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Job · Wood River, IL · Full time

Desktop Support Technician - Full Time

1st Midamerica Credit Union · $66.8M budget · 290 staff · Since 1934

Why 1st Midamerica Credit Union

FY2024 · Form 990Its mission and biggest programs, as filed

Helps members meet financial needs and stay sound through community involvement and expanded services.

  • One of the primary functions of the credit union is to extend credit to our members. Over the course of 2024, 11,995 loans were approved, and we extended $292,461,822 to our members.
  • We ended the year with total share balances of $813,214,826. 1st MidAmerica Credit Union ended 2024 serving 63,200 members.
  • 1st MidAmerica Credit Union issued 7,222 certificates of deposit in 2024. The total origination amount of all CD's was $268,628,022.

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Pays its leaders
$142K–$1.0M
10 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$59.1M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
290
employees
9 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Surplus or deficit
+12%
of revenue, FY2024
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
23 mo
of spending, in cash and securities
Looks good: 22.8 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(14)
tax-exempt since 1955
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Job Title: Desktop Support Technician Status: Full Time Location: Wood River, IL Salary: $20.67 - $23.00 Benefit Information: https://www.1stmidamerica.org/docs/default-source/pdfs/benefits-summary-at-a-glance-2026.pdf About Us: 1 st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as a Desktop Support Technician.

Job Summary

We are seeking a Desktop Support Technician To provide hardware, software, and communication support to maintain the efficiency of the computer systems installed.

Key Responsibilities: - Provides technical assistance with hardware, software, mobile devices and communication problems encountered by staff, both at onsite locations and remotely as needed. - Monitors and makes system updates/modifications for the Credit Union's computer systems. - Oversees the full lifecycle of user account management within Active Directory and various systems. - Researches, modifies, tests, and installs hardware and software additions or replacements. - Maintains company documentation standards for proper issue tracking and end user support, writes concise informative tickets, and follows up on all tickets to resolution.

Qualifications: - High school diploma or equivalent. - Two years of similar or related experience preferred. - Two-year college degree or completion of a specialized certification preferred; Training or transferable skills will also be considered. - Strong communication skills and attention to detail. What We Offer: - Competitive salary and benefits. - Opportunities for career growth. - Supportive team environment. Schedule: - Monday – Friday 8:00 AM – 5:00 PM - Participate in on-call 24/7 coverage on a rotational basis. Disclaimer : Must be able to work and travel to different credit union locations as determined by management. 1 st MidAmerica is an Equal Opportunity Employer.

Read the original listing on workforcenow.adp.com

About 1st Midamerica Credit Union

From its Form 990

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