Job · Chicago, IL · Full time

Helpdesk Analyst

Trilogy · $66.1M budget · 680 staff · Since 1971

Helps people recover from serious mental illness.

Before you apply

FY2023 · Form 990Independent: from IRS data, not the org
Pays its leaders
$120K–$254K
10 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$51.6M
spent in FY2023
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
680
employees
25 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
84%
of spending
Looks good: 84% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+8%
of revenue, FY2023
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
5 mo
of spending, in cash and securities
Looks good: 4.6 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2023
latest Form 990
Fine: the latest return is for FY2023, 3 tax years back; within 3 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 1972
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Pay Range: $24.38 - 28.04 /Hr. Schedule: Monday - Friday; 8:00 am - 4:30 pm Office Locations: 1400 W Greenleaf Ave Chicago, IL 60626 5250 Old Orchard Rd Skokie, IL 60077 The Help Desk Analyst will provide the first level of customer service problem diagnosis and phone/email support to employees throughout the organization. He/she/they will mentor and coach employees on escalation and troubleshooting procedures; and cross train with the remaining IT team. The Help Desk Analyst may work evening hours, weekends, or holidays as required for projects, coverage, and system upgrades/maintenance.

The Help Desk Analyst will have opportunities to develop systems administration skills in Microsoft systems as well as Qualifacts Carelogic EHR.

Read the original listing on trilogyinc.rec.pro.ukg.net

About Trilogy

From its Form 990

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