Before you apply
FY2023 · Form 990Independent: from IRS data, not the orgAbout the role
The org's own posting, as writtenPay Range: $24.38 - 28.04 /Hr. Schedule: Monday - Friday; 8:00 am - 4:30 pm Office Locations: 1400 W Greenleaf Ave Chicago, IL 60626 5250 Old Orchard Rd Skokie, IL 60077 The Help Desk Analyst will provide the first level of customer service problem diagnosis and phone/email support to employees throughout the organization. He/she/they will mentor and coach employees on escalation and troubleshooting procedures; and cross train with the remaining IT team. The Help Desk Analyst may work evening hours, weekends, or holidays as required for projects, coverage, and system upgrades/maintenance.
The Help Desk Analyst will have opportunities to develop systems administration skills in Microsoft systems as well as Qualifacts Carelogic EHR.
About Trilogy
From its Form 990- Budget $66.1M
- Staff 680 · founded 1971
- Pays its leaders $120K–$254K (10 reported)
- Open jobs 66 · Jobs at Trilogy · Full 990 report