Human Resources Manager

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities . The Human Resource Manager will lead and direct the routine functions of aligned portfolio or division. Work strategically and pro-actively with aligned leadership team to understand and execute the company’s strategic goals and enforcing HR policies and practices as it relates to current and future talent needs, retention, recruiting, benefits and leave, and employee relations.

Due to the varying needs of each portfolio and/or contract across the company, the tasks of each position may focus more heavily on one of the below areas, as opposed to another. Primary Duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review. Provides support and guidance to HR generalists and hiring managers in recruiting and selection process. Coordinates and conduct exit interviews to determine reasons for voluntary separation to increase retention.

Maintains compliance with federal, state, and local employment laws and regulations and recommended best practices are aligned with all government and EEOC policies, procedures, and regulations. Provides direction and education to direct reports to achieving department’s goals, and processes. Educates managers on changes to existing policies and/or processes. Coordinates the completion of all necessary on-boarding and integration materials and documentation for all new hires, rehires, transfers, and promotion. Runs weekly report of “HR Employees List” in Workday to check for and rectify discrepancies. Process all HRIS requests in WorkDay.

Ensure compliance with AbilityOne, and Service Contract Act (SCA) regulations, Collective Bargaining Agreement (CBA) and ServiceSource’s policies, also ensure timely enrollment of benefits is completed by new hires within 30 days of hire. Oversee employee disciplinary meetings, terminations, and timely investigation and ensure timely termination of employees who have separated from the organization. Additional Responsibilities Review/Approve all employee letters of offers, company transfers, or promotions, including those hired and paid by ServiceSource.

Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment laws that require Affirmative Action for the organization. Lead the maintenance of local HR standard operating procedures. Maintain accurate and comprehensive records of all investigations and resulting conclusions. Communicate results to affected employees and managers. Note ongoing complaint trends and suggest policy changes or clarifications. Ensure timely processing of Reasonable Accommodation requests and FMLA usage. Discuss…

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