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Job · Franklin, MA · Full time

Administrative Assistant/Receptionist

Advocates · Mental Health & Crisis Intervention · $235.6M budget · 2,910 staff · Since 1975

Why Advocates

FY2024 · Form 990Its mission and biggest programs, as filed

Partners with people to create solutions for life's challenges, helping them thrive.

  • Developmental disabilities - operated residential and day programs that helped people with developmental disabilities or other challenges in living. During the year the agency delivered services and support to approximately 1735 individuals through 109 different program locations.$92M spent in FY2024
  • Behavioral health - operated residential and outreach programs that helped people with psychiatric illness, substance abuse and other challenges in living. During the year the agency delivered services to approximately 50,075 individuals through 75 different program locations.$85.9M spent in FY2024
  • Adult family care - provides support and oversight for individuals providing care to family members with disabilities or who are elderly. The program provided support to approximately 9,752 individuals and families through 11 program locations.$22.8M spent in FY2024

Before you apply

FY2023 · Form 990Independent: from IRS data, not the org
Pays its leaders
$104K–$357K
10 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$162.5M
spent in FY2023
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
2,910
employees
90 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
82%
of spending
Looks good: 82% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
−1%
of revenue, FY2023
Concern: revenue was below expenses in the latest filing.
Pt I · Ln 19
Cash reserves
3 mo
of spending, in cash and securities
Looks good: 3.1 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2023
latest Form 990
Fine: the latest return is for FY2023, 3 tax years back; within 3 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 1975
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Overview

Starting Rate: $19.00/hour Schedule: Monday through Friday 8am-4pm The Administrative Receptionist creates a welcoming environment in which visitors are greeted and requests are managed. This position is responsible for efficient and accurate office procedures; inventory, requisition and distribution of program and office supplies; providing administrative support to the program managerial staff and assisting with projects. Who We Are At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated. At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive. Minimum Education Required High School Diploma/GED Responsibilities Provide administrative support to the management and leadership of Day & Employment Services, as directed.

Answer all incoming telephone calls and direct the caller to the appropriate individual. Provide callers with information and review all voicemail for senior leadership. Welcome and direct all visitors to the program. Connect visitors to the appropriate staff. Responsible for the daily opening and closing of the program’s reception and main entrance areas. Ensure the reception area is kept neat and clean Work in partnership with leaders to plan and coordinate events including managing logistics. Coordinate appointments and staff meetings, serve as the point of contact for meeting communications and for confirming participation. Maintains a visual schedule at reception area.

Attend various meetings & take meeting minutes, as requested. Handle all follow up to meetings including typing and distributing meeting minutes. Develops and maintains accurate and complete data collection and ongoing required documentation for day services program projects. Continues to monitor for accuracy, completeness, and integrity. Input all program attendance sheet data for individuals and interface with the financial department on billing issues, as directed. Mail and track participants required paperwork for admittance and ongoing support. Oversight of receipts and tracking for leadership billing statements and petty cash, as directed.

Maintain ordering of necessary supplies for all cost centers. Supervise the maintenance of all office equipment, including copiers, and mail machine. Ensure supplies are in stock. Follow procedures for systematic retention, protection, retrieval, transfer, and disposal of records. Ensure that all cleaning and kitchen supplies are stocked appropriately. Maintain and replenish routine job development…

Read the full posting

About Advocates

From its Form 990
  • Budget $235.6M · Mental Health & Crisis Intervention
  • Staff 2,910 · founded 1975
  • Pays its leaders $104K–$357K (10 reported)
  • Open jobs 200 · Jobs at Advocates · Full 990 report

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