Why Crisis Connections
FY2025 · Form 990Its mission and biggest programs, as filedConnects people with resources to empower positive life changes.
- Crisis Connections provides free and reliable Crisis prevention, intervention, and post-vention services for individuals experiencing a personal Crisis - physical, emotional, or financial. Our trained volunteers and staff offer support, help callers connect to necessary resources, and listen without judgement.…$23.4M spent in FY2025
- Crisis connections' king county 211 program is the community's lifeline for connecting people to critical resources such as food, shelter, eviction prevention and caregiver support. Our 211 information & referral specialists help community members navigate the complex health and human…$3M spent in FY2025
Before you apply
FY2024 · Form 990Independent: from IRS data, not the orgAbout the role
The org's own posting, as writtenDescription Job Title: Senior Project Manager Reports to: Chief Executive Office Work Model: Hybrid; minimum two days a week in-office (Wednesday in-office day) Job type: Full-time; exempt Location: Seattle area Direct reports: None (individual contributor) Annual Salary: $112,000 - $168,000 per year About Crisis Connections Crisis Connections is a Seattle-based non-profit organization that serves as a vital safety net for individuals facing mental health challenges, emotional distress, or basic needs emergencies across Washington State.
Founded in 1964 (formerly known as the Crisis Clinic), the organization operates over 10 interconnected programs designed to offer whole-person, compassionate care. KEY JOB DUTIES AND RESPONSIBILITIES Project Management Define project scope, establish milestones, break down work tasks, and build realistic timelines. Collaborate with internal and external subject matter experts to map out staffing, processes, technology, training, and budget needs, and build timelines that are realistic. Proactively identify regulatory, financial, or operational risks and build contingency plans.
Ensure project team members coordinate with funders, contract partners, and government agencies to meet launch requirements and deadlines. Assess current workflows, identify gaps, and recommend practical changes. Build change management and communication plans so staff, volunteers, funders and partners understand what is changing, why, and how it affects them. Guide new programs from idea to launch, including planning, design, testing, rollout, and early review. Work with program leaders to set clear goals, success measures, and reporting needs. Make sure new services meet contract, regulatory, and quality standards before going live.
Lead projects within the operations team, such as technology upgrades, process improvements, facilities, and policy updates. Document new processes and make sure they are adopted and followed. Project portfolio management: Keep an organization-wide view of active and upcoming projects, including priorities, timelines, and resources. Help the CEO and leadership team weigh tradeoffs and decide what moves forward and when. Spot risks early, raise them clearly, and propose solutions. Build and maintain simple, consistent project management tools and practices that others can use. Communication and reporting: Provide regular, clear status updates to the CEO and leadership team.
Lead project meetings that are focused, productive and inclusive of all perspectives. Prepare reports and presentations for the board, funders, and partners as needed. Build strong working relationships across teams and with outside partners. QUALIFICATION AND SKILLS Required, must-have skills: 7 or more years of project management experience, including at least 3 years leading complex, cross-functional projects. Project Management Professional (PMP) or similar certification. Proven track record launching or expanding programs, or leading…
About Crisis Connections
From its Form 990- Budget $31.3M · Mental Health & Crisis Intervention
- Staff 472 · founded 1963
- Pays its leaders $131K–$264K (7 reported)
- Open jobs 6 · Jobs at Crisis Connections · Full 990 report