Ops Coordinator, Asia

Consumers are increasingly asking if the brands they trust are “sustainable” – that is, produced under acceptable social, economic and environmental practices. Companies have responded by setting targets for becoming “100% sustainable”. However, traditional approaches for verifying sustainability face challenges reaching farmers that are too small, too remote, or informally organized. Enveritas ( www.enveritas.org ) is building solutions for smallholder coffee farmers that are currently beyond the reach of existing sustainability certification or verification approaches.

We have developed a rigorous, scalable and transparent method of verification that works in this “underserved space.” This verification is the backbone of our Responsible Sourcing platform that helps companies meet their sustainability targets by investing in the areas that need it most.

Summary

Enveritas is looking for an Operation Coordinator (Ops Coordinator) to join our global team and support our operations in Asia. The role is based in Indonesia and will focus primarily on our Indonesian programme - covering both coffee and cacao, and the largest and one of the most complex in the region - while also providing data quality and analytical support to other Asian origins such as India, China, Laos, Papua New Guinea and Timor-Leste as programme needs shift through the year.

With support, the Ops Coordinator will be managing, analyzing, and cleaning data on a real-time basis, providing feedback to field teams, and collaborating with members of the Enveritas global team who come from a variety of backgrounds. The Ops Coordinator position reports to Indonesia Country Lead. It is a fully remote position based in Indonesia, with the ability to travel domestically to coffee- and cacao-producing regions and occasionally to other countries in the region. This position will have the backing of a global team with deep experience in coffee sustainability and technology to help you reach your goals.

Enveritas offers a fun, open environment with exciting new work, the opportunity to gain technological skills, and the opportunity to travel across coffee and cacao regions - from Sumatra, Java, Sulawesi, Bali and other areas to origins across the wider Asia-Pacific.

What you'll do Data Quality Process Monitor the quality of data collected daily and communicate issues to the respective Field Coordinators Manage and supervise the Quality Control Officers (QCOs) in Indonesia, and review the daily QC reports, close-out and retraining materials they produce Follow up daily with Field Coordinators to correct rejected surveys and resolve issues and monitor completed surveys and check for bad data or erroneous randomization protocols Support close-out and finalization of data, including contextual insights about coffee and cacao regions Manage the backcheck survey process and supervise backcheck person(s) for the country/region Survey Delivery and Field Operations Support the delivery of the survey…

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