Community Support Specialist

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Job Summary

The Community Support Specialist (CSS) is responsible for planning and/or implementing person centered activities for program participants to maximize individuals’ ability to safely participate in activities of their choosing out in the community. Support includes training and guidance for activities in the community such as (but not limited to): social, leisure, recreation, and volunteer opportunities, and life skills (such as light money management and social skills). Support may also be provided to participants in other ServiceSource programs when required. Primary Duties The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review. Person Centered Planning (PCP): Conduct intake meetings and plan activities in the community in accordance with participants’ service plans and other interests. Encourage participant to plan activities and receive input from participants about activities of interest. Plan activities when participant needs assistance with planning outings. The primary focus is to help the participant engage in activities out in the community to promote community integration and inclusion.

Planning may include reviewing/creating public transportation routes for travel training. Maintenance of Records/Files: Conduct intake meetings and obtain required program forms/plans for each participant; obtain updated forms/plans annually as required. Create and complete session notes and monthly invoices for each participant. Maintain copies of all service-related receipts. Communication Regarding Participants: Communicate with parents, guardians, participant, and/or other team members regarding participant illness, incidents, changes to schedule, etc. Apprise supervisor and team members of any concerns as needed. Report any concerns of unsafe conditions immediately to supervisor.

Active Engagement: Participate in activities and assist participant according to his/her level of support need. Performs related duties and responsibilities as assigned/requested. Additional Duties and Responsibilities Seek feedback from program participants and include in program planning. Provide guidance and support to assure safety in community and in-house activities. Provide transportation to participants using personal or company vehicles; company vehicles will be provided when available but are not guaranteed.

Provide travel training for use of public transportation and/or other avenues of transportation (such as Uber, Lyft, and Taxis); includes reviewing transportation routes and creating a…

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