Impact starts with you.

I’m looking for a job I’m looking to hire
Job · Chelsea, MA · Remote · Full time

Mortgage Pre-Closer

Metro Credit Union · $173.4M budget · 430 staff · Since 1926

Why Metro Credit Union

FY2024 · Form 990Its mission and biggest programs, as filed

Offers loans and savings accounts to help members manage their money.

  • Metro Credit Union provides loan and deposit products to members that assist them in meeting their financial needs. As of 12/31/2024, Metro Credit Union has net loans of $2,939 million and share deposits of $2,714 million.

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Pays its leaders
$210K–$1.6M
12 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$166.1M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
430
employees
12 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Surplus or deficit
+4%
of revenue, FY2024
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
20 mo
of spending, in cash and securities
Looks good: 19.9 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(14)
tax-exempt since 1948
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Why This Role Exists A successful mortgage closing starts well before the closing documents are prepared. The Mortgage Pre-Closer helps ensure mortgage and home equity transactions reach the closing stage with accurate, complete, and timely information. In this role, you will help identify and resolve missing pre-closing requirements, coordinate with borrowers and business partners, and keep transactions moving toward closing. Your attention to detail and sense of urgency will support an efficient closing experience for our members while helping Metro manage operational and documentation risk.

At Metro, this role offers the opportunity to contribute directly to an important moment in the member's lending experience. You will work with teammates and business partners across the closing process, develop practical mortgage operations knowledge, and see how accurate, timely pre-closing work helps transactions move forward successfully.

What You'll Own - The completeness and accuracy of assigned mortgage and home equity files before closing-document preparation - Timely collection and validation of insurance, employment, credit, payoff, and scheduling information - Coordination of home equity closings with borrowers and branch partners - Clear communication and follow-up with closing attorneys - Monitoring of the mortgage closing inbox for new scheduling activity - Accurate system updates that provide the Mortgage Closing Manager with visibility into upcoming closings What You'll Do - Obtain current insurance binders and confirm that required hazard insurance coverage is in place. - Complete verbal verifications of employment for borrowers within required timeframes. - Pull final credit report inquiries at least seven days before closing and ensure the final invoice is included in the file. - Coordinate home equity closing dates with borrowers and branches and record the closing date in the system. - Obtain payoff information for home equity transactions. - Send scheduling sheets to closing attorneys once required documentation has been received. - Follow up with closing attorneys to support timely delivery and prevent avoidable closing delays. - Monitor the mortgage closing inbox for newly received scheduling sheets. - Assist with additional Mortgage Operations responsibilities as assigned by management.

Success Looks Like in 12 to 18 Months - Assigned files consistently reach the closing-document stage with required pre-closing information complete and accurate. - Insurance coverage, employment verifications, credit inquiries, invoices, and payoff information are obtained within applicable timeframes. - Home equity closings are coordinated clearly with borrowers and branches. - Closing attorneys receive complete scheduling information with timely follow-up. - Closing dates and file activity are accurately recorded, giving management reliable pipeline visibility. - Potential documentation issues are identified early and escalated appropriately. -…

Read the full posting

About Metro Credit Union

From its Form 990