Why Delta Dental Plan of Michigan
FY2024 · Form 990Its mission and biggest programs, as filedProvides prepaid dental benefits, funds oral health research and education, and supports community outreach to ensure access to quality dental care for millions of members.
- Promoting Dental Care Delta Dental Plan of Michigan, Inc. is a leading prepaid dental benefits provider in the Midwest. The purpose of the organization is to advance and promote the improvement of oral health. This is done by offering innovative…$1.10B spent in FY2024
Before you apply
FY2024 · Form 990Independent: from IRS data, not the orgAbout the role
The org's own posting, as writtenJob Title: Risk and Issue Management Analyst Number of Positions: 1 Location: Okemos, MI Location Specifics: Hybrid Position Job Summary: At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation. At Delta Dental, we celebrate our All In culture.
It’s a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community. Position Description: Responsible for ensuring due diligence in the completion of Problem Reports and Corrective Action Plans (CAPs) to ensure solutions are effective and sustainable. Strengthens compliance, improves processes, builds trust with regulators and clients, and coordinates operational problem resolution to reduce corporate risk, errors and unintended consequences, monitors remediation, and quality issues while meeting stakeholder expectations.
Primary Job Responsibilities: Facilitates problem resolution from identification and impact assessment through root cause analysis, containment, remediation, and prevention. Analyzes root cause trends and recommends systemic improvements to reduce deficiencies, costs, and recovery time. Collaborates with cross-functional teams including Compliance, Operations, and IT to ensure Problem Reports and CAPs are realistic, measurable, and aligned with customer and business goals. Tracks and monitors Problem Reports and CAP progress and open corrective actions. Confirms completion and effectiveness, and recommend improvements to reduce risk, impact, and recurrence.
Provides regular status updates to leadership and stakeholders to ensure internal and external due dates are met. Facilitates and educates teams on the Problem Reporting and CAP processes, compliance requirements, and preventive measures. Submits completed CAP and/or Problem Reports and supporting evidence to external clients in accordance with contractual obligations. Maintains Problem and CAP records, monitors actions, identifies trends, and reports results to management to validate the ability to meet internal and external audit requirements.
Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above. #LI-Hybrid Minimum Requirements: Position requires a bachelor’s degree in business administration, health administration, or related field and three years' experience auditing, quality monitoring, risk management, or operations. Will accept any suitable combination of education, training, or experience. Position requires general business knowledge and strong interpersonal skills; basic understanding of how to identify the cause…
About Delta Dental Plan of Michigan
From its Form 990- Budget $1.25B · Health Care
- Staff 1,197 · founded 1957
- Pays its leaders $518K–$9.5M (12 reported)
- Open jobs 30 · Jobs at Delta Dental Plan of Michigan · Full 990 report