Why Metro Credit Union
FY2024 · Form 990Its mission and biggest programs, as filedOffers loans and savings accounts to help members manage their money.
- Metro Credit Union provides loan and deposit products to members that assist them in meeting their financial needs. As of 12/31/2024, Metro Credit Union has net loans of $2,939 million and share deposits of $2,714 million.
Before you apply
FY2024 · Form 990Independent: from IRS data, not the orgAbout the role
The org's own posting, as writtenWhy This Role Exists Purchasing a home is one of the most important financial decisions our members will make, and a seamless mortgage experience depends on strong operational execution behind the scenes. As a Mortgage Processor, you play a critical role in moving loan applications from approval to closing by ensuring documentation is accurate, complete, and submitted on time. In this role, you serve as the central point of coordination between borrowers, loan officers, underwriters, real estate professionals, and closing attorneys.
Your ability to manage multiple files, communicate proactively, and maintain compliance helps create an exceptional member experience while ensuring loans close efficiently and accurately. As a Mortgage Processor you'll join a collaborative team that plays a critical role in helping members navigate one of life's biggest milestones. Your work will directly contribute to a smooth, compliant, and exceptional mortgage experience while providing opportunities to expand your knowledge and grow your career.
What You'll Own - Management of a pipeline of mortgage loan files from processing through closing. - Collection, review, and validation of required loan documentation. - Ongoing communication with borrowers and key stakeholders throughout the loan process. - Tracking loan conditions, third-party documentation, and underwriting requirements. - Maintaining compliance with Metro Credit Union policies and residential lending regulations. - Ensuring loans progress efficiently while meeting established service levels and deadlines.
What You'll Do
Manage a pipeline of up to 40 mortgage loans while meeting established turn times and closing deadlines. - Process mortgage loan files in accordance with underwriting standards and lending guidelines. - Order and obtain employment verifications, asset verifications, and other required documentation. - Maintain regular communication with borrowers, providing updates and support throughout the mortgage process. - Track appraisals, title work, approval conditions, and other documentation to ensure timely completion. - Review incoming documentation for accuracy and completeness before submitting files for underwriting review. - Maintain detailed communication logs and loan documentation records. - Partner with internal and external stakeholders to facilitate a smooth and timely closing experience.
Success Looks Like in 12 to 18 Months - Consistently maintaining a healthy pipeline while meeting service-level expectations. - Borrowers receive timely updates and exceptional service throughout the lending process. - Loan files are submitted with complete and accurate documentation, minimizing delays. - Compliance and quality standards are consistently met. - Strong working relationships are established with loan officers, underwriters, attorneys, and real estate professionals. - Mortgage closings are completed efficiently and on schedule. You'll Love This Role If... - You thrive in a…
About Metro Credit Union
From its Form 990- Budget $173.4M
- Staff 430 · founded 1926
- Pays its leaders $210K–$1.6M (12 reported)
- Open jobs 32 · Jobs at Metro Credit Union · Full 990 report