Job · Tacoma, WA

Housing Stability Case Manager

Catholic Community Services of Western Washington · Human Services · $317.2M budget · 6,173 staff · Since 1988

Provides in-home care, meals, and essential support services to low-income seniors, families, and individuals in need across Western Washington.

Before you apply

FY2023 · Form 990Independent: from IRS data, not the org
Pays its leaders
$188K–$529K
12 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$319.7M
spent in FY2023
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
6,173
employees
3,418 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
93%
of spending
Looks good: 93% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+4%
of revenue, FY2023
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
4 mo
of spending, in cash and securities
Looks good: 3.8 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2023
latest Form 990
Fine: the latest return is for FY2023, 3 tax years back; within 3 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 1946
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Overview $25.46-$31.83 HR DOE Join our Team! We offer an excellent benefits package! 3 weeks vacation * 12 days sick leave * 13 holidays* medical * dental* vision* life insurance * LTD * AD&D * pension * 403b * catastrophic & accident ins * Position Description: The Housing Stability Case Manager, as a member of Catholic Community Services (CCS) Nativity House Apartments, provides intensive, client-centered case management services to individuals and families experiencing chronic homelessness and housing instability. This role supports residents in maintaining stable housing while addressing barriers such as behavioral health needs, substance use, medical conditions, and limited income.

The Case Manager uses a housing-first, trauma-informed, and strengths-based approach to promote self-sufficiency and overall well-being.

Responsibilities

Key Responsibilities Case Management & Service Delivery Using motivational interviewing, conduct comprehensive assessments and develop client-driven Housing Stability Plans with measurable goals. Provide ongoing, individualized case management to residents in permanent supportive housing programs to monitor progress towards housing stability, adjust goals and actions plans as needed. Assist clients in accessing community resources, including healthcare, mental health services, substance use treatment, benefits, and employment services. Maintain regular contact with clients through home visits, office meetings, and field outreach per program guidelines and contract deliverable expectations.

Conduct financial coaching sessions with clients that includes helping them to understand housing requirements, create and adhere to budgets and build other skills needed for independent living. Housing Stability Support Consistently post housing availability to PSH clients through the Coordinated Entry System and DVT Spreadsheet managed through Associated Ministries . Support residents in maintaining lease compliance and resolving landlord/tenant issues. Provide education on tenant rights and responsibilities. Intervene early to prevent evictions, including crisis intervention and conflict resolution.

Coordinate with property management to ensure safe and stable housing environments by conducting unit inspections per established guidelines, communicating concerns to the property manager. Conduct strengths-based assessment of housing barriers, and work in partnership with clients to develop Housing Stability Plans for maintaining permanent housing. Documentation & Compliance Maintain accurate, timely, and confidential client records in compliance with organizational, program and contract funder requirements.

Complete required documentation such as intakes, assessments, service plans, regularly occurring meeting notes, referrals, progress notes and other reports in accordance with organizational, program and contract funder requirements. Utilize Homeless Management Information System (HMIS) or similar databases. Collaboration &…

Read the full posting

About Catholic Community Services of Western Washington

From its Form 990

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