Northwest Human Services INC EIN 93-0605570

Northwest Human Services INC

EIN  93-0605570 Public charity (501(c)(3)) Salem, OR Founded 1970
Form 990 (PDF) Compare with another nonprofit →
Verified accurate 8/7/26 · see original filing: IRS
Is this your organization?
Claim this profile to manage it and share your story.
Claim
Provided by the organization

This section is blank until Northwest Human Services INC claims this page.

Know this organization? Claim it to add your story

Size
$10–100M
What they do
Fostering a community where everyone is treated with respect, compassion, and acceptance.
Leadership
Eric Chen MD · Medical Director · $398K
Money in and out
$39.6M revenue, $36.1M expenses
Bottom line
82% program efficiency

Fostering a community where everyone is treated with respect, compassion, and acceptance. For fiscal year 2024 it reported $39.6M in revenue, $36.1M in expenses, and $66.6M in net assets.Pt I

Where the money goes · FY2024
Total revenue
$39.6M
Pt VIII · Ln 12
Total expenses
$36.1M
Pt IX · Ln 25
Net assets
$66.6M
Pt X · Ln 32
Revenue less expenses (Pt I · Ln 19): $3.6M
Where spending went · Part IX cols B–D
Program services $0.82 Management & general $0.18 Fundraising $0.00
Program efficiency
82%
of spending reaches programs0% vs prior filing year
Operating runway
16.8mo
months of highly liquid reserves at operating expense rate▼ -3% vs prior filing year
Surplus margin
+9%
revenue over expenses, this year▼ -24% vs prior filing year

Summary of the Filing

Part I · fiscal year 2024 · Form 990
Revenue
$39.6M
FY2024▲ +13%
Expenses
$36.1M
FY2024▲ +16%
Total assets
$76.3M
FY2024▲ +9%
Total liabilities
$9.8M
FY2024▲ +19%
Total revenue
$39.6M
Pt VIII · Ln 12
Total expenses
$36.1M
Pt IX · Ln 25
Net assets
$66.6M
Pt X · Ln 32
Revenue less expensesPt I · Ln 19$3.6M
Total assetsPt X · Ln 16$76.3M
Program-expense ratioPt IX · col B82%
Voting members of governing bodyPt I · Ln 313
Independent voting membersPt I · Ln 413
Mission & Programs · Part III

Where the work happens

3 program services account for $28.0M of program spending, described in the organization's own filed words · FY2024.
01

Northwest human services, inc. (the organization), is a nonprofit federally qualified health center, funded by the health resources & services administration (hrsa). Health centers deliver affordable, accessible, quality, and value-based primary health care to millions of people regardless of their ability to pay.

$19.4Mprogram expense
02

The crisis and information hotline offers a range of support to the general public in our service area. The hotline is the only regional 988 call center in oregon, serving marion and polk counties.

$4.8Mprogram expense
03

The west salem campus mental health clinic offers a full range of services including case management, medication management, assessment, and counseling. Services for the deaf, deafblind, and hard of hearing community are provided through our connection PROGRAM.THE homeless outreach & advocacy project (hoap) is a place of safety and…

$3.8Mprogram expense

Run this program? Claim this org to tell your story

Identity & Classification

Form 990 Header · IRS Business Master File
Legal nameHdr · item CNorthwest Human Services INC
EINHdr · item D93-0605570
Principal addressHdr · item CSalem, OR
WebsiteHdr · item Jwww.northwesthumanservices.org
Year of formationHdr · item L1970
State of legal domicileHdr · item MOR
Exempt statusHdr · item I501(c)(3) · active
NTEE classificationIRS BMFHuman Services (P200)
Ruling yearIRS BMFJul 1975

Governance & Policies

Part VI
Voting members of the governing bodyPt VI · Ln 1a13
Independent voting membersPt VI · Ln 1b13
Conflict-of-interest policyPt VI · Ln 12aYes
Whistleblower policyPt VI · Ln 13Yes
Document retention policyPt VI · Ln 14Yes
CEO/top-official compensation independently reviewedPt VI · Ln 15aYes
Family or business relationships among officers/directorsPt VI · Ln 2No

Officers, Directors & Key Employees

Part VII, Section A · reportable compensation
Medical Director
$398,106Pt VII · Sec A
$271,287Pt VII · Sec A
$270,547Pt VII · Sec A
$261,998Pt VII · Sec A
CEO (through September 2024)
$252,052Pt VII · Sec A
Provider
$225,537Pt VII · Sec A
$223,194Pt VII · Sec A
$190,381Pt VII · Sec A

Eric Chen MD’s $398K as Medical Director is at the 90th percentile of top reported officer pay among 3123 $10–100M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2024FY2024FY2023FY2022FY2021FY2020
Eric Chen MD$398,106
Eric Chen$365,522$347,617$349,154$298,527$278,820
Timothy Truschel$270,547$249,969$285,212$327,438$287,680$275,438
Paul Logan$252,052$299,777$276,594$267,369$255,554$243,879
Maria Niemuth$271,287$245,342$219,120
Paige Tomes MD$261,998
Yuria Manabe$225,537$231,357
Kristie Spellings$224,071$224,071$211,270$171,967$191,881

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

See Northwest Human Services INC executive salaries →

Are you one of these people? Claim this org to confirm your role

Statement of Revenue

Part VIII
Program service revenue$30.3M · 77%
Contributions & grants$6.8M · 17%
Investment income$1.9M · 5%
Other revenue$545K · 1%
Program service revenue77%$30.3M
Contributions & grants17%$6.8M
Investment income5%$1.9M
Other revenue1%$545K
— government grantsLn 1e$6.5M
Total revenueLn 12$39.6M

Statement of Functional Expenses

Part IX · allocated across program, management, and fundraising
Allocation · columns B–D
Program services $0.82 Management & general $0.18 Fundraising $0.00
Program services82%$29.7M
Management & general18%$6.3M
Fundraising$47K
Total functional expensesLn 25$36.1M

Balance Sheet

Part X · end of year
CashLn 1$3.1M
Total assetsLn 16$76.3M
Total liabilitiesLn 26$9.8M
Total net assetsLn 32$66.6M
Months of cash on handcomputed1.0

Financial Metrics

Form 990 · FY2024 · each ratio shown with the dollars behind it
Liquidity & Payout
Operating runway
Highly liquid reserves $50.0M · Operating expenses (Pt IX) $36.1M · Less non-cash grants $281K · Cash operating expenses/yr $35.8M
16.8 months
Where the money goes
Program services
Program services $29.7M · Total expenses $36.1M
82%
Management & General
Management & general $6.3M · Total expenses $36.1M
18%
Fundraising
Fundraising $47K · Total expenses $36.1M
0%
Cost to raise $1
Fundraising expense (3-yr avg) $57K · Solicited contributions (3-yr avg) $461K
$0.12 to raise $1 (3-yr avg)
Where the money comes from
Contribution dependence
Contributions & grants $6.8M · Total revenue $39.6M
17%
Government reliance
Government grants $6.5M · Total revenue $39.6M
16%
Earned-income share
Program service revenue $30.3M · Total revenue $39.6M
77%
Investment reliance
Investment income $1.9M · Total revenue $39.6M
+5%
Program self-sufficiency
Program service revenue $30.3M · Total expenses $36.1M
84%
Growth & trend
Revenue growth (YoY)
This year $39.6M · Prior year $35.1M
+13%
Revenue CAGR
FY2019 $23.9M · FY2024 $39.6M
+11%
Net-asset trend (YoY)
End of year $66.6M · Beginning of year —
Beginning net assets not meaningfully positive — showing dollar change
Balance sheet
Surplus Margin
Revenue $39.6M · Expenses $36.1M
+9%
Liabilities-to-Assets
Total liabilities — · Total assets $76.3M
Net-asset ratio
Net assets $66.6M · Total assets $76.3M
87%
Marketable Investment Share
Publicly traded securities (Pt X, ln 11) $46.9M · Other securities (Pt X, ln 12) — · Total assets (Pt X, ln 16) $76.3M
61%
People & payroll
Highest Reported Total Compensation
Individual Eric Chen MD · Reported title MEDICAL DIRECTOR · Highest reported compensation $398K · Total expenses $36.1M
1%
Personnel share
Salaries, benefits & payroll (Pt IX 5-10) $27.3M · Total expenses $36.1M
76%
Peer comparison

Same NTEE category, revenue band, and state where available. Descriptive — not a grade.

MetricThis orgPeer medianPercentile
Program ratio 82%
Overhead ratio 18%
Fundraising cost ratio 1%
Revenue growth 13%

Straight from the Form 990 — descriptive, not an evaluation. A ratio is hidden when its base is zero or too small to be meaningful; the dollars are always shown.

Grants

Schedule I · received and paid
Grants received · FY2024
Total grants receivedfrom 1 funder$200K
Grants paid · 43 grants · $5.0M · 2019–2024
Unitemized GrantFY2024$211,910
Unitemized GrantFY2024$35,015
Unitemized GrantFY2024$31,966
Unitemized GrantFY2024$30,913
Unitemized GrantFY2024$14,758
Unitemized GrantFY2024$1,713
Unitemized GrantFY2024$789
Unitemized GrantFY2023$134,905
Unitemized GrantFY2023$57,319
Unitemized GrantFY2023$41,980
Unitemized GrantFY2023$21,781
Unitemized GrantFY2023$16,706
Unitemized GrantFY2023$2,984
Unitemized GrantFY2023$284
Northwest Health EnterprisesOR · FY2022$2,226,216
Unitemized GrantFY2022$287,593
Unitemized GrantFY2022$26,801
Unitemized GrantFY2022$22,175
See all 43 grants →

Similar Organizations

Closest in mission — by what they do
See all organizations like Northwest Human Services INC →

Compare

Search another nonprofit to view revenue, expenses, assets, key metrics, and leaders side by side

Filings & Schedule Manifest

Part IV
III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash
FY2024$35.1M revenue · ⤓ 990 PDF
FY2023$36.2M revenue · ⤓ 990 PDF
FY2022$32.5M revenue · ⤓ 990 PDF
FY2021$31.3M revenue · ⤓ 990 PDF
FY2020$23.9M revenue · ⤓ 990 PDF

Want to add your own materials alongside these filings? Claim this org

Sources

Every figure above is drawn from these filings
Form 990 e-file (XML) · FY2024IRS
Classification, formation year, addressIRS Business Master File
Names, privacy, and removal requests More

The names, titles, and compensation shown on this page are reproduced from IRS Form 990 filings, which are public records.

Philanthropy.org does not alter the content of those filings. All information appears exactly as reported by the filing organization for the tax year shown.

We publish only information contained in the public IRS filing — and less than the filing contains. Our profile pages do not display street addresses, telephone numbers, personal email addresses, or other personal contact information, even where the filing includes them.

Many people share the same name. A name shown on this page reflects only what one organization reported in one IRS filing for one tax year. It should not be interpreted as identifying any other individual with the same or a similar name.

If you are no longer affiliated with the organization, your name will generally stop appearing in future IRS filings once the organization no longer reports you. Pages for tax years in which you were reported remain published because those filings remain part of the public record.

Philanthropy.org does not alter or remove IRS filing records. Removing a page from this website would not remove the underlying IRS filing, which remains publicly available from the IRS and other publishers of the same information.

If you believe the IRS filing itself is inaccurate, corrections must be made by the filing organization or the IRS directly.

If you ARE the filing organization, claim this org and add context

Made it to the end? Claim this organization

All figures are derived from public IRS Form 990 filings and are presented without evaluation of any organization. philanthropy.org does not rate, score, or rank organizations, including the peer-cohort and compensation comparisons above.