Help Desk Chapters INC FY2023 filing

Not tax-deductible

Chicago, IL501(c)(6)Community DevelopmentEIN 90-0240387Revenue $109K in FY2023

On file with the IRSthinkhdi.com1440 W Taylor Street Suite 446, 60607-4623 · Chicago, ILTax-exempt since Feb 2005

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To lead and promote the customer service and technical support industry

Mission: Form 990 Part I, line 1

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FY2023 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(6)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
No
Donations are not tax-deductible
Worth a look: the IRS does not list gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
3 of 5
filings with a surplus
Average deficit $6K a year · 4% of revenue · last 5 filings
Worth a look: a surplus in 3 of the last 5 filings.
Pt I · Ln 19 · 5 filings
Cash reserves
40 mo
of spending, in cash
Looks good: 39.5 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Liabilities
$51K
14% of total assets
Looks good: liabilities are 14% of assets; 50% or less.
Pt X · Ln 26
Independent board members
8
of 8 voting members
Looks good: 8 of 8 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$109K
-19% vs prior year
Spent
$107K
Net assets
$319K
By yearFY2020–FY2024
Revenue
$109K
FY2023▼ -19%
Tap a bar for its year
Revenue by fiscal year
FY2020$192K
FY2021$183K
FY2022$135K
FY2023$109K
FY2024$89K
Expenses
$107K
FY2023▼ -45%
Tap a bar for its year
Expenses by fiscal year
FY2020$181K
FY2021$161K
FY2022$194K
FY2023$107K
FY2024$94K
Net assets
$319K
FY2023▼ -0.9%
Tap a bar for its year
Net assets by fiscal year
FY2020$424K
FY2021$383K
FY2022$322K
FY2023$319K
FY2024$159K

From the FY2023 Form 990 · see the original

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You’re viewing the FY2023 filing — not the latest on file. See the latest (FY2024) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2024. IRS ruling in Feb 2005.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Who runs it and what they're paid

9 people listed on the 990.

Part VII, Section A · reportable compensation
For Local Officers
$0Pt VII · Sec A
$0Pt VII · Sec A
President
$0Pt VII · Sec A
Secretary
$0Pt VII · Sec A
VP of Finance
$0Pt VII · Sec A
Regional President
$0Pt VII · Sec A
Regional President
$0Pt VII · Sec A
VP of Finance in Training
$0Pt VII · Sec A
See Help Desk Chapters INC executive salaries →

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aNo

Programs and updates

Promotes and leads the customer service and technical support industry.

Questions for Help Desk Chapters INC

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Provided by the organization

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1 program · in their own filed words · FY2023
01

Local and national expos and training sessions were held to educate members about new developments in the customer service and technical support industries.

Pt IX · col B

By the numbers

The FY2023 990, line by line.

1The main four
Money inPt VIII
$109K
Ln 12
Fees for servicesLn 2g$109K
Other incomeLn 4–11$15
Investment incomeLn 3$2
Money outPt IX
$107K
Ln 25
Owns and owesPt X
$319K
net assets · Ln 32
Cash and savingsLn 1–2$351K
Total assetsLn 16$369K
LiabilitiesLn 26$51K
PeoplePt VI, VII
9
listed · VII A
PaidVII A0
Voting boardVI 1a8
IndependentVI 1b8
2In more detail
Revenue in detailPt VIII
Fees for servicesLn 2g$109K
Investment incomeLn 3$2
Other incomeLn 4–11$15
Gains on assetsLn 7$0
Total revenueLn 12$109K
Assets in detailPt X, end of year
CashLn 1$330K
SavingsLn 2$22K
Cash and savings togetherLn 1–2$351K
InvestmentsLn 11–13$0
Land, buildings, equipmentLn 10c$694
Other assetsLn 15$0
Total assetsLn 16$369K
LiabilitiesLn 26$51K
Net assetsLn 32$319K
OperationsPt I, VI
EmployeesI 50
VolunteersI 60
Fiscal year endsHeaderDecember
Conflict-of-interest policyVI 12aNo
Whistleblower policyVI 13No
Records policyVI 14No
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY23End FY23
Cash and savingsLn 1–2$331K$351K
InvestmentsLn 11–13$0$0
Land, buildings, equipmentLn 10c$1K$694
Total assetsLn 16$345K$369K
LiabilitiesLn 26$23K$51K
Net assetsLn 32$322K$319K
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Grants to domestic organizationsLn 1$0
Grants to domestic individualsLn 2$0
Grants and assistance to foreign recipientsLn 3$0
Benefits paid to or for membersLn 4$0
Pay of current officers, directors and key staffLn 5$0
Pay of disqualified personsLn 6$0
Other salaries and wagesLn 7$0
Pension plan contributionsLn 8$0
Other employee benefitsLn 9$0
Payroll taxesLn 10$0
Management feesLn 11a$0
Legal feesLn 11b$80
Accounting feesLn 11c$11K
Lobbying feesLn 11d$0
Professional fundraising feesLn 11e$0
Investment management feesLn 11f$0
Other fees for servicesLn 11g$0
Advertising and promotionLn 12$880
Office expensesLn 13$3K
Information technologyLn 14$12K
RoyaltiesLn 15$0
OccupancyLn 16$0
TravelLn 17$12K
Travel and entertainment for public officialsLn 18$0
Conferences, conventions and meetingsLn 19$58K
InterestLn 20$0
Payments to affiliatesLn 21$0
Depreciation, depletion and amortizationLn 22$384
InsuranceLn 23$3K
Other expenses (24a–d)Ln 24$6K
Total functional expensesLn 25$107K

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2024 Latest $89K$94K−$5K$159K 990 PDF
FY2023 Viewing $109K$107K$2K$319K 990 PDF
FY2022 $135K$194K−$59K$322K 990 PDF
FY2021 $183K$161K$22K$383K 990 PDF
FY2020 $192K$181K$11K$424K 990 PDF

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Schedules filed Part IV

III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash
See the full FY2023 990 (6 parts)
Part I · Summary $108,967 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $0$0
I-9 Program service revenuePrior year $134,608$108,950
I-10 Investment incomePrior year $0$2
I-11 Other revenuePrior year $0$15
I-12 Total revenuePrior year $134,608$108,967
I-13 Grants and similar amounts paidPrior year $0$0
I-14 Benefits paid to membersPrior year $0$0
I-15 Salaries and benefitsPrior year $0$0
I-16a Professional fundraising feesPrior year $0$0
I-17 Other expensesPrior year $193,936$106,808
I-18 Total expensesPrior year $193,936$106,808
I-19 Revenue less expensesPrior year −$59,328$2,159
Part VI · Governance 8 of 8 board members independent, 4 to look at
VI-1a Voting members of the governing body8
VI-1b Independent voting members8
VI-12a Written conflict of interest policyNo
VI-13 Written whistleblower policyNo
VI-14 Document retention and destruction policyNo
VI-15a Process for setting top official's payNo
VI-2 Family or business relationship among officers or directorsNo
Part VIII · Statement of revenue $108,967 across 8 lines filed
Lines not itemized here account for $15 of total revenue; see the IRS return.
VIII-1h Total contributions, gifts and grants$0
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $108,950$108,950
VIII-3 Investment incomeExcluded from tax $2$2
VIII-5 Royalties$0
VIII-6 Net rental income or loss$0
VIII-7 Net gain or loss on sales of assets$0
VIII-8 Net income from fundraising events$0
VIII-12 Total revenueRelated to mission $108,965 · Excluded from tax $2$108,967
Part IX · Statement of functional expenses $106,808 across 30 lines filed
IX-1 Grants to domestic organizations$0
IX-2 Grants to domestic individuals$0
IX-3 Grants and assistance to foreign recipients$0
IX-4 Benefits paid to or for members$0
IX-5 Pay of current officers, directors and key staff$0
IX-6 Pay of disqualified persons$0
IX-7 Other salaries and wages$0
IX-8 Pension plan contributions$0
IX-9 Other employee benefits$0
IX-10 Payroll taxes$0
IX-11a Management fees$0
IX-11b Legal fees$80
IX-11c Accounting fees$11,147
IX-11d Lobbying fees$0
IX-11e Professional fundraising fees$0
IX-11f Investment management fees$0
IX-11g Other fees for services$0
IX-12 Advertising and promotion$880
IX-13 Office expenses$3,069
IX-14 Information technology$12,122
IX-15 Royalties$0
IX-16 Occupancy$0
IX-17 Travel$11,965
IX-18 Travel and entertainment for public officials$0
IX-19 Conferences, conventions and meetings$57,626
IX-20 Interest$0
IX-21 Payments to affiliates$0
IX-22 Depreciation, depletion and amortization$384
IX-23 Insurance$3,394
IX-24 Other expenses (24a–d)$6,141
IX-25 Total functional expenses$106,808
Part X · Balance sheet $369,331 assets, 24 lines filed
X-1 Cash, non-interest-bearingStart of year $331,388$329,610
X-2 Savings and temporary cash investmentsStart of year $0$21,582
X-3 Pledges and grants receivableStart of year $0$0
X-4 Accounts receivableStart of year $9,957$10,457
X-8 Inventories for sale or useStart of year $1,609$29
X-9 Prepaid expenses and deferred chargesStart of year $472$6,755
X-10c Land, buildings and equipment, netStart of year $1,282$694
X-11 Publicly traded securitiesStart of year $0$0
X-12 Other securitiesStart of year $0$0
X-13 Program-related investmentsStart of year $0$0
X-14 Intangible assetsStart of year $0$204
X-15 Other assetsStart of year $0$0
X-16 Total assetsStart of year $344,708$369,331
X-17 Accounts payable and accrued expensesStart of year $22,890$45,901
X-18 Grants payableStart of year $0$0
X-19 Deferred revenueStart of year $0$4,651
X-20 Tax-exempt bond liabilitiesStart of year $0$0
X-24 Unsecured notes and loans payableStart of year $0$0
X-25 Other liabilitiesStart of year $0$0
X-26 Total liabilitiesStart of year $22,890$50,552
X-27 Net assets without donor restrictionsStart of year $321,818$318,779
X-28 Net assets with donor restrictionsStart of year $0$0
X-32 Total net assets or fund balancesStart of year $321,818$318,779
X-33 Total liabilities and net assetsStart of year $344,708$369,331
Part XI · Reconciliation of net assets $318,779 net assets at year end
XI-1 Total revenue$108,967
XI-2 Total expenses$106,808
XI-3 Revenue less expenses$2,159
XI-4 Net assets at start of year$321,818
XI-8 Prior period adjustments−$5,198
XI-10 Net assets at end of year$318,779

Form 990 e-file (XML) FY2023 from the IRS · Classification, formation year and address from the IRS Business Master File

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