Community Support Services INC: Nonprofit Profile, Financials & Form 990 (EIN 52-1902966)

Revenue by fiscal year
FY2020	$34.0M
FY2021	$37.4M
FY2022	$40.2M
FY2023	$43.4M
FY2024	$57.2M
FY2025	$70.5M

Expenses by fiscal year
FY2020	$33.2M
FY2021	$32.7M
FY2022	$37.0M
FY2023	$40.9M
FY2024	$45.2M
FY2025	$55.1M

Net assets by fiscal year
FY2020	$23.0M
FY2021	$27.6M
FY2022	$34.9M
FY2023	$37.6M
FY2024	$50.3M
FY2025	$66.3M

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Apr 1995.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Part of a larger organization · Schedule R

Community Support Services INC files its own Form 990, but Schedule R discloses 2 related entities — figures on this page are for this EIN only, not the whole group.

Residential Properties INC · Residential Properties INC · See Schedule R

Combined filings · FY2025 · 2 entities with data

Simple sum of each entity's Form 990 headline figures — not audited consolidated financials. This page's EIN is 99% of group revenue.

Group revenue

$71.4M

Group expenses

$55.5M

Group net assets

$70.1M

Residential Properties INC · $894K rev · $3.8M net assets

Where the money goes

90 cents of each dollar spent went to programs.

90%

Program services 90% · $49.7M Management & general 10% · $5.4M

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

17 people listed on the 990; $1.3M paid to officers and key staff.

Part VII, Section A · reportable compensation · most recent filed roster (FY2024); the FY2025 filing did not itemize Part VII

Laura Glean

Chief Executive Officer

$220,456Pt VII · Sec A

Tammie Snyder

Chief Services Officer

$177,644Pt VII · Sec A

Nicholas Robb

Chief Information Officer

$175,144Pt VII · Sec A

Katherine Stull

Chief Programs Officer

$154,595Pt VII · Sec A

Connie Antonio

Chief Financial Officer

$151,807Pt VII · Sec A

Susan Ingram

President

$144,793Pt VII · Sec A

Deborah Anne Williams-Dean

Director of Psychology

$143,166Pt VII · Sec A

Christine O'Connor

Chief Administrative Officer

$124,054Pt VII · Sec A

Laura Glean’s $220K as Chief Executive Officer is at the 53rd percentile of top reported officer pay among 3122 $10–100M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

Name	FY2025	FY2024	FY2023	FY2022	FY2021	FY2020
Laura Glean	$220,456	$203,843	$188,148	$177,375	$146,188	$127,402
Susan Ingram	$144,793	$179,984	$191,109	$184,998	$138,351	$166,343
Tammie Snyder	$177,644	$164,442	$157,404	$149,260	$141,209	$124,054
Nicholas Robb	$175,144	$157,727	$149,975	$147,627	$144,934	—
Katherine Stull	$154,595	$126,999	$112,967	$105,615	—	—
Connie Antonio	$151,807	$138,273	$131,001	$114,990	$109,979	$105,663
James Gipson	—	—	—	—	$147,549	$115,251
Deborah Anne Williams-Dean	$143,166	$132,195	$125,842	—	—	—

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

See Community Support Services INC executive salaries →

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

Family or business ties among officersPt VI · Ln 2No
Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Offers community-based services for individuals with developmental disabilities.

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Provided by the organization

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1 program · $49.7M · in their own filed words · FY2024

01

Operate community based, non-segregated, non-sheltered residential, vocational and social programs and services for people with developmental disabilities.

$49.7Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · funders on record

Grants received · FY2024

Fidelity Investments Charitable Gift FundFY2024$12K

Donor Advised Charitable Giving INCFY2024$11K

Total grants receivedfrom 2 funders$23K

By the numbers

The FY2025 990, line by line.

Download 990

from philanthropy.org

1The main four

Money inPt VIII

$70.5M

Ln 12

Fees for servicesLn 2g$61.3M

Gifts and grantsLn 1h$7.0M

Investment incomeLn 3$1.3M

Money outPt IX

$55.1M

Ln 25

Programscol B$49.7M

Managementcol C$5.4M

Owns and owesPt X

$66.3M

net assets · Ln 32

Cash and savingsLn 1–2$4.7M

Total assetsLn 16$72.7M

LiabilitiesLn 26$6.4M

PeoplePt VI, VII

17

listed · VII A

PaidVII A8

Voting boardVI 1a9

IndependentVI 1b9

2In more detail

Revenue in detailPt VIII

Gifts and grantsLn 1h$7.0M

Government grantsLn 1e$6.7M

Fees for servicesLn 2g$61.3M

Investment incomeLn 3$1.3M

Other incomeLn 4–11$928K

Gains on assetsLn 7$60K

Total revenueLn 12$70.5M

Assets in detailPt X, end of year

CashLn 1$4.7M

SavingsLn 2$11K

Cash and savings togetherLn 1–2$4.7M

InvestmentsLn 11–13$41.2M

Land, buildings, equipmentLn 10c$18.8M

Other assetsLn 15$368K

Total assetsLn 16$72.7M

LiabilitiesLn 26$6.4M

Net assetsLn 32$66.3M

OperationsPt I, VI

EmployeesI 5712

VolunteersI 650

Fiscal year endsHeaderJune

Conflict-of-interest policyVI 12aYes

Whistleblower policyVI 13Yes

Records policyVI 14Yes

3Year over year

Balance sheet, start vs end of yearPt X · col A, B

Line	Start FY25	End FY25
Cash and savingsLn 1–2	$5.6M	$4.7M
InvestmentsLn 11–13	$29.1M	$41.2M
Land, buildings, equipmentLn 10c	$16.3M	$18.8M
Total assetsLn 16	$55.6M	$72.7M
LiabilitiesLn 26	$5.3M	$6.4M
Net assetsLn 32	$50.3M	$66.3M

4Every line

Statement of functional expensesPt IX · every line

Line	Total	Programs	Management	Fundraising
Pay of current officers, directors and key staffLn 5	$498K		$498K
Other salaries and wagesLn 7	$39.6M	$36.1M	$3.5M
Pension plan contributionsLn 8	$837K	$770K	$66K
Other employee benefitsLn 9	$1.8M	$1.6M	$176K
Payroll taxesLn 10	$3.0M	$2.7M	$297K
Legal feesLn 11b	$5K	$4K	$467
Accounting feesLn 11c	$80K	$72K	$8K
Other fees for servicesLn 11g	$293K	$288K	$5K
Office expensesLn 13	$2.4M	$2.1M	$236K
Information technologyLn 14	$375K	$338K	$38K
OccupancyLn 16	$2.4M	$2.2M	$192K
TravelLn 17	$1.1M	$983K	$109K
InterestLn 20	$11K	$10K	$1K
Depreciation, depletion and amortizationLn 22	$1.9M	$1.7M	$186K
InsuranceLn 23	$686K	$618K	$69K
Other expenses (24a–d)Ln 24	$155K	$139K	$15K
Total functional expensesLn 25	$55.1M	$49.7M	$5.4M	$0

Filing history

Year	Money in	Money out	In minus out	Net assets	Download
FY2025 Latest Viewing	$70.5M	$55.1M	$15.4M	$66.3M	990 PDF
FY2024	$57.2M	$45.2M	$12.0M	$50.3M	990 PDF
FY2023	$43.4M	$40.9M	$2.5M	$37.6M	990 PDF
FY2022	$40.2M	$37.0M	$3.2M	$34.9M	990 PDF
FY2021	$37.4M	$32.7M	$4.6M	$27.6M	990 PDF
FY2020	$34.0M	$33.2M	$805K	$23.0M	990 PDF

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Schedules filed Part IV

III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash

See the full FY2025 990 (6 parts)

Part I · Summary $70,535,733 revenue, 12 lines filed

I-8 Contributions and grantsPrior year $4,753,157$6,981,487

I-9 Program service revenuePrior year $51,041,347$61,300,842

I-10 Investment incomePrior year $600,904$1,325,729

I-11 Other revenuePrior year $810,335$927,675

I-12 Total revenuePrior year $57,205,743$70,535,733

I-13 Grants and similar amounts paidPrior year $0$0

I-14 Benefits paid to membersPrior year $0$0

I-15 Salaries and benefitsPrior year $37,032,116$45,753,470

I-16a Professional fundraising feesPrior year $0$0

I-17 Other expensesPrior year $8,185,435$9,343,559

I-18 Total expensesPrior year $45,217,551$55,097,029

I-19 Revenue less expensesPrior year $11,988,192$15,438,704

Part VI · Governance 9 of 9 board members independent, no flags

VI-1a Voting members of the governing body9

VI-1b Independent voting members9

VI-2 Family or business relationship among officers or directorsNo

VI-12a Written conflict of interest policyYes

VI-13 Written whistleblower policyYes

VI-14 Document retention and destruction policyYes

VI-15a Process for setting top official's payYes

Part VIII · Statement of revenue $70,535,733 across 9 lines filed

VIII-1e Government grants$6,699,233

VIII-1f All other contributions, gifts and grants$282,254

VIII-1h Total contributions, gifts and grants$6,981,487

VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $61,300,842$61,300,842

VIII-3 Investment incomeExcluded from tax $1,265,900$1,265,900

VIII-6 Net rental income or lossExcluded from tax $97,130$97,130

VIII-7 Net gain or loss on sales of assetsExcluded from tax $59,829$59,829

VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Excluded from tax $830,545$830,545

VIII-12 Total revenueRelated to mission $61,300,842 · Unrelated business $0 · Excluded from tax $2,253,404$70,535,733

Part IX · Statement of functional expenses $55,097,029 across 16 lines filed

IX-5 Pay of current officers, directors and key staffManagement $498,208$498,208

IX-7 Other salaries and wagesPrograms $36,093,238 · Management $3,537,401$39,630,639

IX-8 Pension plan contributionsPrograms $770,391 · Management $66,476$836,867

IX-9 Other employee benefitsPrograms $1,642,608 · Management $176,386$1,818,994

IX-10 Payroll taxesPrograms $2,671,886 · Management $296,876$2,968,762

IX-11b Legal feesPrograms $4,203 · Management $467$4,670

IX-11c Accounting feesPrograms $71,879 · Management $7,987$79,866

IX-11g Other fees for servicesPrograms $287,670 · Management $5,415$293,085

IX-13 Office expensesPrograms $2,126,234 · Management $236,249$2,362,483

IX-14 Information technologyPrograms $337,760 · Management $37,529$375,289

IX-16 OccupancyPrograms $2,234,706 · Management $192,225$2,426,931

IX-17 TravelPrograms $982,675 · Management $109,186$1,091,861

IX-20 InterestPrograms $10,256 · Management $1,139$11,395

IX-22 Depreciation, depletion and amortizationPrograms $1,671,359 · Management $185,707$1,857,066

IX-23 InsurancePrograms $617,569 · Management $68,619$686,188

IX-24 Other expenses (24a–d)Programs $139,253 · Management $15,472$154,725

IX-25 Total functional expensesPrograms $49,661,687 · Management $5,435,342 · Fundraising $0$55,097,029

Part X · Balance sheet $72,718,245 assets, 17 lines filed

X-1 Cash, non-interest-bearingStart of year $4,955,863$4,684,458

X-2 Savings and temporary cash investmentsStart of year $627,942$11,243

X-4 Accounts receivableStart of year $3,993,487$7,374,203

X-9 Prepaid expenses and deferred chargesStart of year $332,407$300,724

X-10c Land, buildings and equipment, netStart of year $16,302,020$18,755,780

X-11 Publicly traded securities$5,950

X-12 Other securitiesStart of year $29,106,911$41,217,618

X-15 Other assetsStart of year $264,909$368,269

X-16 Total assetsStart of year $55,583,539$72,718,245

X-17 Accounts payable and accrued expensesStart of year $3,241,010$4,476,243

X-19 Deferred revenueStart of year $295,703$349,643

X-25 Other liabilitiesStart of year $1,663,712$1,522,516

X-26 Total liabilitiesStart of year $5,325,151$6,400,887

X-27 Net assets without donor restrictionsStart of year $48,183,620$62,649,927

X-28 Net assets with donor restrictionsStart of year $2,074,768$3,667,431

X-32 Total net assets or fund balancesStart of year $50,258,388$66,317,358

X-33 Total liabilities and net assetsStart of year $55,583,539$72,718,245

Part XI · Reconciliation of net assets $66,317,358 net assets at year end

XI-1 Total revenue$70,535,733

XI-2 Total expenses$55,097,029

XI-3 Revenue less expenses$15,438,704

XI-4 Net assets at start of year$50,258,388

XI-5 Net unrealized gains (losses) on investments$620,266

XI-9 Other changes in net assets$0

XI-10 Net assets at end of year$66,317,358

Form 990 e-file (XML) FY2025 from the IRS · Classification, formation year and address from the IRS Business Master File

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