Crossroads Community Services INC

Tax-deductible

Dallas, TX501(c)(3)Since 2015Food & AgricultureEIN 47-2676714Revenue $29.6M in FY2024

On file with the IRSccsdallas.org4500 S Cockrell Hill Rd, 75236-2028 · Dallas, TXTax-exempt since Mar 2015Publicly supported charity — 170(b)(1)(A)(vi)

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We use a collaborative approach to revolutionize the pantry distribution model through food equity research, client-centered Services, and Community partner engagement.

501(c)(3) charity; gifts are tax-deductible.
95¢ of each $1 spent went to programs.
Run by 3,030 volunteers and 48 employees.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · People: Part I, lines 5–6

Before you give

FY2024 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
3 of 4
filings with a surplus
Average surplus $953K a year · 4% of revenue · last 4 filings
Fine: a surplus in 3 of the last 4 filings.
Pt I · Ln 19 · 4 filings
Spent on programs
95%
of spending
Looks good: 95% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$280K
to officers and key staff · 1.0% of spending
Top officer’s pay lower than 57% of similar orgs
Looks good: pay to officers and key staff is 1% of spending; 15% or less.
Pt VII · Sec A
Cash reserves
<1 mo
of spending, in cash
Worth a look: 0.8 months of spending in cash; under 1.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
1
named funder · $167K
Fine: 1 funder names it on their filings; under 3.
Funders’ Sch. I, 990-PF
Liabilities
$572K
8% of total assets
Looks good: liabilities are 8% of assets; 50% or less.
Pt X · Ln 26
Independent board members
16
of 16 voting members
Looks good: 16 of 16 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$29.6M
-18% vs prior year
Spent
$29.2M
To programs
95%
Net assets
$6.5M
By yearFY2020–FY2024
Revenue
$29.6M
FY2024▼ -18%
Tap a bar for its year
Revenue by fiscal year
FY2020$20.5M
FY2021$23.4M
FY2022$22.8M
FY2024$36.3M
FY2024$29.6M
Expenses
$29.2M
FY2024▼ -16%
Tap a bar for its year
Expenses by fiscal year
FY2020$19.3M
FY2021$21.8M
FY2022$23.1M
FY2024$34.8M
FY2024$29.2M
Net assets
$6.5M
FY2024▲ +8%
Tap a bar for its year
Net assets by fiscal year
FY2020$4.3M
FY2021$5.6M
FY2022$5.2M
FY2024$6.0M
FY2024$6.5M

From the FY2024 Form 990 · figures checked against the IRS filing · see the original

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Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2024. IRS ruling in Mar 2015.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

95 cents of each dollar spent went to programs.

Program services 95% · $27.8M Management & general 3% · $875K Fundraising 2% · $485K

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

21 people listed on the 990; $280K paid to officers and key staff.

Part VII, Section A · reportable compensation
$165,069Pt VII · Sec A
VP, Development & Strategic Implementation
$115,018Pt VII · Sec A
Board Secretary
$0Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A
Director (part Year)
$0Pt VII · Sec A
$0Pt VII · Sec A

Benaye Wadkins Chambers’s $165K as President & CEO is at the 43rd percentile of top reported officer pay among 249 $10–100M food & agriculture nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 4 named individuals · Part VII

NameFY2024FY2022FY2021FY2020
Benaye Wadkins Chambers$165,069$163,698$110,087—
Cynthia Thompson$115,018———
Sunsee Pearson——$81,920—
Jay Cole——$66,791$65,600

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

See Crossroads Community Services INC executive salaries →

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Distributes nutritious food and provides supportive education to low-income families and individuals across Dallas, Ellis, and Navarro counties through a broad partner network.

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3 programs · $27.8M · in their own filed words · FY2024
01

Community Market Overview

Crossroads seeks to ensure that all people in dallas county consistently have access to nutritious food through our in-house community market. Our shoppers receive an average of 120 pounds of food during their monthly visit to our community market.

$24.2Mprogram expense
02

From Food to Finances Overview

From food to finances (f3) is crossroads 6-MONTH market education program that seeks to help underserved families become food secure by connecting them with resources to gain or regain household stability through food resources, nutrition coaching, and snap referrals.

$3.3Mprogram expense
03

Community Market at Redbird Overview

In partnership and collaboration with neighboring healthcare providers (ut southwestern, parkland health, children's health), the community market at redbird addresses the needs of people living with food insecurity and chronic disease in a smaller scale market at the shops at redbird.

$302Kprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · received and paid
Grants received · FY2025
Total grants receivedfrom 1 funder$167K
Grants paid · 129 grants · $10.9M · 2020–2022
Crossroads Community Services PantryFY2022$1,668,251
Chocolate Mint FoundationTX · FY2022$403,015
Dallas Bethlehem Center INCTX · FY2022$367,987
The Stewpot C&yFY2022$281,701
Dallas Leadership FoundationTX · FY2022$227,396
Arts Mission Oak CliffTX · FY2022$224,086
Mighty Ministries INCTX · FY2022$217,377
Masters HarvestTX · FY2022$128,357
Mount Tabor Baptist Church INCTX · FY2022$119,082
See all 129 grants →

By the numbers

The FY2024 990, line by line.

1The main four
Money inPt VIII
$29.6M
Ln 12
Gifts and grantsLn 1h$29.6M
Investment incomeLn 3$37K
Other incomeLn 4–11$18K
Money outPt IX
$29.2M
Ln 25
Programscol B$27.8M
Managementcol C$875K
Fundraisingcol D$485K
Owns and owesPt X
$6.5M
net assets · Ln 32
Cash and savingsLn 1–2$2.0M
Total assetsLn 16$7.1M
LiabilitiesLn 26$572K
PeoplePt VI, VII
21
listed · VII A
PaidVII A2
Voting boardVI 1a16
IndependentVI 1b16
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$29.6M
Government grantsLn 1e$205K
Noncash giftsLn 1g$25.7M
Fundraising eventsLn 1c$128K
Investment incomeLn 3$37K
Other incomeLn 4–11$18K
Total revenueLn 12$29.6M
Assets in detailPt X, end of year
CashLn 1$217K
SavingsLn 2$1.7M
Cash and savings togetherLn 1–2$2.0M
Land, buildings, equipmentLn 10c$1.5M
Other assetsLn 15$338K
Total assetsLn 16$7.1M
LiabilitiesLn 26$572K
Net assetsLn 32$6.5M
OperationsPt I, VI
EmployeesI 548
VolunteersI 63,030
Fiscal year endsHeaderDecember
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY24End FY24
Cash and savingsLn 1–2$2.6M$2.0M
Land, buildings, equipmentLn 10c$658K$1.5M
Total assetsLn 16$6.6M$7.1M
LiabilitiesLn 26$599K$572K
Net assetsLn 32$6.0M$6.5M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Grants to domestic organizationsLn 1$21.2M$21.2M
Grants to domestic individualsLn 2$4.5M$4.5M
Pay of current officers, directors and key staffLn 5$174K$99K$52K$23K
Other salaries and wagesLn 7$1.3M$747K$338K$241K
Pension plan contributionsLn 8$24K$16K$8K$21
Other employee benefitsLn 9$137K$66K$53K$19K
Payroll taxesLn 10$117K$67K$29K$21K
Accounting feesLn 11c$126K$48K$64K$13K
Professional fundraising feesLn 11e$26K$26K
Other fees for servicesLn 11g$131K$46K$43K$41K
Advertising and promotionLn 12$27K$23K$436$4K
Office expensesLn 13$32K$16K$8K$8K
Information technologyLn 14$174K$122K$33K$18K
OccupancyLn 16$399K$335K$58K$6K
TravelLn 17$6K$6K$516
Conferences, conventions and meetingsLn 19$7K$3K$3K$1K
Depreciation, depletion and amortizationLn 22$166K$21K$145K
InsuranceLn 23$65K$30K$32K$3K
Other expenses (24a–d)Ln 24$547K$481K$7K$59K
All other expensesLn 24e$5K$5K$197
Total functional expensesLn 25$29.2M$27.8M$875K$485K

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2024 $36.3M$34.8M$1.4M$6.0M 990 PDF
FY2023 Not on file
FY2022 $22.8M$23.1M−$373K$5.2M 990 PDF
FY2021 $23.4M$21.8M$1.6M$5.6M 990 PDF
FY2020 $20.5M$19.3M$1.2M$4.3M 990 PDF

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Schedules filed Part IV

III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash
See the full FY2024 990 (6 parts)
Part I · Summary $29,644,712 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $36,189,256$29,590,229
I-9 Program service revenuePrior year $0$0
I-10 Investment incomePrior year $11,713$36,640
I-11 Other revenuePrior year $50,360$17,843
I-12 Total revenuePrior year $36,251,329$29,644,712
I-13 Grants and similar amounts paidPrior year $31,471,881$25,694,698
I-14 Benefits paid to membersPrior year $0$0
I-15 Salaries and benefitsPrior year $1,594,806$1,779,570
I-16a Professional fundraising feesPrior year $28,090$26,393
I-17 Other expensesPrior year $1,753,346$1,684,992
I-18 Total expensesPrior year $34,848,123$29,185,653
I-19 Revenue less expensesPrior year $1,403,206$459,059
Part VI · Governance 16 of 16 board members independent, no flags
VI-1a Voting members of the governing body16
VI-1b Independent voting members16
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $29,644,712 across 8 lines filed
Lines not itemized here account for $69,776 of total revenue; see the IRS return.
VIII-1c Fundraising events$127,937
VIII-1e Government grants$204,700
VIII-1f All other contributions, gifts and grants$29,257,592
VIII-1g Noncash contributions (included above)$25,656,357
VIII-1h Total contributions, gifts and grants$29,590,229
VIII-3 Investment incomeExcluded from tax $36,640$36,640
VIII-8 Net income from fundraising eventsExcluded from tax −$51,933−$51,933
VIII-12 Total revenueRelated to mission $0 · Unrelated business $0 · Excluded from tax $54,483$29,644,712
Part IX · Statement of functional expenses $29,185,653 across 20 lines filed
IX-1 Grants to domestic organizationsPrograms $21,194,708$21,194,708
IX-2 Grants to domestic individualsPrograms $4,499,990$4,499,990
IX-5 Pay of current officers, directors and key staffPrograms $99,063 · Management $51,782 · Fundraising $23,380$174,225
IX-7 Other salaries and wagesPrograms $747,387 · Management $338,315 · Fundraising $241,327$1,327,029
IX-8 Pension plan contributionsPrograms $15,736 · Management $8,393 · Fundraising $21$24,150
IX-9 Other employee benefitsPrograms $65,765 · Management $52,839 · Fundraising $18,566$137,170
IX-10 Payroll taxesPrograms $67,256 · Management $29,169 · Fundraising $20,571$116,996
IX-11c Accounting feesPrograms $48,431 · Management $63,888 · Fundraising $13,201$125,520
IX-11e Professional fundraising feesFundraising $26,393$26,393
IX-11g Other fees for servicesPrograms $46,489 · Management $42,946 · Fundraising $41,308$130,743
IX-12 Advertising and promotionPrograms $22,633 · Management $436 · Fundraising $4,030$27,099
IX-13 Office expensesPrograms $16,018 · Management $8,223 · Fundraising $8,137$32,378
IX-14 Information technologyPrograms $122,286 · Management $33,450 · Fundraising $18,174$173,910
IX-16 OccupancyPrograms $334,953 · Management $58,166 · Fundraising $5,850$398,969
IX-17 TravelPrograms $5,718 · Management $516$6,234
IX-19 Conferences, conventions and meetingsPrograms $2,892 · Management $2,882 · Fundraising $1,111$6,885
IX-22 Depreciation, depletion and amortizationPrograms $20,587 · Management $145,488$166,075
IX-23 InsurancePrograms $29,868 · Management $31,587 · Fundraising $3,368$64,823
IX-24 Other expenses (24a–d)Programs $480,941 · Management $7,064 · Fundraising $59,304$547,309
IX-24e All other expensesPrograms $4,850 · Management $197$5,047
IX-25 Total functional expensesPrograms $27,825,571 · Management $875,341 · Fundraising $484,741$29,185,653
Part X · Balance sheet $7,063,073 assets, 15 lines filed
X-1 Cash, non-interest-bearingStart of year $2,148,897$216,805
X-2 Savings and temporary cash investmentsStart of year $500,821$1,736,606
X-3 Pledges and grants receivableStart of year $1,047,381$1,447,027
X-8 Inventories for sale or useStart of year $1,886,659$1,748,151
X-9 Prepaid expenses and deferred chargesStart of year $59,174$38,394
X-10c Land, buildings and equipment, netStart of year $658,471$1,537,697
X-15 Other assetsStart of year $319,427$338,393
X-16 Total assetsStart of year $6,631,241$7,063,073
X-17 Accounts payable and accrued expensesStart of year $276,409$214,284
X-25 Other liabilitiesStart of year $322,345$357,243
X-26 Total liabilitiesStart of year $598,754$571,527
X-27 Net assets without donor restrictionsStart of year $4,118,107$4,050,567
X-28 Net assets with donor restrictionsStart of year $1,914,380$2,440,979
X-32 Total net assets or fund balancesStart of year $6,032,487$6,491,546
X-33 Total liabilities and net assetsStart of year $6,631,241$7,063,073
Part XI · Reconciliation of net assets $6,491,546 net assets at year end
XI-1 Total revenue$29,644,712
XI-2 Total expenses$29,185,653
XI-3 Revenue less expenses$459,059
XI-4 Net assets at start of year$6,032,487
XI-9 Other changes in net assets$0
XI-10 Net assets at end of year$6,491,546

Form 990 e-file (XML) FY2024 from the IRS · Classification, formation year and address from the IRS Business Master File

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