Community First Credit Union

Appleton, WIUnknown exempt organizationSince 1975EIN 39-6264347Revenue $353.7M in FY2025

On file with the IRScommunityfirstcu.orgPo Box 1487 · Appleton, WI

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Community First Credit Union will provide high quality, competitive financial products and services which anticipate and exceed our members' needs. We intend to be the primary financial organization for our members by earning and maintaining their trust, by maintaining a balance between sound growth, earnings and reserves, by providing a challenging and rewarding environment for our employees and by contributing to the social and economic well-being of the communities we serve.

Run by 11 volunteers and 712 employees.
Mission: Form 990 Part I, line 1 · People: Part I, lines 5–6

Before you give

FY2025 · Form 990Independent: from IRS data, not the org
Download 990
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
6 of 6
filings with a surplus
Average surplus $62.5M a year · 26% of revenue · last 6 filings
Looks good: a surplus in 6 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Pay to officers and key staff
$6.5M
to officers and key staff · 2% of spending
Looks good: pay to officers and key staff is 2% of spending; 15% or less.
Pt VII · Sec A
Cash reserves
<1 mo
of spending, in cash
Worth a look: 0.6 months of spending in cash; under 1.
Pt X · Ln 1–2 · Pt I · Ln 18
Liabilities
$5.6B
87% of total assets
Concern: liabilities are 87% of assets; over 80%.
Pt X · Ln 26
Independent board members
10
of 11 voting members
Looks good: 10 of 11 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$353.7M
+5% vs prior year
Spent
$272.1M
Net assets
$809.6M
By yearFY2020–FY2025
Revenue
$353.7M
FY2025▲ +5%
Tap a bar for its year
Revenue by fiscal year
FY2020$145.1M
FY2021$150.7M
FY2022$189.1M
FY2023$283.7M
FY2024$336.0M
FY2025$353.7M
Expenses
$272.1M
FY2025▲ +0.9%
Tap a bar for its year
Expenses by fiscal year
FY2020$108.0M
FY2021$96.7M
FY2022$118.6M
FY2023$218.1M
FY2024$269.7M
FY2025$272.1M
Net assets
$809.6M
FY2025▲ +12%
Tap a bar for its year
Net assets by fiscal year
FY2020$474.1M
FY2021$528.8M
FY2022$587.1M
FY2023$654.0M
FY2024$723.4M
FY2025$809.6M

From the FY2025 Form 990 · see the original

Give Claim

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Who runs it and what they're paid

26 people listed on the 990; $6.5M paid to officers and key staff.

Part VII, Section A · reportable compensation
CEO/President / Bod - Treasurer
$1,652,164Pt VII · Sec A
Cffa Program Manager
$556,784Pt VII · Sec A
Chief Financial Officer
$538,411Pt VII · Sec A
Chief Technology Officer
$482,057Pt VII · Sec A
Chief of Staff
$399,685Pt VII · Sec A
Chief Strategy and Experience Officer
$392,619Pt VII · Sec A
Chief HR Officer
$390,385Pt VII · Sec A
Financial Advisor
$380,764Pt VII · Sec A

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Catherine Tierney$1,652,164—————
Catherine J Tierney—$1,324,612$1,104,499$1,021,104$905,626$854,991
Jeffrey Garrett$556,784$371,530$292,378———
Charles Bostick$538,411$473,801$335,857$73,356——
Scott Steinfort$482,057$434,009$395,942$397,031$353,832$370,494
Jake Buman$380,764$478,042$441,469$436,047——
Timothy Hoff$250,012$412,291$382,282$367,229$324,818$287,390
Mary J Sullivan—$340,745$321,899$407,681$317,748$333,347

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes
  • Loans to or from officersSch L · Pt II1 listed

Programs and updates

Provides members with essential financial services.

Provided by the organization

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1 program · in their own filed words · FY2025
01

Provided financial services to 164,558 member owners in 2025. Funded 39,308 loans to these members in 2025 for $1,694,582,159.

Pt IX · col B

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · this organization's grantmaking
Grants paid · 7 grants · $40K · 2020–2020
Cots INCWI · FY2020$5,000
Pillars INCWI · FY2020$5,000
Riverview Gardens INCWI · FY2020$5,000

By the numbers

The FY2025 990, line by line.

1The main four
Money inPt VIII
$353.7M
Ln 12
Fees for servicesLn 2g$264.3M
Investment incomeLn 3$86.1M
Other incomeLn 4–11$3.3M
Money outPt IX
$272.1M
Ln 25
Owns and owesPt X
$809.6M
net assets · Ln 32
Cash and savingsLn 1–2$13.7M
Total assetsLn 16$6.4B
LiabilitiesLn 26$5.6B
PeoplePt VI, VII
26
listed · VII A
PaidVII A15
Voting boardVI 1a11
IndependentVI 1b10
2In more detail
Revenue in detailPt VIII
Fees for servicesLn 2g$264.3M
Investment incomeLn 3$86.1M
Other incomeLn 4–11$3.3M
Gains on assetsLn 7−$22K
Total revenueLn 12$353.7M
Assets in detailPt X, end of year
CashLn 1$13.7M
Cash and savings togetherLn 1–2$13.7M
InvestmentsLn 11–13$1.34B
Land, buildings, equipmentLn 10c$69.0M
Other assetsLn 15$78.1M
Total assetsLn 16$6.4B
LiabilitiesLn 26$5.6B
Net assetsLn 32$809.6M
OperationsPt I, VI
EmployeesI 5712
VolunteersI 611
Fiscal year endsHeaderDecember
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY25End FY25
Cash and savingsLn 1–2$11.9M$13.7M
InvestmentsLn 11–13$1.58B$1.34B
Land, buildings, equipmentLn 10c$69.2M$69.0M
Total assetsLn 16$6.03B$6.37B
LiabilitiesLn 26$5.31B$5.56B
Net assetsLn 32$723.4M$809.6M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Benefits paid to or for membersLn 4$144.5M
Pay of current officers, directors and key staffLn 5$5.0M
Other salaries and wagesLn 7$40.2M
Pension plan contributionsLn 8$2.6M
Other employee benefitsLn 9$5.5M
Payroll taxesLn 10$3.3M
Legal feesLn 11b$320K
Accounting feesLn 11c$378K
Other fees for servicesLn 11g$474K
Advertising and promotionLn 12$6.4M
Office expensesLn 13$11.5M
Information technologyLn 14$6.0M
OccupancyLn 16$2.9M
TravelLn 17$459K
Conferences, conventions and meetingsLn 19$233K
InterestLn 20$23.9M
Depreciation, depletion and amortizationLn 22$4.0M
InsuranceLn 23$431K
Other expenses (24a–d)Ln 24$14.0M
Total functional expensesLn 25$272.1M

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest Viewing $353.7M$272.1M$81.5M$809.6M 990 PDF
FY2024 $336.0M$269.7M$66.3M$723.4M 990 PDF
FY2023 $283.7M$218.1M$65.6M$654.0M 990 PDF
FY2022 $189.1M$118.6M$70.5M$587.1M 990 PDF
FY2021 $150.7M$96.7M$54.0M$528.8M 990 PDF
FY2020 $145.1M$108.0M$37.1M$474.1M 990 PDF

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Schedules filed Part IV

III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash
See the full FY2025 990 (6 parts)
Part I · Summary $353,663,620 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $0$0
I-9 Program service revenuePrior year $225,126,989$264,259,347
I-10 Investment incomePrior year $105,613,340$86,126,798
I-11 Other revenuePrior year $5,263,928$3,277,475
I-12 Total revenuePrior year $336,004,257$353,663,620
I-13 Grants and similar amounts paidPrior year $0$0
I-14 Benefits paid to membersPrior year $147,868,941$144,507,946
I-15 Salaries and benefitsPrior year $53,179,493$56,670,332
I-16a Professional fundraising feesPrior year $0$0
I-17 Other expensesPrior year $68,644,434$70,959,156
I-18 Total expensesPrior year $269,692,868$272,137,434
I-19 Revenue less expensesPrior year $66,311,389$81,526,186
Part VI · Governance 10 of 11 board members independent, no flags
VI-1a Voting members of the governing body11
VI-1b Independent voting members10
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $353,663,620 across 5 lines filed
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $264,205,085 · Unrelated business $54,262$264,259,347
VIII-3 Investment incomeExcluded from tax $86,148,506$86,148,506
VIII-7 Net gain or loss on sales of assetsExcluded from tax −$21,708−$21,708
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Related to mission $3,277,475$3,277,475
VIII-12 Total revenueRelated to mission $267,482,560 · Unrelated business $54,262 · Excluded from tax $86,126,798$353,663,620
Part IX · Statement of functional expenses $272,137,434 across 19 lines filed
IX-4 Benefits paid to or for members$144,507,946
IX-5 Pay of current officers, directors and key staff$5,015,455
IX-7 Other salaries and wages$40,223,984
IX-8 Pension plan contributions$2,634,302
IX-9 Other employee benefits$5,459,480
IX-10 Payroll taxes$3,337,111
IX-11b Legal fees$319,858
IX-11c Accounting fees$378,075
IX-11g Other fees for services$473,688
IX-12 Advertising and promotion$6,409,818
IX-13 Office expenses$11,500,873
IX-14 Information technology$5,999,027
IX-16 Occupancy$2,914,248
IX-17 Travel$459,417
IX-19 Conferences, conventions and meetings$232,986
IX-20 Interest$23,874,295
IX-22 Depreciation, depletion and amortization$3,988,875
IX-23 Insurance$431,081
IX-24 Other expenses (24a–d)$13,976,915
IX-25 Total functional expenses$272,137,434
Part X · Balance sheet $6,370,358,954 assets, 12 lines filed
Asset lines not itemized here account for $4,799,104,815; see the IRS return.
X-1 Cash, non-interest-bearingStart of year $11,939,932$13,672,309
X-4 Accounts receivableStart of year $10,433$55,292
X-9 Prepaid expenses and deferred chargesStart of year $71,174,394$73,540,421
X-10c Land, buildings and equipment, netStart of year $69,243,463$69,032,163
X-13 Program-related investmentsStart of year $1,580,750,196$1,336,842,855
X-15 Other assetsStart of year $79,533,326$78,111,099
X-16 Total assetsStart of year $6,031,707,524$6,370,358,954
X-17 Accounts payable and accrued expensesStart of year $47,245,749$52,290,320
X-25 Other liabilitiesStart of year $5,258,623,396$5,506,095,508
X-26 Total liabilitiesStart of year $5,308,262,145$5,560,778,828
X-32 Total net assets or fund balancesStart of year $723,445,379$809,580,126
X-33 Total liabilities and net assetsStart of year $6,031,707,524$6,370,358,954
Part XI · Reconciliation of net assets $809,580,126 net assets at year end
XI-1 Total revenue$353,663,620
XI-2 Total expenses$272,137,434
XI-3 Revenue less expenses$81,526,186
XI-4 Net assets at start of year$723,445,379
XI-9 Other changes in net assets$4,608,561
XI-10 Net assets at end of year$809,580,126

Form 990 e-file (XML) FY2025 from the IRS · Classification, formation year and address from the IRS Business Master File

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