First Call for Help of Itasca County

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First call for Help of Itasca County is a private, nonprofit community organization whose mission is to provide free, confidential and nonjudgement crisis intervention, active listening, and information and referral services 24 hours a day, 365 days a year, to the residents and agencies of North Central Minnesota.

501(c)(3) charity; gifts are tax-deductible.
91¢ of each $1 spent went to programs.
$345K paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2024 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
4 of 7
filings with a surplus
Average surplus $137K a year · 4% of revenue · last 7 filings
Worth a look: a surplus in 4 of the last 7 filings.
Pt I · Ln 19 · 7 filings
Spent on programs
91%
of spending
Looks good: 91% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$345K
to officers and key staff · 5% of spending
Looks good: pay to officers and key staff is 5% of spending; 15% or less.
Pt VII · Sec A
<1 mo
of spending, in cash
Worth a look: 0.6 months of spending in cash; under 1.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
1
named funder · $56K
Fine: 1 funder names it on their filings; under 3.
Funders’ Sch. I, 990-PF
Liabilities
$1.7M
66% of total assets
Worth a look: liabilities are 66% of assets; over 65%.
Pt X · Ln 26
Independent board members
8
of 8 voting members
Looks good: 8 of 8 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$6.8M
+43% vs prior year
Spent
$6.4M
To programs
91%
Net assets
$868K
By yearFY2018–FY2024
Revenue
$6.8M
FY2024▲ +43%
Tap a bar for its year
Revenue by fiscal year
FY2018$1.7M
FY2019$2.0M
FY2020$3.0M
FY2021$3.1M
FY2022$3.5M
FY2023$4.8M
FY2024$6.8M
Expenses
$6.4M
FY2024▲ +37%
Tap a bar for its year
Expenses by fiscal year
FY2018$1.8M
FY2019$2.1M
FY2020$2.6M
FY2021$2.8M
FY2022$3.6M
FY2023$4.6M
FY2024$6.4M
Net assets
$868K
FY2024▲ +117%
Tap a bar for its year
Net assets by fiscal year
FY2018−$131K
FY2019−$272K
FY2020$125K
FY2021$285K
FY2022$274K
FY2023$400K
FY2024$868K

From the FY2024 Form 990 · figures checked against the IRS filing · see the original

Give Claim

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2024. IRS ruling in Jun 1988.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

91 cents of each dollar spent went to programs.

Program services 91% · $5.8M Management & general 9% · $597K

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

Something off? Claim to add context

Who runs it and what they're paid

18 people listed on the 990; $345K paid to officers and key staff.

Part VII, Section A · reportable compensation
Executive Dir.
$172,463Pt VII · Sec A
Executive Dir.
$172,463Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A
Director
$0Pt VII · Sec A
$0Pt VII · Sec A

Lacretia Larson’s $172K as Executive Dir. is at the 77th percentile of top reported officer pay among 1683 $1–10M mental health nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 2 named individuals · Part VII

NameFY2024FY2023FY2022FY2021FY2020FY2019
Lacretia Larson$172,463$182,808$145,649$133,466$108,409$126,142
Tom Gaffney————$8,733$120,779

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

See First Call for Help of Itasca County executive salaries →

Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Offers free, confidential crisis help, listening, and referrals 24/7.

Questions for First Call for Help of Itasca County

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4 programs · $9.7M · in their own filed words · FY2024
01

Call Center

During the 2024 year our agency received 3202 calls into our call center from residents of the 7 county 2-1-1 hub area of which we serve. This resulted in providing 3087 resources to those residents in need and fielding 9,756 crisis calls. We supported 284 residents walking into our agency for referrals and resources.

$3.2Mprogram expense
02

Call Center

During the 2024 year our agency received 3202 calls into our call center from residents of the 7 county 2-1-1 hub area of which we serve. This resulted in providing 3087 resources to those residents in need and fielding 9,756 crisis calls. We supported 284 residents walking into our agency for referrals and resources.

$3.2Mprogram expense
03

New Leaf Healing Center

During 2024 our agency continued the provision of residential crisis services (opened in 2017) from within the new leaf healing ccenter, in efforts to aviod behavioral health placements. We continued the provision of intensive residential treatment services. Our residential crisis services, served 152 consumers (guests).

$1.6Mprogram expense
04

New Leaf Healing Center

During 2024 our agency continued the provision of residential crisis services (opened in 2017) from within the new leaf healing ccenter, in efforts to aviod behavioral health placements. We continued the provision of intensive residential treatment services. Our residential crisis services, served 152 consumers (guests).

$1.6Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · funders on record
Grants received · FY2025
Total grants receivedfrom 1 funder$56K

By the numbers

The FY2024 990, line by line.

1The main four
Money inPt VIII
$6.8M
Ln 12
Fees for servicesLn 2g$4.2M
Gifts and grantsLn 1h$2.5M
Investment incomeLn 3$128K
Money outPt IX
$6.4M
Ln 25
Programscol B$5.8M
Managementcol C$597K
Owns and owesPt X
$868K
net assets · Ln 32
Cash and savingsLn 1–2$304K
Total assetsLn 16$2.5M
LiabilitiesLn 26$1.7M
PeoplePt VI, VII
18
listed · VII A
PaidVII A2
Voting boardVI 1a8
IndependentVI 1b8
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$2.5M
Government grantsLn 1e$2.3M
Fees for servicesLn 2g$4.2M
Investment incomeLn 3$128K
Other incomeLn 4–11$8K
Total revenueLn 12$6.8M
Assets in detailPt X, end of year
Cash and savings togetherLn 1–2$304K
Total assetsLn 16$2.5M
LiabilitiesLn 26$1.7M
Net assetsLn 32$868K
OperationsPt I, VI
EmployeesI 566
Fiscal year endsHeaderDecember
Conflict-of-interest policyVI 12aNo
Whistleblower policyVI 13No
Records policyVI 14Yes

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2024 Latest ViewingFiled with the IRS Oct 23, 2025 $6.8M$6.4M$467K$868K 990 PDF
FY2023Filed with the IRS Nov 6, 2024 $4.8M$4.6M$126K$400K 990 PDF
FY2022Filed with the IRS Oct 17, 2023 $3.5M$3.6M−$3K$274K 990 PDF
FY2021Filed with the IRS Sep 29, 2022 $3.1M$2.8M$225K$285K 990 PDF
FY2020Filed with the IRS Nov 15, 2021 $3.0M$2.6M$397K$125K 990 PDF
FY2019Filed with the IRS Jan 13, 2021 $2.0M$2.1M−$141K−$272K 990 PDF
FY2018Filed with the IRS Jan 19, 2021 $1.7M$1.8M−$109K−$131K 990 PDF

Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons A · Public support J · Pay O · Explanations
See the full FY2024 990 (1 part)
Part VI · Governance 8 of 8 board members independent, 2 to look at
VI-1a Voting members of the governing body8
VI-1b Independent voting members8
VI-12a Written conflict of interest policyNo
VI-13 Written whistleblower policyNo
VI-2 Family or business relationship among officers or directorsNo
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes

Form 990 e-file (XML) FY2024 from the IRS · Classification, formation year and address from the IRS Business Master File

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