Choices Coordinated Care Solutions INC

Tax-deductible

Indianapolis, IN501(c)(3)Since 1996Human ServicesEIN 35-2005131Revenue $39.2M in FY2025

On file with the IRSchoicesccs.org7941 Castleway Dr, 46250-1953 · Indianapolis, INTax-exempt since Mar 2000Publicly supported — 509(a)(2)

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To strengthen youth and families while enhancing systems and communities.

501(c)(3) charity; gifts are tax-deductible.
81¢ of each $1 spent went to programs.
Run by 24 volunteers and 310 employees.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · People: Part I, lines 5–6

Before you give

FY2025 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
2 of 6
filings with a surplus
Average surplus $24K a year · under 1% of revenue · last 6 filings
Worth a look: a surplus in 2 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
81%
of spending
Looks good: 81% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$1.1M
to officers and key staff · 3% of spending
Top officer’s pay higher than 63% of similar orgs
Looks good: pay to officers and key staff is 3% of spending; 15% or less.
Pt VII · Sec A
Cash reserves
5 mo
of spending, in cash
Looks good: 5.2 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
1
named funder · $382K
Fine: 1 funder names it on their filings; under 3.
Funders’ Sch. I, 990-PF
Liabilities
$4.0M
11% of total assets
Looks good: liabilities are 11% of assets; 50% or less.
Pt X · Ln 26
Independent board members
13
of 13 voting members
Looks good: 13 of 13 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$39.2M
+21% vs prior year
Spent
$33.4M
To programs
81%
Net assets
$31.4M
By yearFY2020–FY2025
Revenue
$39.2M
FY2025▲ +21%
Tap a bar for its year
Revenue by fiscal year
FY2020$38.5M
FY2021$38.7M
FY2022$27.3M
FY2023$27.0M
FY2024$32.3M
FY2025$39.2M
Expenses
$33.4M
FY2025▲ +10%
Tap a bar for its year
Expenses by fiscal year
FY2020$42.2M
FY2021$41.5M
FY2022$27.5M
FY2023$28.1M
FY2024$30.2M
FY2025$33.4M
Net assets
$31.4M
FY2025▲ +24%
Tap a bar for its year
Net assets by fiscal year
FY2020$28.4M
FY2021$26.6M
FY2022$23.3M
FY2023$22.6M
FY2024$25.4M
FY2025$31.4M

From the FY2025 Form 990 (year ending June 2025) · figures checked against the IRS filing · see the original

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Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Mar 2000.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

81 cents of each dollar spent went to programs.

Program services 81% · $27.2M Management & general 19% · $6.2M

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

20 people listed on the 990; $1.1M paid to officers and key staff.

Part VII, Section A · reportable compensation · most recent filed roster (FY2024); the FY2025 filing did not itemize Part VII
$252,431Pt VII · Sec A
$168,600Pt VII · Sec A
Regional VP of Operations
$147,450Pt VII · Sec A
Regional VP of Operations
$144,410Pt VII · Sec A
VP of Clinical Practice
$137,166Pt VII · Sec A
VP of Human Resources
$136,430Pt VII · Sec A
VP of Culture & Communicat
$133,498Pt VII · Sec A
Board Member
$0Pt VII · Sec A

Melissa Norman’s $252K as CEO/COO is at the 63rd percentile of top reported officer pay among 3122 $10–100M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Michael Goldberg——$181,819$250,341$292,264$300,207
Melissa Norman$252,431$214,566$189,787$163,796$167,486$173,704
Karen Anders$168,600$143,676————
Anitra Harris——$163,023$118,888——
Doug Howie————$104,561$159,529
Richard Rowlison$137,166$139,509$135,147$133,045$152,923—
Jennifer Tackitt$147,450$136,618$138,689$122,495—$124,140
David Sikes$144,410$132,049$122,741$119,389$130,068$130,527

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Strengthens youth, families, and communities through enhanced systems.

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Provided by the organization

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3 programs · $18.3M · in their own filed words · FY2024
01

Wraparound Regions 3, 6 and 8

Magellan health in louisiana has contracts with choices to administer wrap facilitation services. The wrap facilitator works with each family and their child to develop and maintain a plan of care, including a crisis stabilization plan if a potential safety concern exists, and is avaliable to the family regardless of time or day of the…

$6.7Mprogram expense
02

Children's Mental Health Initiative (cmhi)

Indiana DCS has contracted with choices to provide services to children who do not have formal involvement with the child welfare system, but due to their behavioral health needs, require services to maintain safety in their home and community.

$6.0Mprogram expense
03

The indiana department of child services (DCS) has contracted with choices to deliver cross-system care to youths in indiana. The services are for youths with severe emotional disturbances and behavioral challenges that are involved in multiple care systems and are involved with DCS AND/OR juvenille probation.

$5.7Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · received and paid
Grants received · FY2024
Total grants receivedfrom 1 funder$382K
Grants paid · 1 grant · $15K · 2019–2019

By the numbers

The FY2025 990, line by line.

1The main four
Money inPt VIII
$39.2M
Ln 12
Fees for servicesLn 2g$36.2M
Gifts and grantsLn 1h$2.0M
Investment incomeLn 3$982K
Money outPt IX
$33.4M
Ln 25
Programscol B$27.2M
Managementcol C$6.2M
Owns and owesPt X
$31.4M
net assets · Ln 32
Cash and savingsLn 1–2$14.5M
Total assetsLn 16$35.4M
LiabilitiesLn 26$4.0M
PeoplePt VI, VII
20
listed · VII A
PaidVII A7
Voting boardVI 1a13
IndependentVI 1b13
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$2.0M
Government grantsLn 1e$1.4M
Fees for servicesLn 2g$36.2M
Investment incomeLn 3$982K
Gains on assetsLn 7$400K
Total revenueLn 12$39.2M
Assets in detailPt X, end of year
CashLn 1$11.5M
SavingsLn 2$3.0M
Cash and savings togetherLn 1–2$14.5M
InvestmentsLn 11–13$11.5M
Land, buildings, equipmentLn 10c$2.5M
Other assetsLn 15$548K
Total assetsLn 16$35.4M
LiabilitiesLn 26$4.0M
Net assetsLn 32$31.4M
OperationsPt I, VI
EmployeesI 5310
VolunteersI 624
Fiscal year endsHeaderJune
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY25End FY25
Cash and savingsLn 1–2$7.2M$14.5M
InvestmentsLn 11–13$10.6M$11.5M
Land, buildings, equipmentLn 10c$2.7M$2.5M
Total assetsLn 16$28.9M$35.4M
LiabilitiesLn 26$3.5M$4.0M
Net assetsLn 32$25.4M$31.4M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Pay of current officers, directors and key staffLn 5$420K$345K$75K
Other salaries and wagesLn 7$18.5M$15.2M$3.3M
Pension plan contributionsLn 8$466K$412K$54K
Other employee benefitsLn 9$2.3M$2.0M$266K
Payroll taxesLn 10$1.4M$1.2M$162K
Legal feesLn 11b$31K$31K
Accounting feesLn 11c$59K$59K
Other fees for servicesLn 11g$1.2M$717K$474K
Advertising and promotionLn 12$94K$56K$38K
Office expensesLn 13$494K$349K$144K
Information technologyLn 14$934K$57K$876K
OccupancyLn 16$605K$428K$177K
TravelLn 17$938K$881K$58K
Depreciation, depletion and amortizationLn 22$329K$233K$96K
InsuranceLn 23$177K$177K
Other expenses (24a–d)Ln 24$5.4M$5.2M$179K
All other expensesLn 24e$47K$33K$14K
Total functional expensesLn 25$33.4M$27.2M$6.2M$0

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest Viewing $39.2M$33.4M$5.8M$31.4M 990 PDF
FY2024 $32.3M$30.2M$2.1M$25.4M 990 PDF
FY2023 $27.0M$28.1M−$1.1M$22.6M 990 PDF
FY2022 $27.3M$27.5M−$210K$23.3M 990 PDF
FY2021 $38.7M$41.5M−$2.8M$26.6M 990 PDF
FY2020 $38.5M$42.2M−$3.7M$28.4M 990 PDF

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Schedules filed Part IV

III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash
See the full FY2025 990 (6 parts)
Part I · Summary $39,198,866 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $1,124,603$1,973,932
I-9 Program service revenuePrior year $30,530,886$36,242,480
I-10 Investment incomePrior year $386,334$982,454
I-11 Other revenuePrior year $230,626$0
I-12 Total revenuePrior year $32,272,449$39,198,866
I-13 Grants and similar amounts paidPrior year $0$0
I-14 Benefits paid to membersPrior year $0$0
I-15 Salaries and benefitsPrior year $21,060,726$23,052,981
I-16a Professional fundraising feesPrior year $0$0
I-17 Other expensesPrior year $9,159,653$10,303,697
I-18 Total expensesPrior year $30,220,379$33,356,678
I-19 Revenue less expensesPrior year $2,052,070$5,842,188
Part VI · Governance 13 of 13 board members independent, no flags
VI-1a Voting members of the governing body13
VI-1b Independent voting members13
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $39,198,866 across 7 lines filed
VIII-1e Government grants$1,440,349
VIII-1f All other contributions, gifts and grants$533,583
VIII-1h Total contributions, gifts and grants$1,973,932
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $36,242,480$36,242,480
VIII-3 Investment incomeExcluded from tax $582,121$582,121
VIII-7 Net gain or loss on sales of assetsExcluded from tax $400,333$400,333
VIII-12 Total revenueRelated to mission $36,242,480 · Unrelated business $0 · Excluded from tax $982,454$39,198,866
Part IX · Statement of functional expenses $33,356,678 across 17 lines filed
IX-5 Pay of current officers, directors and key staffPrograms $345,247 · Management $75,234$420,481
IX-7 Other salaries and wagesPrograms $15,180,396 · Management $3,307,992$18,488,388
IX-8 Pension plan contributionsPrograms $411,889 · Management $54,263$466,152
IX-9 Other employee benefitsPrograms $2,020,788 · Management $266,221$2,287,009
IX-10 Payroll taxesPrograms $1,229,037 · Management $161,914$1,390,951
IX-11b Legal feesManagement $30,960$30,960
IX-11c Accounting feesManagement $58,935$58,935
IX-11g Other fees for servicesPrograms $716,685 · Management $473,977$1,190,662
IX-12 Advertising and promotionPrograms $56,272 · Management $37,818$94,090
IX-13 Office expensesPrograms $349,249 · Management $144,449$493,698
IX-14 Information technologyPrograms $57,424 · Management $876,154$933,578
IX-16 OccupancyPrograms $427,842 · Management $176,954$604,796
IX-17 TravelPrograms $880,631 · Management $57,553$938,184
IX-22 Depreciation, depletion and amortizationPrograms $233,034 · Management $96,383$329,417
IX-23 InsuranceManagement $176,961$176,961
IX-24 Other expenses (24a–d)Programs $5,226,922 · Management $178,694$5,405,616
IX-24e All other expensesPrograms $33,107 · Management $13,693$46,800
IX-25 Total functional expensesPrograms $27,168,523 · Management $6,188,155 · Fundraising $0$33,356,678
Part X · Balance sheet $35,442,683 assets, 15 lines filed
X-1 Cash, non-interest-bearingStart of year $7,235,495$11,512,593
X-2 Savings and temporary cash investments$3,000,000
X-4 Accounts receivableStart of year $5,793,080$6,253,177
X-9 Prepaid expenses and deferred chargesStart of year $139,087$198,655
X-10c Land, buildings and equipment, netStart of year $2,729,219$2,466,942
X-11 Publicly traded securitiesStart of year $10,632,757$11,463,400
X-15 Other assetsStart of year $2,381,535$547,916
X-16 Total assetsStart of year $28,911,173$35,442,683
X-17 Accounts payable and accrued expensesStart of year $2,213,341$2,815,415
X-25 Other liabilitiesStart of year $1,280,254$1,223,224
X-26 Total liabilitiesStart of year $3,493,595$4,038,639
X-27 Net assets without donor restrictionsStart of year $25,714,377$31,357,929
X-28 Net assets with donor restrictionsStart of year −$296,799$46,115
X-32 Total net assets or fund balancesStart of year $25,417,578$31,404,044
X-33 Total liabilities and net assetsStart of year $28,911,173$35,442,683
Part XI · Reconciliation of net assets $31,404,044 net assets at year end
XI-1 Total revenue$39,198,866
XI-2 Total expenses$33,356,678
XI-3 Revenue less expenses$5,842,188
XI-4 Net assets at start of year$25,417,578
XI-5 Net unrealized gains (losses) on investments$144,278
XI-9 Other changes in net assets$0
XI-10 Net assets at end of year$31,404,044

Form 990 e-file (XML) FY2025 from the IRS · Classification, formation year and address from the IRS Business Master File

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