501(c)(3) charity; gifts are tax-deductible.
80¢ of each $1 spent went to programs.
Run by 17 volunteers.
Status: IRS Pub. 78 · Programs: Part IX · People: Part I, lines 5–6

Before you give

FY2025 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
1 of 3
filings with a surplus
Average deficit $117K a year · 12% of revenue · last 3 filings
Concern: a surplus in 1 of the last 3 filings.
Pt I · Ln 19 · 3 filings
Spent on programs
80%
of spending
Looks good: 80% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Liabilities
$274K
×10 of total assets
Concern: liabilities are 1000% of assets; over 80%.
Pt X · Ln 26
Independent board members
15
of 15 voting members
Looks good: 15 of 15 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$1.4M
+43% vs prior year
Spent
$1.8M
To programs
80%
Net assets
−$245K
By yearFY2021–FY2025
Revenue
$1.4M
FY2025▲ +43%
Tap a bar for its year
Revenue by fiscal year
FY2021$60K
FY2022$103K
FY2023$478K
FY2024$1.0M
FY2025$1.4M
Expenses
$1.8M
FY2025▲ +87%
Tap a bar for its year
Expenses by fiscal year
FY2021Not on file
FY2022Not on file
FY2023$489K
FY2024$965K
FY2025$1.8M
Net assets
−$245K
FY2025▼ -285%
Tap a bar for its year
Net assets by fiscal year
FY2021$123K
FY2022$107K
FY2023$96K
FY2024$132K
FY2025−$245K

From the FY2025 Form 990 · figures checked against the IRS filing · see the original

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Is it real?

Yes. Exemption reinstated (2012-11-15). Per the IRS revocation list. Latest filing on record: FY2025. IRS ruling in Sep 2014.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

80 cents of each dollar spent went to programs.

Program services 80% · $1.4M Management & general 18% · $328K Fundraising 2% · $30K

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

18 people listed on the 990.

Part VII, Section A · reportable compensation
$0Pt VII · Sec A
Vice Chair/Treasurer
$0Pt VII · Sec A
Secretary
$0Pt VII · Sec A
Board Member Through 8/2025
$0Pt VII · Sec A
Board Member Through 6/2025
$0Pt VII · Sec A
Board Member Through 9/2025
$0Pt VII · Sec A
Board Member
$0Pt VII · Sec A
Board Member from 6/2025
$0Pt VII · Sec A
See PA 2-1-1 INC executive salaries →

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Connects people needing help to health, human, and community services via phone and web.

Questions for PA 2-1-1 INC

Tap to ask. PA 2-1-1 INC sees how many people are interested.

Your first name shows with your question. PA 2-1-1 INC answers here, for everyone.

Provided by the organization

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1 program · $1.4M · in their own filed words · FY2025
01

Provided services consisting of telephone and web based answers to questions from organizations and individuals regarding health and human services.

$1.4Mprogram expense

By the numbers

The FY2025 990, line by line.

1The main four
Money inPt VIII
$1.4M
Ln 12
Fees for servicesLn 2g$1.4M
Gifts and grantsLn 1h$30K
Money outPt IX
$1.8M
Ln 25
Programscol B$1.4M
Managementcol C$328K
Fundraisingcol D$30K
Owns and owesPt X
−$245K
net assets · Ln 32
Total assetsLn 16$29K
LiabilitiesLn 26$274K
PeoplePt VI, VII
18
listed · VII A
PaidVII A0
Voting boardVI 1a15
IndependentVI 1b15
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$30K
Fees for servicesLn 2g$1.4M
Total revenueLn 12$1.4M
Assets in detailPt X, end of year
Other assetsLn 15$0
Total assetsLn 16$29K
LiabilitiesLn 26$274K
Net assetsLn 32−$245K
OperationsPt I, VI
EmployeesI 50
VolunteersI 617
Fiscal year endsHeaderDecember
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY25End FY25
Total assetsLn 16$132K$29K
LiabilitiesLn 26$0$274K
Net assetsLn 32$132K−$245K
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Management feesLn 11a$368K$295K$67K$6K
Legal feesLn 11b$840$673$153$14
Accounting feesLn 11c$40K$32K$7K$673
Other fees for servicesLn 11g$1.4M$1.1M$246K$23K
Office expensesLn 13$7K$6K$1K$124
Information technologyLn 14$2K$2K$347$32
OccupancyLn 16$8K$6K$1K$129
Conferences, conventions and meetingsLn 19$2K$1K$339$31
Depreciation, depletion and amortizationLn 22$492$395$89$8
InsuranceLn 23$951$762$173$16
Other expenses (24a–d)Ln 24$20K$16K$4K$329
All other expensesLn 24e$100$80$18$2
Total functional expensesLn 25$1.8M$1.4M$328K$30K

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest Viewing $1.4M$1.8M−$377K−$245K 990 PDF
FY2024 $1.0M$965K$37K$132K 990 PDF
FY2023 $478K$489K−$11K$96K 990 PDF
FY2022 $103K$107K 990 PDF
FY2021 $60K$123K 990 PDF

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Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support O · Explanations
See the full FY2025 990 (6 parts)
Part I · Summary $1,427,245 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $30,158$30,000
I-9 Program service revenuePrior year $968,957$1,397,245
I-10 Investment incomePrior year $2,346$0
I-11 Other revenuePrior year $0$0
I-12 Total revenuePrior year $1,001,461$1,427,245
I-13 Grants and similar amounts paidPrior year $0$0
I-14 Benefits paid to membersPrior year $0$0
I-15 Salaries and benefitsPrior year $0$0
I-16a Professional fundraising feesPrior year $0$0
I-17 Other expensesPrior year $964,828$1,804,625
I-18 Total expensesPrior year $964,828$1,804,625
I-19 Revenue less expensesPrior year $36,633−$377,380
Part VI · Governance 15 of 15 board members independent, no flags
VI-1a Voting members of the governing body15
VI-1b Independent voting members15
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $1,427,245 across 4 lines filed
VIII-1b Membership dues$30,000
VIII-1h Total contributions, gifts and grants$30,000
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $1,397,245$1,397,245
VIII-12 Total revenueRelated to mission $1,397,245 · Unrelated business $0 · Excluded from tax $0$1,427,245
Part IX · Statement of functional expenses $1,804,625 across 12 lines filed
IX-11a Management feesPrograms $294,622 · Management $66,783 · Fundraising $6,139$367,544
IX-11b Legal feesPrograms $673 · Management $153 · Fundraising $14$840
IX-11c Accounting feesPrograms $32,323 · Management $7,327 · Fundraising $673$40,323
IX-11g Other fees for servicesPrograms $1,086,779 · Management $246,341 · Fundraising $22,641$1,355,761
IX-13 Office expensesPrograms $5,939 · Management $1,347 · Fundraising $124$7,410
IX-14 Information technologyPrograms $1,531 · Management $347 · Fundraising $32$1,910
IX-16 OccupancyPrograms $6,194 · Management $1,404 · Fundraising $129$7,727
IX-19 Conferences, conventions and meetingsPrograms $1,495 · Management $339 · Fundraising $31$1,865
IX-22 Depreciation, depletion and amortizationPrograms $395 · Management $89 · Fundraising $8$492
IX-23 InsurancePrograms $762 · Management $173 · Fundraising $16$951
IX-24 Other expenses (24a–d)Programs $15,794 · Management $3,579 · Fundraising $329$19,702
IX-24e All other expensesPrograms $80 · Management $18 · Fundraising $2$100
IX-25 Total functional expensesPrograms $1,446,587 · Management $327,900 · Fundraising $30,138$1,804,625
Part X · Balance sheet $29,155 assets, 8 lines filed
X-3 Pledges and grants receivableStart of year $58,728$29,155
X-15 Other assetsStart of year $73,729$0
X-16 Total assetsStart of year $132,457$29,155
X-25 Other liabilitiesStart of year $0$274,078
X-26 Total liabilitiesStart of year $0$274,078
X-27 Net assets without donor restrictionsStart of year $132,457−$244,923
X-32 Total net assets or fund balancesStart of year $132,457−$244,923
X-33 Total liabilities and net assetsStart of year $132,457$29,155
Part XI · Reconciliation of net assets −$244,923 net assets at year end
XI-1 Total revenue$1,427,245
XI-2 Total expenses$1,804,625
XI-3 Revenue less expenses−$377,380
XI-4 Net assets at start of year$132,457
XI-9 Other changes in net assets$0
XI-10 Net assets at end of year−$244,923

Form 990 e-file (XML) FY2025 from the IRS · Classification, formation year and address from the IRS Business Master File

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