Multi-Service Center FY2021 filing

Federal Way, WA · Public charity (501(c)(3)) · Since 1971 · Human Services

✓ Tax-deductible Latest data FY2021
Revenue
$25.9M
▲ +28% vs prior year
Spent
$25.2M
To programs
92%
Net assets
$9.5M
By yearFY2020–FY2024
Revenue
$25.9M
FY2021▲ +28%
Revenue by fiscal year
FY2020$20.1M
FY2021$25.9M
FY2022$24.7M
FY2023$25.1M
FY2024$23.6M
FY2024$28.3M
Expenses
$25.2M
FY2021▲ +38%
Expenses by fiscal year
FY2020$18.2M
FY2021$25.2M
FY2022$24.1M
FY2023$24.9M
FY2024$25.3M
FY2024$26.1M
Net assets
$9.5M
FY2021▲ +11%
Net assets by fiscal year
FY2020$8.6M
FY2021$9.5M
FY2022$9.2M
FY2023$9.1M
FY2024$8.0M
FY2024$11.1M
You’re viewing the FY2021 filing — not the latest on file. See the latest (FY2024) →

Form 990 for the fiscal year ending June 2021 (IRS tax year 2020).

Figures match the IRS filing checked 8/9/26 · see original: IRS

Status and standing

Tax-deductible?
Yes
Per the IRS master file.
Can I give now?
No revocation on IRS record
Not on the IRS revocation list.
Filing up to date?
Filed FY2024 (typical filing lag)
Foundation funders?
19 funders, incl. South King County Food Coalition
$480K in the latest grant year.
Spent on programs?
92% to programs
Form 990 Part IX, latest filing.
Size and trend
$10–100M
↑ +28% vs prior year
Legal name (IRS)Hdr · item CMulti-Service Center
EINHdr · item D23-7120815
Exempt statusHdr · item I501(c)(3) · active
Ruling yearIRS BMFFeb 1981
Year of formationHdr · item L1971
Latest filingForm 990FY2024 · Form 990
Principal addressHdr · item CFederal Way, WA
NTEE classificationIRS BMFHuman Services (P200)
WebsiteHdr · item Jwww.mschelps.org

Where the money goes

Statement of Functional Expenses

Part IX · allocated across program, management, and fundraising
Allocation · columns B–D
Program services $0.92 Management & general $0.07 Fundraising $0.01
Program services92%$23.3M
Management & general7%$1.8M
Fundraising1%$137K
Total functional expensesLn 25$25.2M

Financial health

Program efficiency
92%
of spending reaches programs
Operating runway
3.9mo
months of highly liquid reserves at operating expense rate
Surplus margin
+2%
revenue over expenses, this year

Summary of the Filing

Part I · fiscal year 2021 · Form 990
Total assets
$20.5M
FY2021▲ +6%
Total assets by fiscal year
FY2020$19.5M
FY2021$20.5M
FY2022$21.6M
FY2023$27.7M
FY2024$26.0M
FY2024$32.0M
Total liabilities
$11.1M
FY2021▲ +1%
Total liabilities by fiscal year
FY2020$10.9M
FY2021$11.1M
FY2022$12.4M
FY2023$18.6M
FY2024$18.0M
FY2024$20.9M
Revenue less expensesPt I · Ln 19$622K
Total assetsPt X · Ln 16$20.5M
Program-expense ratioPt IX · col B92%
Voting members of governing bodyPt I · Ln 316
Independent voting membersPt I · Ln 416

Balance Sheet

Part X · end of year
CashLn 1$2.7M
Total assetsLn 16$20.5M
Total liabilitiesLn 26$11.1M
Total net assetsLn 32$9.5M
Months of cash on handcomputed1.3

Statement of Revenue

Part VIII
Contributions & grants$24.0M · 93%
Program service revenue$2.0M · 8%
Contributions & grants93%$24.0M
Program service revenue8%$2.0M
Investment income$367
— government grantsLn 1e$17.6M
Total revenueLn 12$25.9M

Financial Metrics

Form 990 · FY2021 · each ratio shown with the dollars behind it
Liquidity & Payout
Operating runway
Highly liquid reserves $6.3M · Operating expenses (Pt IX) $25.2M · Less non-cash grants $5.5M · Cash operating expenses/yr $19.7M
3.9 months
Where the money goes
Program services
Program services $23.3M · Total expenses $25.2M
92%
Management & General
Management & general $1.8M · Total expenses $25.2M
7%
Fundraising
Fundraising $137K · Total expenses $25.2M
0.5%
Cost to raise $1
Fundraising expense (2-yr avg) $184K · Solicited contributions (2-yr avg) $6.2M
$0.03 to raise $1 (2-yr avg)
Where the money comes from
Contribution dependence
Contributions & grants $24.0M · Total revenue $25.9M
93%
Government reliance
Government grants $17.6M · Total revenue $25.9M
68%
Earned-income share
Program service revenue $2.0M · Total revenue $25.9M
8%
Investment reliance
Investment income $367 · Total revenue $25.9M
<0.01%
Program self-sufficiency
Program service revenue $2.0M · Total expenses $25.2M
8%
Growth & trend
Revenue growth (YoY)
This year $25.9M · Prior year $20.1M
+28%
Net-asset trend (YoY)
End of year $9.5M · Beginning of year —
Beginning net assets not meaningfully positive — showing dollar change
Balance sheet
Surplus Margin
Revenue $25.9M · Expenses $25.2M
+2%
Liabilities-to-Assets
Total liabilities — · Total assets $20.5M
—
Net-asset ratio
Net assets $9.5M · Total assets $20.5M
46%
Marketable Investment Share
Publicly traded securities (Pt X, ln 11) — · Other securities (Pt X, ln 12) $3.6M · Total assets (Pt X, ln 16) $20.5M
18%
People & payroll
Highest Reported Total Compensation
Individual Robin Corak · Reported title EXECUTIVE DIRECTOR · Highest reported compensation $142K · Total expenses $25.2M
0.6%
Personnel share
Salaries, benefits & payroll (Pt IX 5-10) $6.0M · Total expenses $25.2M
24%
Peer comparison

Same NTEE category, revenue band, and state where available. Descriptive — not a grade.

MetricThis orgPeer medianPercentile
Program ratio 92%——
Overhead ratio 7%——
Fundraising cost ratio 0.6%——
Revenue growth 28%——
Legal fee ratio 0.5%——
Accounting fee ratio 0.2%——

Straight from the Form 990 — descriptive, not an evaluation. A ratio is hidden when its base is zero or too small to be meaningful; the dollars are always shown.

Leadership and pay

Officers, Directors & Key Employees

Part VII, Section A · reportable compensation · most recent filed roster (FY2020); the FY2021 filing did not itemize Part VII
Executive Director
$141,768Pt VII · Sec A
Energy Director
$109,584Pt VII · Sec A
Ltcop Director
$106,486Pt VII · Sec A
Finance Director
$93,663Pt VII · Sec A
Board Member
$0Pt VII · Sec A
Board Member
$0Pt VII · Sec A
Board Member
$0Pt VII · Sec A
Board Member
$0Pt VII · Sec A

Kirsten York’s $212K as CEO is at the 50th percentile of top reported officer pay among 3122 $10–100M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2024FY2024FY2023FY2022FY2021FY2020
Kirsten York$211,921$43,948————
Robin Corak—$174,665$152,635$146,524$141,768$138,843
Amanda Santo$154,051$114,111$104,786———
Bryant Enge$128,493—————
Patricia Hunter$125,058——$103,907$106,486—
Oksana Savolyuk$125,051$109,838$100,940$123,882$109,584—
Phalla Pol$123,346$107,175————
Sarah McNiesh$116,643—————

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Governance & Policies

Part VI
Voting members of the governing bodyPt VI · Ln 1a16
Independent voting membersPt VI · Ln 1b16
Conflict-of-interest policyPt VI · Ln 12aYes
Whistleblower policyPt VI · Ln 13Yes
Document retention policyPt VI · Ln 14Yes
CEO/top-official compensation independently reviewedPt VI · Ln 15aYes
Family or business relationships among officers/directorsPt VI · Ln 2No

Mission and programs

Provides emergency housing, education, and employment resources to help individuals and families escape poverty and achieve economic stability.

Provided by the organization

This section is blank until Multi-Service Center claims this page.

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Mission & Programs · Part III

Where the work happens

3 program services account for $20.7M of program spending, described in the organization's own filed words · FY2020.
01

Recognizing that stability is the cornerstone to overcoming many barriers, MSC offers an economic stability program providing resources for housing, education, and employment. Housing assistance includes permanent, transitional and emergency housing for individuals, families, veterans and seniors.

$7.7Mprogram expense
02

MSC'S energy assistance program helps individuals and families to keep their lights and heat on through liheap (low-income energy assistance program) and pse helps funding. It also provided energy conservation education and training.

$6.9Mprogram expense
03

The food bank provides supplemental food to residents of the federal way school district. People can visit the food bank once a week. Emergency bags and street bags are available to those who need them.

$6.0Mprogram expense

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Funders

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · received and paid
Grants received · FY2024
See all 19 funders →
Grants paid · 71 grants · $54.1M · 2019–2024
Unitemized GrantFY2024$6,456,022
Unitemized GrantFY2024$494,070
Pierce County ServicesFY2024$303,553
Area Agency on Aging & DisabilitiesFY2024$230,106
People for PeopleWA · FY2024$147,988
Olympic Area Agency on Aging LtcFY2024$125,331
Kitsap County Aging and LtcFY2024$81,683
Timber River ConnectionsWA · FY2024$79,762
Lewis County SeniorsWA · FY2024$16,183
Unitemized GrantFY2024$7,686
Unitemized GrantFY2023$4,259,463
Pierce County ServicesFY2023$784,743
Unitemized GrantFY2023$611,928
Area Agency on Aging & DisabilitiesFY2023$508,286
People for PeopleWA · FY2023$370,961
See all 71 grants →

Filing history

YearRevenueExpensesChangeFiling
FY2024 $23.6M$25.3M-6% 990 PDF
FY2023 $25.1M$24.9M+1% 990 PDF
FY2022 $24.7M$24.1M-4% 990 PDF
FY2021 Viewing $25.9M$25.2M+28% 990 PDF
FY2020 $20.1M$18.2M 990 PDF

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Schedules filed Part IV

III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash

Not shown yet: ratings, outcomes, and peer benchmarks. A Form 990 doesn’t report them.

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Sources

Every figure above is drawn from these filings
Form 990 e-file (XML) · FY2021IRS
Classification, formation year, addressIRS Business Master File
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