To prevent and reduce homelessness in central florida by equipping individuals and families to become self-sufficient through housing, outreach, prevention, and education.

501(c)(3) charity; gifts are tax-deductible.
89¢ of each $1 spent went to programs.
Run by 1,000 volunteers and 28 employees.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · People: Part I, lines 5–6

Before you give

FY2024 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
3 of 5
filings with a surplus
Average surplus $56K a year · 2% of revenue · last 5 filings
Worth a look: a surplus in 3 of the last 5 filings.
Pt I · Ln 19 · 5 filings
Spent on programs
89%
of spending
Looks good: 89% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$132K
to officers and key staff · 4% of spending
Looks good: pay to officers and key staff is 4% of spending; 15% or less.
Pt VII · Sec A
2 mo
of spending, in cash
Fine: 1.5 months of spending in cash; 1 to 3.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
6
named funders · $85K
Looks good: 6 funders name it on their filings; 3 or more.
Funders’ Sch. I, 990-PF
Liabilities
$610K
31% of total assets
Looks good: liabilities are 31% of assets; 50% or less.
Pt X · Ln 26
Independent board members
16
of 16 voting members
Looks good: 16 of 16 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$3.4M
+26% vs prior year
Spent
$3.5M
To programs
89%
Net assets
$1.3M
By yearFY2020–FY2024
Revenue
$3.4M
FY2024▲ +26%
Tap a bar for its year
Revenue by fiscal year
FY2020$1.8M
FY2021$2.1M
FY2022$2.5M
FY2023$2.7M
FY2024$3.4M
Expenses
$3.5M
FY2024▲ +22%
Tap a bar for its year
Expenses by fiscal year
FY2020$1.6M
FY2021$1.9M
FY2022$2.5M
FY2023$2.8M
FY2024$3.5M
Net assets
$1.3M
FY2024▼ -3%
Tap a bar for its year
Net assets by fiscal year
FY2020$1.4M
FY2021$1.5M
FY2022$1.5M
FY2023$1.4M
FY2024$1.3M

From the FY2024 Form 990 · figures checked against the IRS filing · see the original

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Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2024. IRS ruling in Oct 2007.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

89 cents of each dollar spent went to programs.

Program services 89% · $3.1M Management & general 8% · $266K Fundraising 4% · $128K

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

19 people listed on the 990; $132K paid to officers and key staff.

Part VII, Section A · reportable compensation
$94,058Pt VII · Sec A
$32,918Pt VII · Sec A
$5,244Pt VII · Sec A
Vice Chair/P
$0Pt VII · Sec A
Board Member
$0Pt VII · Sec A
Board Member
$0Pt VII · Sec A
Board Treasu
$0Pt VII · Sec A
Board Member
$0Pt VII · Sec A

Joan Faulkner’s $94K as CEO is at the 29th percentile of top reported officer pay among 3868 $1–10M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 6 named individuals · Part VII

NameFY2024FY2023FY2022FY2021FY2020
Joan Faulkner$94,058$92,297—$81,495$75,863
Catherine Melendez$32,918————
Julie Gardell—$23,165$28,696——
Cathy Melendez—$25,809———
Janis Williams——$10,753$17,144$18,123
Lourdas Thrash$5,244————

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

See Hope Helps INC executive salaries →

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Helps Central Floridians avoid and escape homelessness through housing, outreach, and education.

Questions for Hope Helps INC

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Provided by the organization

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3 programs · $3.1M · in their own filed words · FY2024
01

Resource center- at this time we accept walk-ins, referrals and assist individuals and families with the following: -basic needs (food, clothing) -case management -access to resources -financial assistance -educational programs -financial management -computer CENTER/ACCESS assistance in applying for medicaid and food stamps as well as…

$1.4Mprogram expense
02

The hope chest- hope's thrift STORE/BOUTIQUE is blessed with many quality donations, some new and gently used, all from our community and for sale to the general public. We accept clothing, shoes, sports gear, working electronics, music, movies, furniture, new bedding, jewelry, tools and lawn equipment, infant supplies, housewares and…

$1.4Mprogram expense
03

Food pantry the food pantry provides nonperishable food, produce, meat and fresh bread, 4-DAYS per week, all at no charge, and runs kids of hope,a summer and school breaks lunch program for the disadvantaged children of the community.

$273Kprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · received and paid
Grants received · FY2024
See all 6 funders →
Grants paid · 25 grants · $1.4M · 2020–2024
Unitemized GrantFY2024$167,138
Unitemized GrantFY2024$112,622
Unitemized GrantFY2024$39,421
Unitemized GrantFY2024$9,758
Unitemized GrantFY2024$2,806
Unitemized GrantFY2024$1,215
Unitemized GrantFY2023$133,569
Unitemized GrantFY2023$119,437
Unitemized GrantFY2023$27,200
Unitemized GrantFY2023$8,682
Unitemized GrantFY2023$2,609
Unitemized GrantFY2022$199,055
Unitemized GrantFY2022$121,410
Unitemized GrantFY2022$38,191
Unitemized GrantFY2022$16,180
Unitemized GrantFY2022$4,349
Unitemized GrantFY2022$185
Unitemized GrantFY2021$126,312
See all 25 grants →

By the numbers

The FY2024 990, line by line.

1The main four
Money inPt VIII
$3.4M
Ln 12
Gifts and grantsLn 1h$2.6M
Other incomeLn 4–11$803K
Investment incomeLn 3$3K
Money outPt IX
$3.5M
Ln 25
Programscol B$3.1M
Managementcol C$266K
Fundraisingcol D$128K
Owns and owesPt X
$1.3M
net assets · Ln 32
Cash and savingsLn 1–2$425K
Total assetsLn 16$1.9M
LiabilitiesLn 26$610K
PeoplePt VI, VII
19
listed · VII A
PaidVII A3
Voting boardVI 1a16
IndependentVI 1b16
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$2.6M
Noncash giftsLn 1g$2.0M
Investment incomeLn 3$3K
Other incomeLn 4–11$803K
Total revenueLn 12$3.4M
Assets in detailPt X, end of year
CashLn 1$425K
Cash and savings togetherLn 1–2$425K
InvestmentsLn 11–13$262K
Land, buildings, equipmentLn 10c$1.2M
Other assetsLn 15$13K
Total assetsLn 16$1.9M
LiabilitiesLn 26$610K
Net assetsLn 32$1.3M
OperationsPt I, VI
EmployeesI 528
VolunteersI 61,000
Fiscal year endsHeaderDecember
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY24End FY24
Cash and savingsLn 1–2$486K$425K
InvestmentsLn 11–13$259K$262K
Land, buildings, equipmentLn 10c$1.2M$1.2M
Total assetsLn 16$2.0M$1.9M
LiabilitiesLn 26$626K$610K
Net assetsLn 32$1.4M$1.3M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Grants to domestic individualsLn 2$333K$333K
Pay of current officers, directors and key staffLn 5$132K$91K$28K$13K
Other salaries and wagesLn 7$720K$497K$151K$72K
Other employee benefitsLn 9$26K$18K$5K$3K
Payroll taxesLn 10$89K$61K$19K$9K
Legal feesLn 11b$100$69$21$10
Accounting feesLn 11c$15K$10K$3K$1K
Other fees for servicesLn 11g$4K$3K$838$399
Advertising and promotionLn 12$6K$4K$1K$631
Office expensesLn 13$18K$13K$3K$2K
Information technologyLn 14$36K$25K$8K$4K
OccupancyLn 16$75K$51K$16K$7K
TravelLn 17$3K$2K$611$291
Conferences, conventions and meetingsLn 19$5K$4K$1K$530
InterestLn 20$22K$15K$5K$2K
Depreciation, depletion and amortizationLn 22$32K$22K$7K$3K
InsuranceLn 23$22K$15K$5K$2K
Other expenses (24a–d)Ln 24$1.9M$1.9M$12K$6K
All other expensesLn 24e$15K$10K$3K$1K
Total functional expensesLn 25$3.5M$3.1M$266K$128K

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2024 Latest Viewing $3.4M$3.5M−$44K$1.3M 990 PDF
FY2023 $2.7M$2.8M−$120K$1.4M 990 PDF
FY2022 $2.5M$2.5M$3K$1.5M 990 PDF
FY2021 $2.1M$1.9M$263K$1.5M 990 PDF
FY2020 $1.8M$1.6M$179K$1.4M 990 PDF

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Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support M · Noncash O · Explanations
See the full FY2024 990 (6 parts)
Part I · Summary $3,414,102 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $2,011,663$2,607,979
I-9 Program service revenue$0
I-10 Investment incomePrior year $3,111$3,149
I-11 Other revenuePrior year $696,092$802,974
I-12 Total revenuePrior year $2,710,866$3,414,102
I-13 Grants and similar amounts paidPrior year $1,603,786$332,960
I-14 Benefits paid to members$0
I-15 Salaries and benefitsPrior year $937,355$967,563
I-16a Professional fundraising fees$0
I-17 Other expensesPrior year $289,692$2,157,438
I-18 Total expensesPrior year $2,830,833$3,457,961
I-19 Revenue less expensesPrior year −$119,967−$43,859
Part VI · Governance 16 of 16 board members independent, no flags
VI-1a Voting members of the governing body16
VI-1b Independent voting members16
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $3,414,102 across 7 lines filed
Lines not itemized here account for $760,350 of total revenue; see the IRS return.
VIII-1f All other contributions, gifts and grants$2,607,979
VIII-1g Noncash contributions (included above)$1,960,152
VIII-1h Total contributions, gifts and grants$2,607,979
VIII-3 Investment incomeExcluded from tax $3,149$3,149
VIII-8 Net income from fundraising events$40,481
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Related to mission $2,143$2,143
VIII-12 Total revenueRelated to mission $762,493 · Excluded from tax $3,149$3,414,102
Part IX · Statement of functional expenses $3,457,961 across 19 lines filed
IX-2 Grants to domestic individualsPrograms $332,960$332,960
IX-5 Pay of current officers, directors and key staffPrograms $91,231 · Management $27,766 · Fundraising $13,222$132,219
IX-7 Other salaries and wagesPrograms $497,009 · Management $151,264 · Fundraising $72,030$720,303
IX-9 Other employee benefitsPrograms $18,057 · Management $5,496 · Fundraising $2,617$26,170
IX-10 Payroll taxesPrograms $61,321 · Management $18,663 · Fundraising $8,887$88,871
IX-11b Legal feesPrograms $69 · Management $21 · Fundraising $10$100
IX-11c Accounting feesPrograms $10,103 · Management $3,075 · Fundraising $1,464$14,642
IX-11g Other fees for servicesPrograms $2,754 · Management $838 · Fundraising $399$3,991
IX-12 Advertising and promotionPrograms $4,357 · Management $1,326 · Fundraising $631$6,314
IX-13 Office expensesPrograms $13,235 · Management $2,524 · Fundraising $1,918$17,677
IX-14 Information technologyPrograms $24,679 · Management $7,512 · Fundraising $3,578$35,769
IX-16 OccupancyPrograms $51,468 · Management $15,664 · Fundraising $7,458$74,590
IX-17 TravelPrograms $2,008 · Management $611 · Fundraising $291$2,910
IX-19 Conferences, conventions and meetingsPrograms $3,658 · Management $1,114 · Fundraising $530$5,302
IX-20 InterestPrograms $15,017 · Management $4,570 · Fundraising $2,177$21,764
IX-22 Depreciation, depletion and amortizationPrograms $21,813 · Management $6,638 · Fundraising $3,161$31,612
IX-23 InsurancePrograms $15,314 · Management $4,661 · Fundraising $2,219$22,194
IX-24 Other expenses (24a–d)Programs $1,888,899 · Management $11,581 · Fundraising $5,515$1,905,995
IX-24e All other expensesPrograms $10,059 · Management $3,061 · Fundraising $1,458$14,578
IX-25 Total functional expensesPrograms $3,064,011 · Management $266,385 · Fundraising $127,565$3,457,961
Part X · Balance sheet $1,949,321 assets, 13 lines filed
X-1 Cash, non-interest-bearingStart of year $486,186$425,434
X-3 Pledges and grants receivableStart of year $6,959$3,376
X-10c Land, buildings and equipment, netStart of year $1,239,858$1,245,855
X-11 Publicly traded securitiesStart of year $258,690$261,813
X-15 Other assetsStart of year $17,787$12,843
X-16 Total assetsStart of year $2,009,480$1,949,321
X-17 Accounts payable and accrued expensesStart of year $71,349$88,267
X-19 Deferred revenueStart of year $89,822$88,424
X-26 Total liabilitiesStart of year $626,044$609,744
X-27 Net assets without donor restrictionsStart of year $1,376,477$1,336,201
X-28 Net assets with donor restrictionsStart of year $6,959$3,376
X-32 Total net assets or fund balancesStart of year $1,383,436$1,339,577
X-33 Total liabilities and net assetsStart of year $2,009,480$1,949,321
Part XI · Reconciliation of net assets $1,339,577 net assets at year end
XI-1 Total revenue$3,414,102
XI-2 Total expenses$3,457,961
XI-3 Revenue less expenses−$43,859
XI-4 Net assets at start of year$1,383,436
XI-10 Net assets at end of year$1,339,577

Form 990 e-file (XML) FY2024 from the IRS · Classification, formation year and address from the IRS Business Master File

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