Central Boston Elder Services INC FY2020 filing

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To provide home care Services, referrals and advocacy to the elderly population located in the Boston area.

501(c)(3) charity; gifts are tax-deductible.
93¢ of each $1 spent went to programs.
$1.2M paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2020 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
5 of 6
filings with a surplus
Average surplus $984K a year · 1% of revenue · last 6 filings
Fine: a surplus in 5 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
93%
of spending
Looks good: 93% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$1.2M
to officers and key staff · 2% of spending
Looks good: pay to officers and key staff is 2% of spending; 15% or less.
Pt VII · Sec A
2 mo
of spending, in cash
Fine: 1.9 months of spending in cash; 1 to 3.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
1
named funder · $10K
Fine: 1 funder names it on their filings; under 3.
Funders’ Sch. I, 990-PF
Liabilities
$13.2M
40% of total assets
Looks good: liabilities are 40% of assets; 50% or less.
Pt X · Ln 26
Independent board members
15
of 15 voting members
Looks good: 15 of 15 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$68.8M
Spent
$68.6M
To programs
93%
Net assets
$20.2M
By yearFY2020–FY2025
Revenue
$68.8M
FY2020
Tap a bar for its year
Revenue by fiscal year
FY2020$68.8M
FY2021$71.4M
FY2022$78.6M
FY2023$86.9M
FY2024$100.2M
FY2025$105.7M
Expenses
$68.6M
FY2020
Tap a bar for its year
Expenses by fiscal year
FY2020$68.6M
FY2021$67.4M
FY2022$77.5M
FY2023$86.7M
FY2024$99.9M
FY2025$105.7M
Net assets
$20.2M
FY2020
Tap a bar for its year
Net assets by fiscal year
FY2020$20.2M
FY2021$24.3M
FY2022$24.9M
FY2023$25.0M
FY2024$25.5M
FY2025$25.6M

From the FY2020 Form 990 (year ending June 2020) · figures checked against the IRS filing · see the original

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You’re viewing the FY2020 filing — not the latest on file. See the latest (FY2025) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Dec 1974.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

93 cents of each dollar spent went to programs.

Program services 93% · $64.0M Management & general 7% · $4.6M

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

23 people listed on the 990; $1.2M paid to officers and key staff.

Part VII, Section A · reportable compensation · most recent filed roster (FY2019); the FY2020 filing did not itemize Part VII
Executive Director
$251,133Pt VII · Sec A
Chief Executive Officer
$185,907Pt VII · Sec A
Chief Financial Officer
$166,504Pt VII · Sec A
Chief HR Director
$142,884Pt VII · Sec A
Director of Ltss
$136,075Pt VII · Sec A
Director of Clinical Services
$124,535Pt VII · Sec A
Director of Projects and Quality
$115,447Pt VII · Sec A
Director of Program and Professional Development
$106,096Pt VII · Sec A

Sylvia Exantus’s $263K as Executive Director is at the 19th percentile of top reported officer pay among 249 $100M+ human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Sylvia Exantus$262,626$279,712$226,530$183,246$165,336$166,504
Michael Vance———$270,196$229,988$185,907
Catherine Hardaway—————$251,133
Doreen Lindsay$165,968$154,668$151,259$150,871$146,084$142,884
Fernando Joves$163,711$144,940$26,856———
Mila Latino$150,464$153,677$137,747$143,727$130,812$136,075
Mark Pashoian$135,399$128,096$140,196———
Jean Simone Lopez——$133,218$129,456$119,123$124,535

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

See Central Boston Elder Services INC executive salaries →

Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Offers home care, referrals, and advocacy for Boston's elderly.

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3 programs · $54.9M · in their own filed words · FY2019
01

Senior Care Options

Provides case management services and purchased services to sco clients on a fee for service basis or on a unit basis.

$27.3Mprogram expense
02

Community Choices

Provides services to medicaid eligible elders for the purpose of preventing nursing home placements.

$23.0Mprogram expense
03

State Home Care Grant

Provides home, chore and personal care to eligible elderly clients in the boston area.

$4.6Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · funders on record
Grants received · FY2025
Total grants receivedfrom 1 funder$10K

By the numbers

The FY2020 990, line by line.

1The main four
Money inPt VIII
$68.8M
Ln 12
Fees for servicesLn 2g$68.5M
Investment incomeLn 3$133K
Gifts and grantsLn 1h$98K
Money outPt IX
$68.6M
Ln 25
Programscol B$64.0M
Managementcol C$4.6M
Owns and owesPt X
$20.2M
net assets · Ln 32
Cash and savingsLn 1–2$10.6M
Total assetsLn 16$33.5M
LiabilitiesLn 26$13.2M
PeoplePt VI, VII
23
listed · VII A
PaidVII A8
Voting boardVI 1a15
IndependentVI 1b15
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$98K
Fees for servicesLn 2g$68.5M
Investment incomeLn 3$133K
Other incomeLn 4–11$96K
Total revenueLn 12$68.8M
Assets in detailPt X, end of year
CashLn 1$10.6M
Cash and savings togetherLn 1–2$10.6M
InvestmentsLn 11–13$2.0M
Land, buildings, equipmentLn 10c$7.0M
Other assetsLn 15$698K
Total assetsLn 16$33.5M
LiabilitiesLn 26$13.2M
Net assetsLn 32$20.2M
OperationsPt I, VI
EmployeesI 5218
VolunteersI 634
Fiscal year endsHeaderJune
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3More from this return
EndowmentSch D · Pt V
LineFY20FY19FY18FY17FY16
End of yearLn 1g$115K$104K$83K$82K$72K
Given inLn 1b$10K$20K$10K
4Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY20End FY20
Cash and savingsLn 1–2$7.9M$10.6M
InvestmentsLn 11–13$1.9M$2.0M
Land, buildings, equipmentLn 10c$7.1M$7.0M
Total assetsLn 16$30.6M$33.5M
LiabilitiesLn 26$10.6M$13.2M
Net assetsLn 32$20.0M$20.2M
5Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Grants to domestic individualsLn 2$51.2M$51.2M
Pay of current officers, directors and key staffLn 5$359K$359K
Pay of disqualified personsLn 6$10.6M$8.1M$2.5M
Pension plan contributionsLn 8$419K$310K$108K
Other employee benefitsLn 9$2.3M$1.7M$597K
Payroll taxesLn 10$827K$612K$214K
Legal feesLn 11b$96K$96K
Accounting feesLn 11c$50K$50K
OccupancyLn 16$627K$487K$140K
TravelLn 17$87K$76K$11K
Depreciation, depletion and amortizationLn 22$253K$194K$59K
Other expenses (24a–d)Ln 24$1.7M$1.2M$503K
All other expensesLn 24e$10K$9K$921
Total functional expensesLn 25$68.6M$64.0M$4.6M$0

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 LatestFiled with the IRS May 13, 2026 $105.7M$105.7M−$37K$25.6M 990 PDF
FY2024Filed with the IRS May 13, 2025 $100.2M$99.9M$333K$25.5M 990 PDF
FY2023Filed with the IRS Apr 5, 2024 $86.9M$86.7M$207K$25.0M 990 PDF
FY2022Filed with the IRS May 11, 2023 $78.6M$77.5M$1.1M$24.9M 990 PDF
FY2021Filed with the IRS May 13, 2022 $71.4M$67.4M$4.0M$24.3M 990 PDF
FY2020 ViewingFiled with the IRS Apr 28, 2021 $68.8M$68.6M$247K$20.2M 990 PDF

Schedules filed Part IV

III · Programs R · Related orgs G · Fundraising L · Interested persons I · Grants A · Public support J · Pay O · Explanations
See the full FY2020 990 (6 parts)
Part I · Summary $68,813,916 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $80,678$97,591
I-9 Program service revenuePrior year $67,194,051$68,487,305
I-10 Investment incomePrior year $75,253$133,445
I-11 Other revenuePrior year $92,651$95,575
I-12 Total revenuePrior year $67,442,633$68,813,916
I-13 Grants and similar amounts paidPrior year $49,816,719$51,187,909
I-14 Benefits paid to membersPrior year $0$0
I-15 Salaries and benefitsPrior year $14,507,259$14,538,937
I-16a Professional fundraising feesPrior year $0$0
I-17 Other expensesPrior year $3,226,593$2,840,167
I-18 Total expensesPrior year $67,550,571$68,567,013
I-19 Revenue less expensesPrior year −$107,938$246,903
Part VI · Governance 15 of 15 board members independent, no flags
VI-1a Voting members of the governing body15
VI-1b Independent voting members15
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $68,813,916 across 6 lines filed
VIII-1f All other contributions, gifts and grants$97,591
VIII-1h Total contributions, gifts and grants$97,591
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $68,487,305$68,487,305
VIII-3 Investment incomeExcluded from tax $133,445$133,445
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Related to mission $95,575$95,575
VIII-12 Total revenueRelated to mission $68,582,880 · Unrelated business $0 · Excluded from tax $133,445$68,813,916
Part IX · Statement of functional expenses $68,567,013 across 13 lines filed
IX-2 Grants to domestic individualsPrograms $51,187,909$51,187,909
IX-5 Pay of current officers, directors and key staffManagement $358,521$358,521
IX-6 Pay of disqualified personsPrograms $8,120,476 · Management $2,509,153$10,629,629
IX-8 Pension plan contributionsPrograms $310,283 · Management $108,469$418,752
IX-9 Other employee benefitsPrograms $1,708,698 · Management $596,750$2,305,448
IX-10 Payroll taxesPrograms $612,097 · Management $214,490$826,587
IX-11b Legal feesPrograms $95,925$95,925
IX-11c Accounting feesManagement $50,000$50,000
IX-16 OccupancyPrograms $486,931 · Management $140,084$627,015
IX-17 TravelPrograms $76,232 · Management $10,816$87,048
IX-22 Depreciation, depletion and amortizationPrograms $193,701 · Management $59,221$252,922
IX-24 Other expenses (24a–d)Programs $1,214,658 · Management $502,910$1,717,568
IX-24e All other expensesPrograms $8,768 · Management $921$9,689
IX-25 Total functional expensesPrograms $64,015,678 · Management $4,551,335 · Fundraising $0$68,567,013
Part X · Balance sheet $33,450,927 assets, 16 lines filed
Asset lines not itemized here account for $1,956,165; see the IRS return.
X-1 Cash, non-interest-bearingStart of year $7,941,550$10,630,801
X-4 Accounts receivableStart of year $11,059,623$11,119,691
X-9 Prepaid expenses and deferred chargesStart of year $64,688$91,842
X-10c Land, buildings and equipment, netStart of year $7,111,218$6,979,407
X-11 Publicly traded securitiesStart of year $1,738,830$1,829,768
X-13 Program-related investmentsStart of year $145,000$145,000
X-15 Other assetsStart of year $577,744$698,253
X-16 Total assetsStart of year $30,594,818$33,450,927
X-17 Accounts payable and accrued expensesStart of year $10,141,961$10,077,122
X-24 Unsecured notes and loans payable$2,567,300
X-25 Other liabilitiesStart of year $474,010$583,141
X-26 Total liabilitiesStart of year $10,615,971$13,227,563
X-27 Net assets without donor restrictionsStart of year $19,875,113$20,108,252
X-28 Net assets with donor restrictionsStart of year $103,734$115,112
X-32 Total net assets or fund balancesStart of year $19,978,847$20,223,364
X-33 Total liabilities and net assetsStart of year $30,594,818$33,450,927
Part XI · Reconciliation of net assets $20,223,364 net assets at year end
XI-1 Total revenue$68,813,916
XI-2 Total expenses$68,567,013
XI-3 Revenue less expenses$246,903
XI-4 Net assets at start of year$19,978,847
XI-9 Other changes in net assets−$2,386
XI-10 Net assets at end of year$20,223,364

Form 990 e-file (XML) FY2020 from the IRS · Classification, formation year and address from the IRS Business Master File

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