Is it real?
Yes. Never revoked by the IRS. Latest filing on record: FY2024. IRS ruling in Aug 1972.
IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File
Where the money goes
90 cents of each dollar spent went to programs.
Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.
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Who runs it and what they're paid
24 people listed on the 990; $1.4M paid to officers and key staff.
James Goodwin’s $399K as President and CEO is at the 49th percentile of top reported officer pay among 249 $100M+ human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.
Compensation history total reportable pay by year · 8 named individuals · Part VII
| Name | FY2024 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 |
|---|---|---|---|---|---|---|
| James Goodwin | $399,314 | $380,217 | $379,800 | $376,377 | $349,749 | $321,456 |
| Ryan Alvarez | $352,721 | — | — | — | — | — |
| Ryan Alvares | — | $331,698 | $323,518 | $328,460 | $308,395 | $157,445 |
| Amale Neary | $275,927 | $229,287 | $224,246 | $226,418 | $213,437 | $205,043 |
| Tracey Decker | $264,790 | — | — | — | — | — |
| John Roberson | $241,222 | — | — | — | — | — |
| Jennifer O'Brien | — | $227,327 | $219,150 | $216,505 | — | — |
| Jenna Jolly | $222,519 | — | — | — | — | — |
Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.
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Questions the 990 asks
The form asks each of these directly. These are the filed answers.
- Family or business ties among officersPt VI · Ln 2No
- Top official's pay set by an independent reviewPt VI · Ln 15aYes
Programs and updates
Supports people with disabilities and those in need through housing, outreach, and various social and educational programs.
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Mental HEALTH/ADDICTION services provides behavioral health clinical services, group residences, day programs, residential support and outreach services to adults and adolescents afflicted with mental illness AND/OR dealing with addictions.
Homelessness prevention programs provide temporary residences and supportive services directed to return families to permanent housing. These programs served 1,700 persons in fiscal year 2020.
Children and families services include foster care placements, group residential programs, youth mentoring, and early intervention services to children from birth to three years, who are at risk of developmental delays. These programs served 2,091 persons in fiscal year 2020, primarily in the pioneer valley and western massachusetts.
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Funders
Who pays for it.
From grant filings on record. Receipts are incomplete: individual donors are never listed.
Grants
By the numbers
The FY2020 990, line by line.
Download 990
| Line | Start FY20 | End FY20 |
|---|---|---|
| Cash and savingsLn 1–2 | $1.5M | $4.7M |
| InvestmentsLn 11–13 | $16.4M | $21.4M |
| Land, buildings, equipmentLn 10c | $17.8M | $21.0M |
| Total assetsLn 16 | $48.4M | $61.7M |
| LiabilitiesLn 26 | $15.5M | $21.8M |
| Net assetsLn 32 | $32.9M | $39.9M |
| Line | Total | Programs | Management | Fundraising |
|---|---|---|---|---|
| Pay of current officers, directors and key staffLn 5 | $573K | $573K | ||
| Other salaries and wagesLn 7 | $60.9M | $56.0M | $4.9M | $116K |
| Pension plan contributionsLn 8 | $1.0M | $1.0M | $16K | |
| Other employee benefitsLn 9 | $6.9M | $6.2M | $780K | $13K |
| Payroll taxesLn 10 | $6.6M | $6.1M | $494K | $10K |
| Legal feesLn 11b | $350K | $350K | ||
| Accounting feesLn 11c | $188K | $188K | ||
| Investment management feesLn 11f | $52K | $52K | ||
| Other fees for servicesLn 11g | $330K | $6K | $324K | |
| OccupancyLn 16 | $9.5M | $9.1M | $467K | $3K |
| TravelLn 17 | $701K | $684K | $17K | |
| InterestLn 20 | $3K | $3K | ||
| Depreciation, depletion and amortizationLn 22 | $1.4M | $1.2M | $267K | $1K |
| InsuranceLn 23 | $339K | $278K | $61K | |
| Other expenses (24a–d)Ln 24 | $18.2M | $16.0M | $2.2M | $13K |
| All other expensesLn 24e | $2.9M | $2.6M | $315K | |
| Total functional expensesLn 25 | $110.1M | $99.0M | $10.9M | $157K |
Filing history
| Year | Money in | Money out | In minus out | Net assets | Download |
|---|---|---|---|---|---|
| FY2024 | $164.2M | $157.9M | $6.3M | $67.9M | 990 PDF |
| FY2023 | $142.1M | $137.8M | $4.4M | $58.9M | 990 PDF |
| FY2022 | $125.1M | $121.5M | $3.6M | $52.3M | 990 PDF |
| FY2021 | $126.1M | $114.0M | $12.1M | $53.2M | 990 PDF |
| FY2020 Viewing | $116.6M | $110.1M | $6.4M | $39.9M | 990 PDF |
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Schedules filed Part IV
See the full FY2020 990 (4 parts)
Part VIII · Statement of revenue $116,586,845 across 12 lines filed
Part IX · Statement of functional expenses $110,142,849 across 16 lines filed
Part X · Balance sheet $61,693,255 assets, 17 lines filed
Part XI · Reconciliation of net assets $39,901,420 net assets at year end
Form 990 e-file (XML) FY2020 from the IRS · Classification, formation year and address from the IRS Business Master File
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