Vna at Hcs INC

Tax-deductible

Keene, NH501(c)(3)Since 1981Health CareEIN 02-0360640

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To provide services which enable people to function throughout life at their optimal level of health, well-being, and independence according to their personal beliefs and choices.

501(c)(3) charity; gifts are tax-deductible.
84¢ of each $1 spent went to programs.
Run by 67 volunteers and 278 employees.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · People: Part I, lines 5–6

Before you give

FY2025 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
2 of 6
filings with a surplus
Average deficit $160K a year · under 1% of revenue · last 6 filings
Concern: a surplus in 2 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
84%
of spending
Looks good: 84% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$674K
to officers and key staff · 4% of spending
Top officer’s pay lower than 89% of similar orgs
Looks good: pay to officers and key staff is 4% of spending; 15% or less.
Pt VII · Sec A
Cash reserves
1 mo
of spending, in cash
Fine: 1.0 months of spending in cash; 1 to 3.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
1
named funder · $20K
Fine: 1 funder names it on their filings; under 3.
Funders’ Sch. I, 990-PF
Liabilities
$3.3M
38% of total assets
Looks good: liabilities are 38% of assets; 50% or less.
Pt X · Ln 26
Independent board members
12
of 13 voting members
Looks good: 12 of 13 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$19.7M
+6% vs prior year
Spent
$18.2M
To programs
84%
Net assets
$5.5M
By yearFY2020–FY2025
Revenue
$19.7M
FY2025▲ +6%
Revenue by fiscal year
FY2020$14.8M
FY2021$18.1M
FY2022$16.3M
FY2023$18.5M
FY2024$18.6M
FY2025$19.7M
Expenses
$18.2M
FY2025▼ -9%
Expenses by fiscal year
FY2020$16.2M
FY2021$15.9M
FY2022$17.5M
FY2023$19.1M
FY2024$20.0M
FY2025$18.2M
Net assets
$5.5M
FY2025▲ +38%
Net assets by fiscal year
FY2020$5.0M
FY2021$7.3M
FY2022$6.0M
FY2023$5.4M
FY2024$4.0M
FY2025$5.5M

From the FY2025 Form 990 (year ending June 2025) · figures checked against the IRS filing · see the original

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Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Sep 1982.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

84 cents of each dollar spent went to programs.

Program services 84% · $15.2M Management & general 16% · $2.9M

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

20 people listed on the 990; $674K paid to officers and key staff.

Part VII, Section A · reportable compensation · most recent filed roster (FY2024); the FY2025 filing did not itemize Part VII
Hospice RN
$161,319Pt VII · Sec A
Director of Operations
$157,941Pt VII · Sec A
$138,714Pt VII · Sec A
Rehab Leader/Pt
$110,160Pt VII · Sec A
Associate Director of Hospice
$105,508Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A

Lana Hancock’s $161K as Hospice RN is at the 11th percentile of top reported officer pay among 2901 $10–100M health care nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 8 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Maura McQueeney—————$178,575
Lana Hancock$161,319—————
Laura Brow$157,941$154,884$140,164$124,669$121,150$108,761
Lana Moore—$156,174$156,514———
Christopher Persson—$152,482$116,272———
Roberta Heinonen$138,714$135,256————
Michelle August————$136,492—
Christine White$110,160$113,558$116,189$102,910$112,843—

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Empowers individuals to live their healthiest, most independent lives, respecting personal beliefs.

Provided by the organization

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3 program services account for $15.2M of program spending, described in the organization's own filed words · FY2024.
01

Homecare Service

Objective is to help residents of southwestern New Hampshire to recover at home after a hospitalization or rehabilitation stay in a facility. Skilled care provided by nurses, rehabilitation therapists are available to residents of all ages with the goal of comfort, care and support at home.

$6.6Mprogram expense
02

Hospice Care

Is offered to those who would like to remain in the comfort and dignity of their own home at the end of life. A care team of nurses, social workers, chaplain and volunteers provide comfort measures to the patient and support for their family members. Bereavement support is also offered to families and to the community at no charge.

$6.1Mprogram expense
03

Community Service

Conduct events such as Meals on Wheels, adult day care, and door to door transportation. Provide additional help for those who need short- or long-term supportive services to remain safely at home.

$2.5Mprogram expense

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Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · received and paid
Grants received · FY2025
Total grants receivedfrom 1 funder$20K
Grants paid · 2 grants · $23K · 2020–2022
Unitemized GrantFY2022$13,913
Unitemized GrantFY2020$8,913

By the numbers

The FY2025 990, line by line.

1The main four
Money inPt VIII
$19.7M
Ln 12
Fees for servicesLn 2g$16.8M
Gifts and grantsLn 1h$2.9M
Investment incomeLn 3$11K
Money outPt IX
$18.2M
Ln 25
Programscol B$15.2M
Managementcol C$2.9M
Owns and owesPt X
$5.5M
net assets · Ln 32
Cash and savingsLn 1–2$1.5M
Total assetsLn 16$8.9M
LiabilitiesLn 26$3.3M
PeoplePt VI, VII
20
listed · VII A
PaidVII A5
Voting boardVI 1a13
IndependentVI 1b12
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$2.9M
Government grantsLn 1e$2.3M
Noncash giftsLn 1g$300
Fundraising eventsLn 1c$33K
Fees for servicesLn 2g$16.8M
Investment incomeLn 3$11K
Other incomeLn 4–11$5K
Gains on assetsLn 7$602
Total revenueLn 12$19.7M
Assets in detailPt X, end of year
CashLn 1$308
SavingsLn 2$1.5M
Cash and savings togetherLn 1–2$1.5M
InvestmentsLn 11–13$302K
Land, buildings, equipmentLn 10c$137K
Other assetsLn 15$3.6M
Total assetsLn 16$8.9M
LiabilitiesLn 26$3.3M
Net assetsLn 32$5.5M
OperationsPt I, VI
EmployeesI 5278
VolunteersI 667
Fiscal year endsHeaderJune
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY25End FY25
Cash and savingsLn 1–2$56$1.5M
InvestmentsLn 11–13$125K$302K
Land, buildings, equipmentLn 10c$169K$137K
Total assetsLn 16$7.4M$8.9M
LiabilitiesLn 26$3.3M$3.3M
Net assetsLn 32$4.0M$5.5M
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Other salaries and wagesLn 7$8.6M$7.5M$1.1M
Pension plan contributionsLn 8$154K$134K$20K
Other employee benefitsLn 9$1.2M$1.1M$159K
Payroll taxesLn 10$636K$553K$83K
Management feesLn 11a$4.0M$3.4M$517K
Investment management feesLn 11f$200$200
Other fees for servicesLn 11g$1.4M$578K$834K
Advertising and promotionLn 12$23K$20K$3K
Office expensesLn 13$282K$245K$37K
Information technologyLn 14$366K$318K$48K
OccupancyLn 16$48K$41K$6K
TravelLn 17$392K$341K$51K
Depreciation, depletion and amortizationLn 22$32K$28K$4K
InsuranceLn 23$19K$17K$3K
Other expenses (24a–d)Ln 24$985K$931K$55K
Total functional expensesLn 25$18.2M$15.2M$2.9M$0

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest Viewing $19.7M$18.2M$1.5M$5.5M 990 PDF
FY2024 $18.6M$20.0M−$1.4M$4.0M 990 PDF
FY2023 $18.5M$19.1M−$569K$5.4M 990 PDF
FY2022 $16.3M$17.5M−$1.2M$6.0M 990 PDF
FY2021 $18.1M$15.9M$2.2M$7.3M 990 PDF
FY2020 $14.8M$16.2M−$1.5M$5.0M 990 PDF

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Schedules filed Part IV

III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash
See the full FY2025 990 (4 parts)
Part VIII · Statement of revenue $19,670,956 across 10 lines filed
Lines not itemized here account for $19,576 of total revenue; see the IRS return.
VIII-1c Fundraising events$33,074
VIII-1e Government grants$2,264,748
VIII-1f All other contributions, gifts and grants$556,837
VIII-1g Noncash contributions (included above)$300
VIII-1h Total contributions, gifts and grants$2,854,659
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $16,799,689$16,799,689
VIII-3 Investment incomeExcluded from tax $10,825$10,825
VIII-7 Net gain or loss on sales of assetsExcluded from tax $602$602
VIII-8 Net income from fundraising eventsExcluded from tax −$14,395−$14,395
VIII-12 Total revenueRelated to mission $16,799,689 · Unrelated business $0 · Excluded from tax $16,608$19,670,956
Part IX · Statement of functional expenses $18,157,796 across 15 lines filed
IX-7 Other salaries and wagesPrograms $7,499,623 · Management $1,124,598$8,624,221
IX-8 Pension plan contributionsPrograms $134,038 · Management $20,099$154,137
IX-9 Other employee benefitsPrograms $1,058,541 · Management $158,732$1,217,273
IX-10 Payroll taxesPrograms $553,244 · Management $82,961$636,205
IX-11a Management feesPrograms $3,448,855 · Management $517,170$3,966,025
IX-11f Investment management feesManagement $200$200
IX-11g Other fees for servicesPrograms $577,564 · Management $834,493$1,412,057
IX-12 Advertising and promotionPrograms $19,875 · Management $2,980$22,855
IX-13 Office expensesPrograms $245,318 · Management $36,786$282,104
IX-14 Information technologyPrograms $317,887 · Management $47,669$365,556
IX-16 OccupancyPrograms $41,405 · Management $6,209$47,614
IX-17 TravelPrograms $341,295 · Management $51,179$392,474
IX-22 Depreciation, depletion and amortizationPrograms $28,012 · Management $4,201$32,213
IX-23 InsurancePrograms $16,858 · Management $2,528$19,386
IX-24 Other expenses (24a–d)Programs $930,641 · Management $54,835$985,476
IX-25 Total functional expensesPrograms $15,213,156 · Management $2,944,640 · Fundraising $0$18,157,796
Part X · Balance sheet $8,871,347 assets, 14 lines filed
X-1 Cash, non-interest-bearing$308
X-2 Savings and temporary cash investmentsStart of year $56$1,522,586
X-4 Accounts receivableStart of year $1,443,488$3,297,332
X-10c Land, buildings and equipment, netStart of year $169,160$136,947
X-11 Publicly traded securitiesStart of year $125,214$302,470
X-15 Other assetsStart of year $5,631,191$3,611,704
X-16 Total assetsStart of year $7,369,109$8,871,347
X-17 Accounts payable and accrued expensesStart of year $3,273,132$3,248,432
X-19 Deferred revenueStart of year $76,865$87,927
X-26 Total liabilitiesStart of year $3,349,997$3,336,359
X-27 Net assets without donor restrictionsStart of year $3,862,264$5,160,731
X-28 Net assets with donor restrictionsStart of year $156,848$374,257
X-32 Total net assets or fund balancesStart of year $4,019,112$5,534,988
X-33 Total liabilities and net assetsStart of year $7,369,109$8,871,347
Part XI · Reconciliation of net assets $5,534,988 net assets at year end
XI-1 Total revenue$19,670,956
XI-2 Total expenses$18,157,796
XI-3 Revenue less expenses$1,513,160
XI-4 Net assets at start of year$4,019,112
XI-5 Net unrealized gains (losses) on investments$2,716
XI-9 Other changes in net assets$0
XI-10 Net assets at end of year$5,534,988

Form 990 e-file (XML) FY2025 from the IRS · Classification, formation year and address from the IRS Business Master File

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