Maine Long Term Care Ombudsman Program FY2021 filing

Tax-deductible

Augusta, ME501(c)(3)Human ServicesEIN 01-0499084Revenue $1.3M in FY2021

On file with the IRSmaineombudsman.org61 Winthrop St, 04330-5502 · Augusta, METax-exempt since Oct 1995Publicly supported charity — 170(b)(1)(A)(vi)

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The Maine Long-Term Care Ombudsman program's mission is to ensure consumers will be empowered to protect their rights, to assure that the Care they receive is of the highest quality and to advocate on their behalf as well as seek system reform.

501(c)(3) charity; gifts are tax-deductible.
85¢ of each $1 spent went to programs.
$190K paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2021 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
3 of 6
filings with a surplus
Average deficit $479 a year · under 1% of revenue · last 6 filings
Worth a look: a surplus in 3 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
85%
of spending
Looks good: 85% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$190K
to officers and key staff · 15% of spending
Looks good: pay to officers and key staff is 15% of spending; 15% or less.
Pt VII · Sec A
Cash reserves
<1 mo
of spending, in cash
Worth a look: 0.6 months of spending in cash; under 1.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
1
named funder · $1K
Fine: 1 funder names it on their filings; under 3.
Funders’ Sch. I, 990-PF
Liabilities
$452K
84% of total assets
Concern: liabilities are 84% of assets; over 80%.
Pt X · Ln 26
Independent board members
10
of 10 voting members
Looks good: 10 of 10 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$1.3M
+1% vs prior year
Spent
$1.3M
To programs
85%
Net assets
$86K
By yearFY2020–FY2025
Revenue
$1.3M
FY2021▲ +1%
Tap a bar for its year
Revenue by fiscal year
FY2020$1.2M
FY2021$1.3M
FY2022$1.5M
FY2023$1.8M
FY2024$1.9M
FY2025$1.8M
Expenses
$1.3M
FY2021▲ +1%
Tap a bar for its year
Expenses by fiscal year
FY2020$1.2M
FY2021$1.3M
FY2022$1.5M
FY2023$1.8M
FY2024$1.9M
FY2025$1.8M
Net assets
$86K
FY2021▲ +1%
Tap a bar for its year
Net assets by fiscal year
FY2020$85K
FY2021$86K
FY2022$89K
FY2023$85K
FY2024$82K
FY2025$79K

From the FY2021 Form 990 (year ending September 2021) · figures checked against the IRS filing · see the original

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You’re viewing the FY2021 filing — not the latest on file. See the latest (FY2025) →

Is it real?

Yes. Never revoked by the IRS. Latest filing on record: FY2025. IRS ruling in Oct 1995.

IRS Pub. 78 · IRS Auto-Revocation List · IRS Business Master File

Where the money goes

85 cents of each dollar spent went to programs.

Program services 85% · $1.1M Management & general 14% · $176K Fundraising 1% · $9K

Form 990 Part IX, line 25, columns B–D. Every line is in By the numbers.

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Who runs it and what they're paid

12 people listed on the 990; $190K paid to officers and key staff.

Part VII, Section A · reportable compensation · most recent filed roster (FY2020); the FY2021 filing did not itemize Part VII
Executive Di
$124,070Pt VII · Sec A
Finance Mana
$66,236Pt VII · Sec A
Vice Preside
$0Pt VII · Sec A
$0Pt VII · Sec A
Director
$0Pt VII · Sec A
Director
$0Pt VII · Sec A
$0Pt VII · Sec A
President
$0Pt VII · Sec A

Brenda Gallant’s $137K as Executive Director is at the 65th percentile of top reported officer pay among 3868 $1–10M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 2 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Brenda Gallant$136,744$129,026$127,443$118,269$124,070$118,688
Hyein Berg————$66,236$19,415

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

See Maine Long Term Care Ombudsman Program executive salaries →

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Questions the 990 asks

The form asks each of these directly. These are the filed answers.

  • Family or business ties among officersPt VI · Ln 2No
  • Top official's pay set by an independent reviewPt VI · Ln 15aYes

Programs and updates

Advocates for long-term care residents, ensuring quality care and protecting their rights.

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Provided by the organization

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1 program · $1.1M · in their own filed words · FY2020
01

Maine long-term care ombudsman program is a statewide program comprised of advocates for consumers of long-term care. Its purpose is to investigate and resolve complaints made by or on behalf of long-term care consumers, train staff and volunteers, and promote citizen organization that will participate in the work of the program.

$1.1Mprogram expense

Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · funders on record
Grants received · FY2025
Total grants receivedfrom 1 funder$1K

By the numbers

The FY2021 990, line by line.

1The main four
Money inPt VIII
$1.3M
Ln 12
Gifts and grantsLn 1h$1.2M
Other incomeLn 4–11$5K
Investment incomeLn 3$52
Money outPt IX
$1.3M
Ln 25
Programscol B$1.1M
Managementcol C$176K
Fundraisingcol D$9K
Owns and owesPt X
$86K
net assets · Ln 32
Cash and savingsLn 1–2$67K
Total assetsLn 16$538K
LiabilitiesLn 26$452K
PeoplePt VI, VII
12
listed · VII A
PaidVII A2
Voting boardVI 1a10
IndependentVI 1b10
2In more detail
Revenue in detailPt VIII
Gifts and grantsLn 1h$1.2M
Government grantsLn 1e$1.2M
Investment incomeLn 3$52
Other incomeLn 4–11$5K
Total revenueLn 12$1.3M
Assets in detailPt X, end of year
CashLn 1$67K
Cash and savings togetherLn 1–2$67K
Land, buildings, equipmentLn 10c$306K
Total assetsLn 16$538K
LiabilitiesLn 26$452K
Net assetsLn 32$86K
OperationsPt I, VI
EmployeesI 518
VolunteersI 635
Fiscal year endsHeaderSeptember
Conflict-of-interest policyVI 12aYes
Whistleblower policyVI 13Yes
Records policyVI 14Yes
3Year over year
Balance sheet, start vs end of yearPt X · col A, B
LineStart FY21End FY21
Cash and savingsLn 1–2$186K$67K
Land, buildings, equipmentLn 10c$313K$306K
Total assetsLn 16$520K$538K
LiabilitiesLn 26$435K$452K
Net assetsLn 32$85K$86K
4Every line
Statement of functional expensesPt IX · every line
LineTotalProgramsManagementFundraising
Pay of current officers, directors and key staffLn 5$190K$103K$87K
Other salaries and wagesLn 7$645K$599K$43K$3K
Pension plan contributionsLn 8$25K$22K$3K$65
Other employee benefitsLn 9$114K$101K$12K$469
Payroll taxesLn 10$66K$59K$7K
Other fees for servicesLn 11g$49K$43K$6K
Advertising and promotionLn 12$18K$12K$98$6K
Office expensesLn 13$9K$8K$95
Information technologyLn 14$29K$26K$3K
OccupancyLn 16$54K$46K$8K
TravelLn 17$2K$2K
Conferences, conventions and meetingsLn 19$6K$6K
InterestLn 20$563$563
Depreciation, depletion and amortizationLn 22$7K$6K$1K
InsuranceLn 23$11K$9K$2K
Other expenses (24a–d)Ln 24$26K$23K$4K
All other expensesLn 24e$467$467
Total functional expensesLn 25$1.3M$1.1M$176K$9K

Filing history

YearMoney inMoney outIn minus outNet assetsDownload
FY2025 Latest $1.8M$1.8M−$3K$79K 990 PDF
FY2024 $1.9M$1.9M−$3K$82K 990 PDF
FY2023 $1.8M$1.8M−$3K$85K 990 PDF
FY2022 $1.5M$1.5M$3K$89K 990 PDF
FY2021 Viewing $1.3M$1.3M$1K$86K 990 PDF
FY2020 $1.2M$1.2M$3K$85K 990 PDF

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Schedules filed Part IV

III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash
See the full FY2021 990 (6 parts)
Part I · Summary $1,252,808 revenue, 12 lines filed
I-8 Contributions and grantsPrior year $1,229,975$1,248,160
I-9 Program service revenue$0
I-10 Investment incomePrior year $93$52
I-11 Other revenuePrior year $6,250$4,596
I-12 Total revenuePrior year $1,236,318$1,252,808
I-13 Grants and similar amounts paid$0
I-14 Benefits paid to members$0
I-15 Salaries and benefitsPrior year $1,032,148$1,040,233
I-16a Professional fundraising fees$0
I-17 Other expensesPrior year $201,155$211,481
I-18 Total expensesPrior year $1,233,303$1,251,714
I-19 Revenue less expensesPrior year $3,015$1,094
Part VI · Governance 10 of 10 board members independent, no flags
VI-1a Voting members of the governing body10
VI-1b Independent voting members10
VI-2 Family or business relationship among officers or directorsNo
VI-12a Written conflict of interest policyYes
VI-13 Written whistleblower policyYes
VI-14 Document retention and destruction policyYes
VI-15a Process for setting top official's payYes
Part VIII · Statement of revenue $1,252,808 across 7 lines filed
VIII-1e Government grants$1,239,845
VIII-1f All other contributions, gifts and grants$8,315
VIII-1h Total contributions, gifts and grants$1,248,160
VIII-3 Investment incomeExcluded from tax $52$52
VIII-6 Net rental income or lossExcluded from tax $644$644
VIII-11a-d Other revenue, itemized rows (sum of 11a–11d as filed)Related to mission $3,952$3,952
VIII-12 Total revenueRelated to mission $3,952 · Excluded from tax $696$1,252,808
Part IX · Statement of functional expenses $1,251,714 across 17 lines filed
IX-5 Pay of current officers, directors and key staffPrograms $103,127 · Management $87,179$190,306
IX-7 Other salaries and wagesPrograms $599,084 · Management $43,394 · Fundraising $2,755$645,233
IX-8 Pension plan contributionsPrograms $22,400 · Management $2,684 · Fundraising $65$25,149
IX-9 Other employee benefitsPrograms $101,145 · Management $12,117 · Fundraising $469$113,731
IX-10 Payroll taxesPrograms $58,773 · Management $7,041$65,814
IX-11g Other fees for servicesPrograms $42,512 · Management $6,009$48,521
IX-12 Advertising and promotionPrograms $12,245 · Management $98 · Fundraising $5,634$17,977
IX-13 Office expensesPrograms $8,456 · Management $95$8,551
IX-14 Information technologyPrograms $25,988 · Management $3,248$29,236
IX-16 OccupancyPrograms $46,278 · Management $7,684$53,962
IX-17 TravelPrograms $1,874$1,874
IX-19 Conferences, conventions and meetingsPrograms $6,314$6,314
IX-20 InterestPrograms $563$563
IX-22 Depreciation, depletion and amortizationPrograms $6,263 · Management $1,149$7,412
IX-23 InsurancePrograms $8,875 · Management $1,626$10,501
IX-24 Other expenses (24a–d)Programs $22,593 · Management $3,510$26,103
IX-24e All other expensesManagement $467$467
IX-25 Total functional expensesPrograms $1,066,490 · Management $176,301 · Fundraising $8,923$1,251,714
Part X · Balance sheet $537,789 assets, 11 lines filed
X-1 Cash, non-interest-bearingStart of year $186,424$67,289
X-4 Accounts receivable$141,216
X-9 Prepaid expenses and deferred chargesStart of year $16,390$23,682
X-10c Land, buildings and equipment, netStart of year $313,013$305,602
X-16 Total assetsStart of year $519,653$537,789
X-17 Accounts payable and accrued expensesStart of year $50,743$79,003
X-19 Deferred revenueStart of year $77,354$74,396
X-26 Total liabilitiesStart of year $434,603$451,645
X-27 Net assets without donor restrictionsStart of year $85,050$86,144
X-32 Total net assets or fund balancesStart of year $85,050$86,144
X-33 Total liabilities and net assetsStart of year $519,653$537,789
Part XI · Reconciliation of net assets $86,144 net assets at year end
XI-1 Total revenue$1,252,808
XI-2 Total expenses$1,251,714
XI-3 Revenue less expenses$1,094
XI-4 Net assets at start of year$85,050
XI-10 Net assets at end of year$86,144

Form 990 e-file (XML) FY2021 from the IRS · Classification, formation year and address from the IRS Business Master File

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