Program Assisstant - Outreach

Pay Rate USD $21.85/Hr. Why Join Us You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices. LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 17,000+ people’s lives changed each year, we know what it takes to end homelessness.

We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people’s lives at LA Family Housing! The Position The Program Assistant is responsible for handling administrative responsibilities for LAFH’s Programs teams.

Program Assistant duties and responsibilities involve providing administrative support to ensure efficient operation of the office, including but not limited to: preparing reports; supporting managers and employees through a variety of tasks related to organization and communication; and being responsible for confidential and time sensitive material. This role should be familiar with a variety of the field's concepts, practices, and procedures, and have an ability to effectively communicate via phone and email, ensuring that all duties are completed accurately and delivered with high quality and in a timely manner.

This position requires a high level of technological proficiency, organizational efficiency, and a willingness to be a member of a team. Multi-tasking while maintaining complex schedules and managing administrative support, is essential in this position. The Program Assistant should be resourceful, a good problem solver, and organized.

What You'll Do

General office management Tracks and submits reimbursements and payment requests to Finance Assists with audit preparation as needed Provides quality customer service to guests when covering the front desk, and responds to questions and requests for information General reception tasks, including answering and directing phone calls, relaying messages when necessary Supports staff with data entry by tracking all daily participant activity logs and Provides updates and reconciliation as needed of staff self-reported productivity from daily logs and generated Homeless Management Information System (HMIS) reports Reviews and reconciles all vehicle/mileage logs for the LAFH vehicles assigned to LAFH Outreach Teams Sorts mail of Outreach participants and coordinating with Outreach staff for participant mail distribution.

Organizes and schedules appointments and meetings as requested Generates email, correspondence memos, letters, and faxes Assists in the preparation of regularly scheduled reports as needed Supports staff with meeting…

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