Enrollment & Eligibility Assistant

Primary City/State: Tucson, Arizona Department Name: Psych-Whole Health-Clinic Work Shift: Day Job Category: Administrative Services You have a place in the health care industry. There’s more to health care than IV bags and trauma rooms. We support all staff members as they find the path that is right for them. If you’re looking to leverage your abilities – you belong at Banner Health. Apply today. Join our dynamic team at the Whole Health Clinic , where you will play a vital role in connecting patients to life-changing medical assistance programs, including Arizona Health Care Cost Containment System (AHCCCS), Tobacco Tax, and Sliding Fee Medical Assistance programs .

As an Enrollment and Eligibility Assistant, you will be at the heart of our integrated outpatient care environment, serving as a welcoming first point of contact for new patients while guiding them through the enrollment and eligibility process with compassion and professionalism. This key position offers a unique opportunity to contribute to both front and back office operations, ensuring seamless coordination of financial screenings, referrals, and required Medicaid documentation that keeps our clinic running efficiently and in compliance with regulatory standards.

You will work closely with a collaborative, mission-driven team dedicated to whole-person care, helping to remove barriers that often prevent individuals from accessing the services they need most. If you thrive in a fast-paced, purpose-filled environment and are committed to health equity and patient advocacy, this role is your opportunity to make a meaningful and lasting impact every single day. Hours: Schedule will vary based on clinic hours Clinic hours Monday -Thursday 7:30a-7:00p Friday - 7:30a-5:00p Location: 535 N. Wilmot Rd.

Tucson, AZ 85711 Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 1,100-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 1,200 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care.

POSITION SUMMARY

This position, within a licensed behavioral health/physical health integrated outpatient care environment, identifies, educates and conducts initial screening for prospective enrollment in appropriate AHCCCS, Tobacco Tax and Sliding Fee Medical Assistance programs. Coordinates and monitors the enrollment process to include front and back office operations of enrollment and financial screenings for individuals requesting services. CORE FUNCTIONS 1. Answers, screens/forwards calls, provides information, and schedules appointments. 2. Communicates and coordinates with the Crisis Response Center, medical providers, Behavioral Health Inpatient providers, law…

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