Bilingual Case Manager- Caminos Program

Bilingual Case Manager- Caminos Program Reports To: Lead Case Manager What You’ll Do Under the direction of the Lead Case Manager, the Case Manager coordinates comprehensive, trauma-informed case management services for children in care. This position ensures each child receives individualized support, timely services, and coordinated care throughout their placement and transition to appropriate post-release services. The Case Manager serves as a key liaison between children, families, sponsors, internal care teams, external providers, and community partners.

Success in this role requires strong communication, organization, sound judgment, cultural responsiveness, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

Coordinate individualized case management services and referrals based on each child’s needs. Serve as a primary point of contact for children, families, sponsors, providers, and community partners. Coordinate medical, behavioral health, educational, legal, recreational, child advocacy, and other support services. Collaborate with clinical, medical, educational, program, and external care teams to ensure continuity and coordination of services. Complete assessments, care plans, case reviews, reports, and required documentation accurately and within established timeframes. Coordinate interpretation and translation services to support effective communication with children and families.

Support sponsor assessments, safety planning, family visitation, community resource identification, and reunification efforts. Coordinate safe and timely release, transfer, and reunification planning in accordance with federal and ORR requirements. Ensure continuity of child-specific services and identified needs following release. Monitor progress toward individual goals and participate in case management meetings and staffing. Meet assigned children face-to-face at least weekly and provide regular case updates. Maintain accurate, confidential, and audit-ready electronic case records. Complete required daily, weekly, and monthly reports and updates.

Coordinate legal services, including Know Your Rights presentations, attorney meetings, and consular visits. Participate in quality improvement activities and maintain compliance with mandatory reporting, confidentiality, PSA, and other regulatory requirements. Maintain knowledge of Everstand and Office of Refugee Resettlement (ORR) policies related to Unaccompanied Children. Maintain required certification for Everstand’s Cx360 electronic health record system. Participate in assigned evening and weekend coverage based on program needs. Model Everstand’s values: Choose kindness. Solve problems and learn together. Make it happen. Why Join Everstand?

At Everstand, we believe every young person deserves safety, support, meaningful relationships, and the opportunity to thrive. As an independent, not-for-profit organization, Everstand serves more than 1,000 children…

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