Why City Year
FY2024 · Form 990Its mission and biggest programs, as filedMobilizes volunteers to revitalize schools and neighborhoods through large-scale physical service projects like painting, refurbishing, and gardening.
- In-school servicein fiscal Year 2025, more than 98% of City year's 2,174 full-time participants served on teams in schools. Most of their 2,991,880 service hours were spent as tutors, mentors, and role models helping children in high-poverty schools stay in…$78.3M spent in FY2024
- Youth civic leadership40,000 of City year's alumni continue to serve and lead across an array of professions, including education, with more than half of alums working as teachers, adminstrators, guidance counselors and at education nonprofits, and are engaged in their…$62.4M spent in FY2024
- Physical serviceall City Year locations host large-scale service events throughout the Year, led by corps and staff. In fiscal Year 2025, 9,764 citizens volunteered 25,129 hours in projects including painting murals, refurbishing schools, creating play places, planting community gardens, and…$4.4M spent in FY2024
Before you apply
FY2024 · Form 990Independent: from IRS data, not the orgAbout the role
The org's own posting, as writtenApplication Instructions Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field. Active City Year Staff members must login to Workday to apply internally. Number of Positions: 1 Work Location: 100% On-Site Position Overview The Operations Director is a senior site leader responsible for the strategic oversight, execution, and continuous improvement of City Year Milwaukee's core operational systems.
The Director ensures the site's infrastructure, financial operations, facilities, talent acquisition processes, technology systems, and cross-departmental workflows are effective, compliant, and aligned to organizational priorities. Reports to: Senior Managing Director of Program and Operations Reporting to the Senior Managing Director of Program and Operations, the Operations Director serves as a key operational partner and connector across Impact, Development, and People & Operations.
This role translates organizational policy into clear site-level systems and guidance, anticipates operational risks, manages high-stakes projects and transitions, and ensures leaders have accurate information to make sound decisions.
Job Description
Minimum Qualifications Bachelor's degree or equivalent combination of education and relevant professional experience. 5+ years of progressively responsible experience in operations, finance administration, office/facilities management, talent acquisition, project management, or a related field, including experience owning complex processes from planning through execution. Demonstrated experience leading multiple concurrent projects with competing deadlines, cross-functional stakeholders, shifting priorities, and significant organizational impact.
Strong financial management experience, including organizational budget development and tracking, district or partner billing, invoice processing, reconciliation, auditing, purchasing controls, and financial record keeping with a high degree of accuracy. Proficiency with Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint, SharePoint) and demonstrated ability to learn, administer, and improve business systems and platforms. Excellent written and verbal communication skills, with demonstrated ability to read, interpret, operationalize, and communicate organizational policies, contracts, procedures, and financial requirements to staff and leaders.
Ability to physically support facilities work, including moving event walls and lifting or organizing uniform shipments up to 30 lbs. Commitment to City Year's mission, values, and culturally responsive practices.
Responsibilities
The Operations Director will perform the following roles and responsibilities: Strategic Operations, Office Space & Facilities Management Lead the strategy and day-to-day management of City Year Milwaukee's office and training spaces, maintaining a high standard of facility integrity, safety, functionality, and…
About City Year
From its Form 990- Budget $173.1M
- Staff 1,398 · founded 1988
- Pays its leaders $230K–$389K (12 reported)
- Open jobs 39 · Jobs at City Year · Full 990 report