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Job · Houston, TX

Community Resource Representative

The Houston Food Bank · $435.4M budget · 571 staff · Since 1982

Why The Houston Food Bank

FY2024 · Form 990Its mission and biggest programs, as filed

Distributes nutritious meals to people in need across southeast Texas while helping families access essential social services and state-funded benefits.

  • Food distribution - Food distribution is Houston Food bank's core function. Food, including fresh produce and other select products, are distributed to hunger-relief agencies and other community service organizations including Food pantries, soup kitchens, schools, and multi-service centers. These entities…$395.1M spent in FY2024
  • Child hunger initiatives - approximately 60% of children in the Houston area rely on free and reduced lunch during the school year. Proper nutrition is vital to the growth and development of children. Children without proper nutrition have difficulties concentrating…$2.9M spent in FY2024
  • Community assistance program - Houston Food bank's community assistance program (cap), educates the community about available social services and state-funded programs. Through certified community resource navigators, cap provides application and technical assistance for the following benefits: snap (supplemental nutrition assistance…$2.8M spent in FY2024

Before you apply

FY2023 · Form 990Independent: from IRS data, not the org
Pays its leaders
$66K–$352K
11 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$358.4M
spent in FY2023
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
571
employees
149,970 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
93%
of spending
Looks good: 93% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+2%
of revenue, FY2023
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
5 mo
of spending, in cash and securities
Looks good: 4.8 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2023
latest Form 990
Fine: the latest return is for FY2023, 3 tax years back; within 3 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 1984
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Description ** Must be flexible to work schedules Monday - Friday 7:30am - 6:00pm and every Saturday 7:30am - 4:30pm ** POSITION SUMMARY: The Community Resource Representative is responsible for serving neighbors while helping the department achieve poundage goals through highly efficient processes. This role is responsible for greeting, training, and supervising volunteers while maintaining the safety of the food supply chain and other compliance initiatives. Adhere to PACT values. (Purpose: Using our strengths passionately to contribute to our mission. Accountability: Choosing to rise above one’s circumstances and demonstrating ownership to achieve results. See It. Own It. Solve It. Do It.

Courage: Standing up for what’s right and acting. Transparency: Doing things openly and honestly). ESSENTIAL JOB FUNCTIONS: Provides exceptional service to neighbors assisting in a respectful and compassionate manner. Oversees program and partner operations in the Community Resource Center ensuring compliance with regulations, policies, and procedures at all times. Ensures the pantry remains stocked and prepared for daily operations, including rotating products and keeping the community resource center areas clean. This includes inventory best practices in recording incoming/outgoing items and rotating products to minimize waste. Assists with compiling monthly metrics.

Prepares regular reports on pantry activities. Ensures educational resources and community resource materials are consistently incorporated throughout the pantry and are easily accessed by the community. Maintains all Community Resource Center and warehouse assigned storage areas clean and safe following sanitation guidelines. Ensures equipment is maintained. Greets, trains, and supervises volunteers, as needed. Assists with projects geared directly to the Community Resource Centers’ efficiency and effectiveness. Communicates clearly and effectively while leading and contributing as a productive member of the Equitable Access team.

Provides support to other team members with relevant tasks and contributes to problem resolution on different projects. Attends relevant meetings, adheres to deadlines, and participates as a vital member to collectively advance organizational, departmental, and team-level objectives. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities .

Requirements

QUALIFICATIONS: Education/Experience: High School Diploma from an accredited school or general education development (GED) certificate 2 + years of customer service experience Bilingual English/Spanish preferred Certificates, Licenses, and Registrations: Must have reliable transportation, a valid driver’s license, and insurance. Forklift certification preferred or be able to obtain within the first 30 days of employment Special Knowledge/Skills/Abilities: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed…

Read the full posting

About The Houston Food Bank

From its Form 990

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