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Job · Oconomowoc, WI · Full time

Clinic Support Coordinator

Rogers Memorial Hospital · Health Care · $346.8M budget · 3,516 staff · Since 1907

Why Rogers Memorial Hospital

FY2024 · Form 990Its mission and biggest programs, as filed

Provides specialized inpatient, residential, and outpatient mental health and addiction treatment services for adults, teens, and children across multiple states.

  • We are a not-for-profit independent provider of specialized mental health and addiction services for adults, teens and children. Offering treatment in nine states, we are one of the largest specialty behavioral healthcare systems in the u.s. To meet the need…$262.9M spent in FY2024

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Pays its leaders
$279K–$638K
12 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$338.9M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
3,516
employees
12 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
78%
of spending
Looks good: 78% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+2%
of revenue, FY2024
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
13 mo
of spending, in cash and securities
Looks good: 12.6 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 1971
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Summary

The Clinic Support Coordinator performs receptionist and administrative duties related to clinic operations, collects patient information, maintains confidentiality of patient files, and coordinates with multiple disciplines and customers. Job Duties & Responsibilities: Performs variety of administrative processes, is the first and last point of contact with patients daily. Answers telephone and provides accurate Rogers program and services information to callers. Registers and schedules patients and confirms insurance guarantor information. Responsible for daily check-in and check-out of patients and reporting of this information.

On admission, verifies patient identification, demographic, insurance, and ensures all paperwork and consent information are obtained/updated in the medical record. Maintains and orders supplies. Distributes incoming packages and mail. . Maintains medical records ensuring accuracy of document placement. Reviews all active medical records for correct placement of forms, and patient information. Files all reports accurately and in a timely manner. Completes all documentation within required timeframe. Ensures routine and priority tasks are completed within established timeframe. Coordinates projects as assigned. Track/complete metrics and statistics as assigned by operations leadership.

Copies documents for treatment team Ability to communicate and coordinate transfer process to and from Rogers. Assists in facilitating treatment by acting as a communication resource to other disciplines, external agencies, and as directed by treatment team. Maintains the environment in a safe, orderly manner. Performs other duties as assigned. Conduct self in a professional manner. Demonstrate organizational skills that promote timely response to all inquiries and to task completion. Communicate with all individuals in a positive and professional manner. Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution.

Communicate concerns and provide solutions for same. Attend outside seminars to promote professional growth. Demonstrate a positive and professional attitude toward all customers. Comply with the Hospital’s policies and procedures, including Human Resources, Infection Control, Employee Health policies and programs. Project a professional image by wearing appropriate, professional attire. Education/Training Requirements: Eighteen (18) years of age, or older. High school diploma required. Proficiency with computer programs (Microsoft, Excel, etc.) and electronic health record software is required; Cerner is preferred.

Previous experience working in an office setting, medical office or psychiatric setting is preferred. Basic knowledge of equipment utilized to perform clerical duties. American Heart Association Provider CPR certification is required within thirty (30) days of hire. Annual re-certification is required. Formal training in crisis prevention and intervention is…

Read the full posting

About Rogers Memorial Hospital

From its Form 990