Supervisor - Medical Assistant

Description At STRIDE Community Health Center, we’re dedicated to more than just providing healthcare—we’re committed to making a lasting impact on the lives of our patients and the communities we serve. As one of Colorado’s largest Federally Qualified Health Centers, we provide comprehensive services—including primary care, dental, pharmacy, behavioral health, health education, and outreach—to individuals and families throughout the Denver Metro area. With over 35 years of serving our community, our growing team is at the heart of this mission.

We believe healthcare is about more than treating illness; it's about fostering wellness and addressing the unique needs of every person, ensuring that no one is left behind. If you’re passionate about making a meaningful difference, thrive in a collaborative environment, and are ready for a career that transforms lives—including your own— STRIDE is the place for you. Work Schedule: Final schedule to be determined, depending on department needs. Expected hours are either 7:00 AM to 3:30PM (8-hour shifts, 5-days) or 7:00 AM to 5:30PM (10-hour shifts, 4-days).

General Purpose: The Supervisor - Medical Assistant provides supervision, training, and coaching to Medical Assistants under the supervision of the Clinical Nurse Director. This role includes direct patient care time (75%) and administrative time (25%). Administrative time includes assisting with timecard review and approval, scheduling, staffing, training, progress reviews, disciplinary action, and site meetings. Essential Duties and Responsibilities: Supervisory Responsibilities Collaborate with other site-based leaders in establishing, implementing and maintaining quality patient care, improve quality metric standards and meet the external client expectations.

Direct training/supervision/coaching of Medical Assistants including performance appraisals, in consultation with other site-based leaders. Review and monitor EHR tasks (e.g. Individual and Pool In Baskets, Schedules) to ensure accurate and timely completion of patient care and follow-up. Responsible for completing monthly competencies for staff under their supervision. Demonstrate knowledge of all policies and procedures pertinent to their work area and staff under their supervision. Assist Clinical Nurse Director with schedule efficiency, coordinating vacation requests and sick calls to ensure appropriate clinic coverage.

Ensures opening and closing duties are completed (including laboratory and medications) and understands quality controls in the laboratory. Ensure clinical support/back-office manuals and logs are maintained. Has knowledge of the quarantine process. Knowledge of storage, handling, ordering, and reconciliation Vaccine for Children supplies. Supports the ordering of clinic supplies. Other duties as assigned. Non-Supervisory Responsibilities Performs examination, diagnostic, and treatment room procedures within scope of practice and in accordance with organization policies…

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