Youth Alumni Program Coordinator

Program: Workforce Development Department: Youth Services Reports to: Sr. Program Manager, Workforce Development Status: 100%, Full-Time, Non Exempt Probation: 90 days Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan Center’s Mission: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: The Youth Center serves youth up to the age of 24 who are currently at-risk of or experiencing homelessness.

The Youth Center offers services in an LGBTQ+ safe and affirming environment and serves as an entry point to assist youth making the transition from homelessness to housing. Our services include meals, clothing, support groups, a charter high school, GED and college prep program, employment preparation, training and placement program, case management, counseling, a crisis shelter and a transitional living program (TLP). Our community-based programs include services for youth at home, in school, or in systems of care.

JOB SUMMARY

As an integral part of the Workforce Development team, the Youth Alumni Program Coordinator coordinates retention strategies that transition participants from vocational training into active alumni engagement. This role collaborates across departments to support youth aging out of programs, provides supportive services and mentorship coordination, and strengthens long-term participant stability. This position tracks alumni outcomes, manages data and reporting requirements, oversees alumni communications and events, and ensures continuous program evaluation and improvement to meet organizational and funder goals.

ESSENTIAL FUNCTIONS % of Role 25 Program Coordination & Strategy Coordinate and implement a comprehensive retention strategy that transitions vocational training participants into alumni status Lead a peer mentorship program connecting alumni with current youth participants Evaluate alumni program initiatives and events, identifying successes, challenges, and recommendations for improvement Support strategic development of the aged-out system to ensure continuity of services for youth transitioning from all department programs 35 Participant Engagement & Support Services Partner with Workforce Development team coordinate and strengthen participant engagement and retention Provide appointment-based supportive services to alumni and connect them to appropriate community resources Partner with the Mentoring Navigator to ensure all alumni are matched with mentors Build rapport with participants to promote progression from program enrollment to active alumni involvement 10 Data Management & Reporting Maintain and coordinate alumni database systems in partnership with Youth Academy and IT teams to ensure accurate tracking of youth transitions Track and report on alumni outcomes related to housing, employment, health, and overall stability Prepare monthly and…

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