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Job · Sarasota, FL · Full time

Desktop Support Specialist

The Hospice of the Florida Suncoast · Human Services · $107.6M budget · 657 staff · Since 1977

Why The Hospice of the Florida Suncoast

FY2024 · Form 990Its mission and biggest programs, as filed

Offers health, human, and community support for the terminally ill and their families.

  • Hospice services - founded by volunteers in 1978, Suncoast hospice's mission of care focuses on persons with advanced illnesses and extends to those acting as caregivers or working through grief. Suncoast Hospice is recognized nationwide for its innovative service delivery…$67.7M spent in FY2024
  • The Suncoast Hospice care centers, also known as inpatient centers, are places of refuge for our patients when they suffer severe pain or experience acute symptoms that cannot be resolved or managed in their own homes. Care with compassion is…$12.3M spent in FY2024
  • Other programs - other important Suncoast Hospice services offered are grief or bereavement support and counseling. While stages of grief have been identified, no two people grieve in exactly the same way or in prescribed time frames. Suncoast Hospice offers…$718K spent in FY2024

Before you apply

FY2023 · Form 990Independent: from IRS data, not the org
Pays its leaders
$232K–$284K
6 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$103.7M
spent in FY2023
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
657
employees
745 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
77%
of spending
Looks good: 77% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+4%
of revenue, FY2023
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
5 mo
of spending, in cash and securities
Looks good: 5.5 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2023
latest Form 990
Fine: the latest return is for FY2023, 3 tax years back; within 3 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 1978
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Empath Health is seeking a Desktop Support Specialist is responsible for providing technical support and maintaining desktop and mobile device systems for colleagues within their service area and as needed, across the organization. This position involves installing software and updates, configuring system settings, and troubleshooting hardware and software issues. The Desktop Support Administrator responds to incoming ticket requests, calls, and walk-in requests and when needed, travels to other sites to provide on-site, deskside support to the client.

In addition, this position will perform service desk functions, on-site functionals tasks, and be available to support clients through participation in on-call rotation. Must live local with the ability to work on-site and travel between locations as needed. What you'll Do Applies technical knowledge to support end-users for desktops, laptops, and mobile devices as well as telecom services, email service, and all IT client provided services. Creates and implements solutions to correct and prevent ongoing systems issues, to minimize disruptions to the productivity of the end-user.

Performs physical inventory of laptops and other equipment, accessories, and parts to ensure configuration and inventory management database entries are complete and accurate. Participates in on-call rotation. May be required to travel between facilities. Why Join Empath Health? Earn Competitive Pay: Your skills and contributions are recognized and rewarded. Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body. Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life. Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.

Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All. What You'll Need Associate’s or Bachelor’s degree in Computer science or related field with 3 or more years of experience in a corporate Information Technology department providing end-user support over a wide range of systems. Or, an equivalent level of education and experience. Microsoft Certification on Office Applications, Windows, 7, 8, and/or 10 strongly preferred.; CompTia A+ Certification strongly preferred. Knowledge and experience with Information Technology Infrastructure Library (ITIL) reference model.

Experience with end-user IT support (e.g., Windows operating systems, PC hardware, antivirus tools. personal firewall tools, web browser, MS Office applications). Must be available for and participate in on-call rotation overnight and weekends. Ability to work on-site and travel between locations as needed. Has a valid active driver’s license, reliable transportation, and auto insurance. Unified in empathy, we serve our communities through extraordinary Full Life Care for All. Empath Health is a not-for-profit healthcare organization providing Full…

Read the full posting

About The Hospice of the Florida Suncoast

From its Form 990

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