Accommodations Staff

JOB SUMMARY

The Accommodations Staff position services, cleans, prepares, and resets guest rooms, cabins, tents, meeting spaces, restrooms, buildings, outdoor areas, and other assigned areas with an emphasis on striving for excellence and maintaining Forest Home cleaning standards. This position participates in guest group turnovers (“Clean Sweeps”) and ongoing housekeeping operations to ensure Forest Home Ojai Valley facilities are clean, safe, welcoming, and ready for guests.

Working under the direction of the Accommodations Director, Recreation & Clean Sweep Lead, Assistant Clean Sweep Lead, and other members of the Ojai leadership team, Accommodations Staff complete assigned cleaning and facility preparation duties according to Forest Home cleaning standards.

ESSENTIAL DUTIES

AND RESPONSIBILITIES Cleaning and Housekeeping Services and cleans assigned guest rooms, cabins, tents, meeting rooms, restrooms, buildings, offices, and other areas in accordance with Forest Home cleaning standards. Completes assigned daily cleaning task lists and duties. Performs cleaning duties including: Removing trash from buildings and surrounding areas. Dusting ceilings, walls, lights, furniture, shelves, and other surfaces. Removing cobwebs. Cleaning windows, baseboards, doors, and trim. Vacuuming floors and other surfaces as appropriate. Sweeping porches, walkways, and outdoor areas. Cleaning sinks, counters, fixtures, and other surfaces where applicable.

Cleaning door handles and other high-touch surfaces. Properly uses, maintains, and stores cleaning equipment and supplies. Assists and supports the full-time Housekeeper as needed with assigned cleaning and housekeeping duties. Clean Sweeps and Guest Group Turnovers Participates in Clean Sweeps to prepare facilities between departing and arriving guest groups. Completes assigned cabins, tents, meeting spaces, restrooms, and other facilities within established turnover timeframes. Follows established Clean Sweep procedures, cleaning standards, and checklists. Removes trash and personal items left behind and reports lost and found items according to established procedures.

Resets thermostats and ensures lights and equipment are turned off as required. Closes and secures assigned buildings upon completion. Sets up, resets, and moves furniture as requested. Assists with seasonal or operational changeovers as needed. Works cooperatively with other Accommodations Staff to complete assigned areas. Reports incomplete areas or concerns to the Clean Sweep Leads. Facility and Maintenance Reporting Reports facility needs, damage, maintenance concerns, safety hazards, and needed repairs to a supervisor. Reports missing, damaged, or inadequate cleaning equipment and supplies. Reports areas requiring additional cleaning or attention.

Assists with furniture setup and room configuration as assigned. Safety Follows all Forest Home safety standards relating to assigned work responsibilities. Safely uses and handles cleaning…

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