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Job · Cleburne, TX · Full time

Internet Services Technician - Cleburne

United Electric Cooperative Services · Mutual & Membership Benefit · $353.4M budget · 199 staff · Since 1938

Why United Electric Cooperative Services

FY2024 · Form 990Its mission and biggest programs, as filed

Distributes electricity to over 90,000 member-owned meters cooperatively.

  • To provide electricity and internet Services to our members - 107,234 active Electric Services and 28,840 active internet Services at year-end were provided electricity on a Cooperative basis and were allocated patronage capital.

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Pays its leaders
$216K–$973K
12 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$356.8M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
199
employees
Fine: from the org's Form 990.
Pt I · Ln 5–6
Surplus or deficit
−<1%
of revenue, FY2024
Concern: revenue was below expenses in the latest filing.
Pt I · Ln 19
Cash reserves
10 mo
of spending, in cash and securities
Looks good: 10.1 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(12)
tax-exempt since 2003
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

United Cooperative Services has an open position for an Internet Services Technician in our Cleburne Internet Services Department. Candidate should have a stable, verifiable work history, with an acceptable MVR. A pre-employment drug and alcohol screen is required. This is a career job with progressive pay and an outstanding benefit package. This non-exempt position starts at $34.94 per hour. Positions are open until filled. United Cooperative Services is an equal opportunity provider and employer. The Internet Services Technician will install and repair fiber-to-the-premise (FTTx) and voice-over-internet-protocol (VoIP) services.

This position represents United every day to our members, entering members’ premises to install and troubleshoot customer-premise equipment (CPE) for IP services offered by United. In addition, the candidate is well-versed in taking an analytical approach, providing data that will be used to inform both internal and external personnel and members on issues that impact member service offerings.

MAJOR RESPONSIBILITIES As a member of the Internet Services team, the Internet Services Technician is responsible for providing and maintaining a positive member/subscriber experience by ensuring that all member installations are completed in a timely manner and that all workmanship is performed at a high level. Places SC fiber connectors on fiber and RJ45/RJ11 ends on CAT5e. Performs new connects, reconnects, and service troubleshooting; adds outlets; installs and/or removes ONTs, routers, receivers, extenders, PoEs, PtPs; installs fiber and/or CAT5e cabling within structures; performs upgrades and downgrades of service.

Develops an understanding and utilizes necessary electronic management platform(s) to active and/or troubleshoot internet and voice services. Reads signal levels through use of field strength reading devices and electronic management platforms. Maintains work vehicle in a clean and organized manner and keeps materials fully stocked. Uses customary telecom hand and power tools in performance of job duties. Works with connectors, fasteners and wire and uses hand tools; keeps tools in proper working order at all times. Ensures the work order and service order process is efficient and represents the highest level of service and value. Performs clean-up of areas impacted during installation.

Is open and adaptable to training as provided. Acts as a technical mentor and provides support and thought leadership within the Internet Services team Adheres to United’s safety policies and procedures and offers recommendations to their supervisor to enhance the cooperative’s safety culture. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be an exhaustive list of all responsibilities. The Internet Services Technician shall be required to perform any other duties assigned to fulfill the objectives of the…

Read the full posting

About United Electric Cooperative Services

From its Form 990