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Job · Chambersburg, PA · Full time

Bilingual Patient Access Representative

Keystone Rural Health Center · Health Care · $106M budget · 816 staff · Since 1987

Why Keystone Rural Health Center

FY2025 · Form 990Its mission and biggest programs, as filed

Provides healthcare services to uninsured, low-income, and medically assisted individuals.

  • Provider of pediatric services to the general population targeting low income medicare and medical assistance individuals. See schedule o.$14.5M spent in FY2025
  • Provider of dental services to the general population targeting low income individuals. See schedule o.$11.6M spent in FY2025
  • Provider of behavioral Health services to the general population targeting low income individuals. See schedule o.$9.1M spent in FY2025

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Pays its leaders
$155K–$701K
11 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$90.4M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
816
employees
15 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
86%
of spending
Looks good: 86% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+15%
of revenue, FY2024
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
22 mo
of spending, in cash and securities
Looks good: 21.8 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 1988
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs. Keystone Patient Access Center Bilingual Patient Access Representative Full-Time | Monday-Friday | No weekends or holidays Keystone Patient Access Center is seeking a motivated individual who is a team player with a strong desire and willingness to learn. If you enjoy helping others and thrive in a fast-paced environment, we encourage you to apply!

The Bilingual Patient Access Representative serves as a vital connection between our Spanish speaking patients and healthcare providers by delivering exceptional customer service and scheduling support. Responsibilities include scheduling appointments through multiple communication channels, including telephone, Solutionreach, and the electronic medical record (EMR) system. Additional duties include rescheduling appointments as needed, processing incoming referrals, assisting with patient communications and mailings, and supporting departmental projects during periods of lower call volume.

Qualifications

High School Diploma or GED required Fully fluent in all areas of English/Spanish required Previous experience in a healthcare setting strongly preferred Experience using multi-line telephone systems and computer applications Excellent customer service and communication skills Strong organizational skills and attention to detail Ability to multitask and work effectively in a fast-paced office environment Keystone Health is an Equal Opportunity Employer

Read the original listing on keystonehealth.wd12.myworkdayjobs.com

About Keystone Rural Health Center

From its Form 990

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