Why Community Behavioral Health
FY2024 · Form 990Its mission and biggest programs, as filedManages mental health and substance abuse services for Philadelphia Medicaid recipients.
- Community Behavioral Health provided mental Health and substance abuse services to 99,777 medicaid recipients of philadelphia county through a network of 327 healthcare providers.$1.21B spent in FY2024
Before you apply
FY2024 · Form 990Independent: from IRS data, not the orgAbout the role
The org's own posting, as writtenThe Family Support Partner (FSP) is a parent/caregiver of a child with emotional or behavioral challenges who has successfully navigated the system. This lived experience allows the FSP to have a unique ability to engage with families receiving services and support them with empathy and understanding. The FSP will work within the Clinical Management Department. The FSP will primarily provide support and guidance to caregivers of youth referred, actively receiving treatment and/or discharged from any child acute and/or residential treatment program. Additional responsibilities may be assigned to support youth and families receiving children’s community-based services.
The FSP will make outreach calls, participate in inter-agency meetings, and conduct site visits along with team members. The FSP will assist in further fostering family driven care within the organization and across provider network.
Essential Functions
Conducts outreach and builds rapport with family members of youth referred to child acute and residential treatment programs. Remains connected to the family pre, during and post treatment. Assists families in completion of family satisfaction surveys. Collaboration with cross system involvement for youth and family (DHS, Community Umbrella Agencies, Probation, Child Advocate Attorneys/Social Workers, School District). Participation in inter-agency meetings. Attends provider meetings as needed. Attends weekly rounds discussions and team meetings. Maintains excel grid of outreach and interventions. Completes documentation in youth’s electronic health record.
Works with Clinical Care Managers and other members of the team to facilitate care coordination and connection to meet youth and family needs/goals. Communicates and responds to internal and external phone calls/emails in a timely manner. Conducts site visits to provider agencies, as needed. Preparation and participation in weekly supervision. Identifies and connects families to resources addressing social determinants of health (SDOH). Monitors/identifies potential barriers to treatment and works with the treatment team to resolve them. Collaboration with other CBH Clinical teams to ensure continuity of care. Position Requirements:
Education
High School Diploma/GED preferred License/Certification: PA Child Abuse Clearance required Family Peer Support Specialist Certification (can be achieved within 6 months of hire) Relevant Work Experience: 1 - 2 years of experience assisting families in navigating child-serving systems. Ability to travel throughout Philadelphia and surrounding counties.
Skills: Familiar with services for children in the managed care system Excellent interpersonal and collaboration skills Excellent verbal and written communication skills Proficiency with Microsoft Office, especially with Excel, and ability to type 20 words per minute Strong organizational skills Ability to multi-task in fast-paced environment Ability to work independently and as part of a…
About Community Behavioral Health
From its Form 990- Budget $1.31B · Mental Health & Crisis Intervention
- Staff 648 · founded 1994
- Pays its leaders $130K–$379K (12 reported)
- Open jobs 17 · Jobs at Community Behavioral Health · Full 990 report