Program Coordinator

Position Title : Program Coordinator Department : PDD (Program Development Separtment) Reports To : Program Supervisor POSITION SUMMARY The full-time HRP Program Coordinator is responsible for coordinating the day-to-day operations of the Housing Recovery Program, a housing-navigation and temporary shelter program serving adults experiencing homelessness. The position keeps referral flow, navigator activity, participant records, shelter utilization, bed planning, quality assurance, and program reporting organized, accurate, compliant, and moving forward.

The Program Coordinator provides supervision and programmatic oversight to assigned staff; coordinates internal and external referrals, screenings, enrollment, and linkage; monitors housing-navigation activities and temporary shelter operations; and serves as a liaison to TTC departments, partner programs, and community agencies. The position supports staff in connecting participants to housing, behavioral health, benefits, legal, financial, employment, identification, primary care, and other resources tied to individualized housing goals.

The coordinator also reconciles physical charts, electronic records, HMIS/Clarity, AVATAR, referral logs, caseload trackers, shelter logs, bed-planning tools, and outcome reports; coordinates audits and corrective actions; monitors key performance indicators and reporting deadlines; and escalates safety, privacy, compliance, facility, and participant-care concerns. HOURS : 8 per day / 5 Days per Week Benefits Package Medical Insurance Dental Insurance Vision Care Plan Life Insurance Paid Holidays Flexible Spending Account (FSA) Paid Vacation Time Sick Time 401(k) Retirement Plan Competitive wages Stability and career advancement Continuing Education Opportunities CATAGORIES OF DUTIES 1.

Responsible for supervision of staff as assigned by Director. Depending on the nature of the department, office, program, or unit, this may include: counselors, case managers, health educators, outreach workers, intake specialists, technicians, dietary, maintenance, housekeeping, or front office staff. 2. Responsible for insuring staff and patient safety through oversight of physical plant maintenance functions. 3.

Performs and/or oversees regular chart audits, record keeping, and other reporting and documentation functions as assigned to ensure that all records are maintained in accordance with all applicable TTC policies, procedures, and external regulations and standards, including but not limited to the Joint Commission, State, County, and City. 4. Completes or participates in the development and submission of various reporting requirements as assigned.

Such reporting may include Continuous Quality Assurance reports, various performance improvement reports, data reports of various types, prevention, repair and other maintenance reports to include fire life safety and other environment of care reporting. 5. Actively seeks to expand network of referral resources through…

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