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Job · San Antonio, TX · Full time

Member Support Lead

Bible Study Fellowship · Religion-Related · $41.4M budget · 109 staff · Since 1961

Why Bible Study Fellowship

FY2024 · Form 990Its mission and biggest programs, as filed

Conducts weekly, in-depth Bible study classes and discussion groups both in person and online for members in over 180 countries.

  • Bible Study Fellowship (bsf) and its affiliates currently operate 1,568 classes plus 9,339 satellite discussion groups where members meet weekly for in-depth Bible Study. These classes and groups meet in 71 different countries. In addition, bsf hosts 3,323 online discussion…$29.5M spent in FY2024

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Last board member made
$6,500
Form 990, 2024
Fine: from the org's Form 990.
Pt VII · Sec A
Pays its leaders
$500–$254K
12 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$33.8M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
109
employees
117,590 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
87%
of spending
Looks good: 87% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+18%
of revenue, FY2024
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
5 mo
of spending, in cash and securities
Looks good: 5.2 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 1960
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Location: Grapevine, TX (In‑Person) Schedule: Monday–Thursday, 7:30 a.m.–5:00 p.m. CST, Friday 7:30 – noon. Reports To: Director of Member Support and Mobilization Bible Study Fellowship exists to help people around the world know Jesus Christ more deeply through in‑depth, Bible‑centered study. We envision a global community of believers transformed by God’s Word—people equipped to live out their faith, strengthen their churches, and impact their communities for the kingdom of God.

If you love training and supporting a group of volunteers who help our BSF members with answers to questions and help navigating the various technologies used to access the Bible Study resources, we have the perfect position for you! The Member Support Lead provides support and training to our team of volunteers who support BSF members by answering questions about BSF and helping to navigate the website and apps used to study God’s word. This role serves as a key link between Headquarters and the field, ensuring alignment with BSF’s mission, vision, and policies while equipping members to dive deeper into bible study.

You will have the opportunity to: Ensure your team is onboarded, trained and familiar with current processes. Monitor and respond quickly and effectively to Member Support requests. Provide leadership and supervision to Volunteer Member Support Representatives. Ensure that the more complex issues are expediated and communicated to appropriate staff. Provide Technical Assistance and support to clients on computer systems, hardware and software issues. Prepare reports ensuring accurate data. Keep accurate records of requests and resolutions. We ask that you bring: Personal faith in Jesus Christ and agreement with BSF’s Statement of Faith, policies, and values.

Minimum 1 year of Customer Service experience. Proficiency in videoconferencing and chat applications, workflow software and Microsoft Office (Word, Excel, PowerPoint). Minimum 3 years of BSF experience required. BSF leadership experience preferred. Experience with BSF website and mobile apps preferred. Bachelor’s degree preferred Spiritual Requirements A personal relationship with Jesus Christ Alignment with BSF’s Statement of Faith, Human Sexuality Policy, Core Values, and Cultural Commitments Adherence to biblical conflict‑resolution principles (Matthew 18)

Read the original listing on workforcenow.adp.com

About Bible Study Fellowship

From its Form 990

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