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Job · Nashville, TN · Full time

Senior Director, Client Financial Services

Centerstone of Tennessee · Mental Health & Crisis Intervention · $172M budget · 1,348 staff · Since 1997

Why Centerstone of Tennessee

FY2024 · Form 990Its mission and biggest programs, as filed

Provides life-changing care to those in need.

  • Centerstone provides outpatient mental health and substance use disorder services to children, adolescents and adults. Our licensed clinicians are experts in their fields who work with each client to create specialized care plans best designed for the individual. Provided by…$36.2M spent in FY2024
  • Working with individuals in their natural environments, for example in their home or school. Services provided include: assessment, planning, coordination, monitoring, and evaluation of options and resources to meet an individual's specific needs. Some examples of case management services might…$26.7M spent in FY2024
  • Centerstone pharmacy provides behavioral and physical health care medications to individuals via 3 onsite locations and mail order service. Pharmacy staff works with the prescribing professional (psychiatrist or nurse practitioner) to ensure continuity of care in filling and accessing needed…$25.4M spent in FY2024

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Pays its leaders
$239K–$425K
6 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$162.0M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
1,348
employees
12 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
86%
of spending
Looks good: 86% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+6%
of revenue, FY2024
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
4 mo
of spending, in cash and securities
Looks good: 3.7 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 2017
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION

Centerstone is seeking a strategic and results-driven Senior Director, Client Financial Services to lead revenue cycle operations, financial performance, data integrity, and operational excellence across an assigned Electronic Health Record (EHR) platform. Reporting to the Vice President, Client Financial Services, this leader is responsible for ensuring the accuracy, integrity, and reliability of revenue cycle data that supports financial reporting, forecasting, audits, regulatory compliance, and organizational decision-making.

The Senior Director will drive revenue cycle performance, optimize cash flow, identify financial risks, and lead initiatives that improve operational effectiveness and financial outcomes. The ideal candidate is an experienced healthcare revenue cycle leader with a proven track record of success within large, complex healthcare organizations. This individual excels at building high-performing teams, influencing enterprise-wide outcomes, and partnering across Finance, IT, Clinical Operations, Data Analytics, and Executive Leadership to achieve organizational goals.

Essential Job Functions Revenue Cycle Leadership Provide strategic leadership for Client Financial Services operations within the assigned EHR platform. Drive revenue cycle performance, operational excellence, and continuous improvement initiatives. Serve as the escalation point for complex payer, reimbursement, operational, and system issues. Lead, coach, and develop high-performing revenue cycle teams. Financial Stewardship Ensure the accuracy, completeness, and integrity of revenue cycle data. Support month-end close, audits, financial reporting, and regulatory compliance. Oversee contractual allowances, bad debt reserves, and reimbursement-related financial performance.

Develop cash flow projections, financial forecasts, and variance analyses. Identify and mitigate emerging financial, operational, and reimbursement risks. Operational Excellence Improve Accounts Receivable performance, Days in A/R, and clean claim rates. Optimize workflows, EHR utilization, and revenue cycle processes. Support scalable processes that drive long-term organizational growth and performance. Strategic Partnership Partner with Finance, IT, Clinical Operations, Compliance, and Data Analytics leaders to optimize performance and achieve enterprise objectives. Support strategic initiatives that strengthen financial and operational outcomes across the organization.

Areas of Focus Revenue Cycle Performance Data Integrity and Financial Accuracy Cash Flow Optimization Accounts Receivable Management Financial Forecasting and Analytics Risk…

Read the full posting

About Centerstone of Tennessee

From its Form 990