Community Case Manager

Job Title: Community Case Manager FLSA Status: Non-Exempt Reports to: Community Support Manager Job Purpose Provide services and support to survivors of sexual violence and domestic assault for the purpose of reducing the impact of the experienced trauma. Provide ongoing outreach and awareness of domestic and sexual violence to reduce the social stigma and silence around domestic and sexual violence. Primary Duties and Responsibilities Assess community needs: Develop and enhance programming to meet those needs. Develop and implement outreach strategies to engage survivors of domestic/sexual violence. Coordinate awareness month outreach activities.

Network and develop collaborative relationships with key community partners, including training and resources. Provide appropriate trauma-informed, guests centered advocacy and case management services in accordance with MOCADSV Service Standards. Provide emotional support, crisis intervention, advocacy, safety planning, education/information, referrals, resources, follow up support to survivors of domestic/sexual violence, assist with ex-parte’s and facilitate support groups. Complete requirements to provide hospital advocacy services at Mosaic’s Emergency Department and provide services, as assigned.

Engage in systems advocacy with local hospital/medical, law enforcement, and/or the court system for purposes of improving community response. Maintains accurate and timely records of services and service statistics and communicates as needed with internal and external resources. Coordinates with organization outreach related to Marketing and Communications, including social media calendar, information, and media interviews. Attend staff meetings and trainings as required and/or assigned. Commitment to the YWCA mission of Eliminating Racism and Empowering Women. Other related duties as required and/or assigned.

Qualifications

Bachelor’s degree in human services field or equivalent education and/or experience. Knowledge of domestic & sexual violence dynamics preferred. Knowledge of community resources preferred. Excellent interpersonal and communication skills. Ability to maintain confidentiality. Ability to effectively engage and build relationships with diverse populations. Access to private transportation, valid driver’s license with insurance complying with minimum agency standards. Must be able to pass State Child Abuse/Neglect screening & Criminal Background Check. Working Conditions Forty (40) hour workweek with flexibility regarding days/times to meet guests' needs and/or deadlines.

Employee works in an office environment and is protected from weather conditions and contaminants. Ability to work flexible hours, including evenings and weekends, based on guests’ needs and business demands. Some on-call responsibilities are required to support guests needs and hospital advocacy services. May provide transportation to guests as needed. Physical Requirements Standing or sitting for long periods…

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