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Job · Doral, FL · Full time

Application Analyst, Willow

Health Choice Network of Florida · Health Care · $62.6M budget · 114 staff · Since 1994

Why Health Choice Network of Florida

FY2024 · Form 990Its mission and biggest programs, as filed

Provides affordable, high-quality healthcare to underserved individuals and families.

  • Fiscal/mis integration - provide fiscal management information system services for member centers. Primary services include operating a centralized mis department (hardware and software), and sharing of chief financial officer and chief information officer services through integrated activities of the centers…$25.7M spent in FY2024
  • Managed care - provides healthcare management to the hmo assigned members and managed medicaid prepaid outpatient mental Health services for participating member centers to ensure proper utilization of healthcare in the managed care environment. This program includes credentialing, centralized referrals…$17.5M spent in FY2024
  • Revenue cycle management - provides billing and payment posting services for member centers that have elected to participate. The revenue cycle management office is responsible for limited credentialing services and most aspects of the billing and collection of patient charges…$2.4M spent in FY2024

Before you apply

FY2023 · Form 990Independent: from IRS data, not the org
Pays its leaders
$158K–$696K
12 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$55.6M
spent in FY2023
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
114
employees
9 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
89%
of spending
Looks good: 89% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+<1%
of revenue, FY2023
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
8 mo
of spending, in cash and securities
Looks good: 7.7 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2023
latest Form 990
Fine: the latest return is for FY2023, 3 tax years back; within 3 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 1995
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Job Summary

Health Choice Network is seeking an Epic Willow Analys t to support the design, configuration, optimization, and maintenance of Epic Willow Ambulatory applications and related pharmacy technologies. This role partners with pharmacy operations, clinical teams, and business stakeholders to deliver efficient, compliant, and innovative pharmacy solutions that support outpatient, retail, specialty pharmacy, and 340B program operations. The ideal candidate will bring strong Epic Willow Ambulatory expertise, system optimization experience, and a commitment to improving patient care through technology.

Key Responsibilities

Configure, maintain, and optimize Epic Willow Ambulatory applications and pharmacy workflows. Design and support ERX records, medication dispensing workflows, charging structures, compounding configurations, and medication management rules. Analyze outpatient, retail, and specialty pharmacy operations and translate clinical and business requirements into effective system solutions. Troubleshoot and resolve production incidents, e-prescribing errors, and application-related user issues. Support and maintain integrations with point-of-sale systems, automated dispensing solutions, and third-party pharmacy technologies.

Perform unit, integrated, and user acceptance testing for maintenance releases, application enhancements, database content updates (FDB/NDC), and major Epic upgrades. Collaborate with pharmacy leadership, revenue cycle teams, IT staff, and vendors to ensure system functionality aligns with operational and regulatory requirements. Develop and maintain application documentation, workflow diagrams, system specifications, and training materials. Participate in project planning, implementation activities, and system optimization initiatives. Provide end-user support and training to ensure successful adoption of new workflows and system enhancements.

Support organizational priorities and perform additional duties as assigned.

Qualifications

Current Epic Willow Ambulatory Certification required. Bachelor’s degree in Information Technology, Healthcare Administration, Pharmacy, Clinical Informatics, or a related field preferred. Minimum of 3 years of experience supporting Epic Willow Ambulatory applications within a healthcare environment. Strong understanding of outpatient, retail, and specialty pharmacy operations. Experience configuring and maintaining ERX, medication dispensing, compounding, and charging workflows. Experience troubleshooting pharmacy application issues, interfaces, and integration workflows. Knowledge of pharmacy system testing methodologies, upgrades, and application lifecycle management.

Strong analytical, problem-solving, and customer service skills. Excellent written, verbal, and interpersonal communication abilities. Ability to manage multiple priorities and work effectively in a fast-paced healthcare environment.

Preferred Qualifications

Experience supporting Federally Qualified Health…

Read the full posting

About Health Choice Network of Florida

From its Form 990

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