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Job · Phoenix, AZ · Full time

Acute Patient Access Services Representative

Banner Health Plan · $214.8M budget · Since 2019

Why Banner Health Plan

FY2024 · Form 990Its mission and biggest programs, as filed

Provides integrated, coordinated care and population health management to improve lives.

  • Banner Health Plan ("BHP") operates exclusively to promote social welfare purposes within the meaning of Section 501(c)(4) of the Internal Revenue and is organized as a Medicare-only health maintenance organization (HMO) to serve Medicare beneficiaries through a Medicare-only Medicare Advantage…$243.8M spent in FY2024

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Budget
$312.6M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Spent on programs
78%
of spending
Looks good: 78% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
−46%
of revenue, FY2024
Concern: revenue was below expenses in the latest filing.
Pt I · Ln 19
Cash reserves
1 mo
of spending, in cash and securities
Fine: 1.2 months of spending in cash; 1 to 3.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Primary City/State: Tucson, Arizona Department Name: Work Shift: Varied Job Category: Revenue Cycle Why You’ll Love This Role: At Banner Health, you’re not just taking a job—you’re joining our mission of “Healthcare made easier, so life can be better.” As a Patient Access Services Representative in Tucson, AZ, you will be the vital first point of contact for patients entering our care. Whether it’s a warm greeting at the front desk or expertly navigating insurance details, your impact will be felt from the very first moment. Where You’ll Work: Tucson is more than just a city—it’s a vibrant tapestry of culture, nature, and history.

With over 350 days of sunshine a year, a thriving arts scene, world-renowned cuisine, and easy access to some of the most stunning desert landscapes in the Southwest, Tucson offers a unique blend of urban charm and outdoor adventure.

What You’ll Do: • Greet patients, ensure patient safety using positive identification protocols, verify insurance, and process registration quickly and compassionately. • Collect patient financial liability and assist with financial counseling where needed. • Ensure all documentation is accurate, secure, and compliant. • Collaborate with clinical teams to optimize patient flow and satisfaction. • Use multi-system technology to streamline patient offerings, intake and record-keeping.

You’re a Great Fit If You: • Thrive in fast-paced environments (like ERs, clinics, or specialty care). • Have stellar communication skills and a high emotional IQ. • Are detail-oriented, tech-savvy, and a natural problem-solver. • Have experience in patient access, scheduling, or front-office healthcare preferred (but we will train the right person!). Total Rewards: We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Benefits include health, dental, vision, 401(k) with company match, 403(b), and tuition aid. Additional coverage options are available to support everything that makes you, uniquely you.

These include Pet Insurance, Medical and Financial wellness plans, ID theft protection, Life insurance and Legal coverage for extra security. Please visit our Benefits Guide for more information. Hours and Schedule: 2 openings! Acute Patient Access Training (first 4 weeks): Monday - Friday standard business hours. Enjoy a flat rate $1/hour weekend and 18%-night shift differential when applicable. Schedule: Thursday - Saturday 6:00am to 6:30pm; Sunday - Tuesday 6:00pm to 6:30am; mandatory holiday rotation Apply Today!

POSITION SUMMARY

This position is the first point of contact at healthcare facilities and assists patients with the administrative aspect of gaining access to medical treatment. This position is in a hospital-based setting which includes Emergency Dept, Inpatient, Obstetrics, Outpatient, etc. Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients’ insurance…

Read the full posting

About Banner Health Plan

From its Form 990

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