Why Wings Financial Credit Union
FY2024 · Form 990Its mission and biggest programs, as filedOffers financial products and services to its members.
- As a state-chartered Credit Union, we provide a variety of lending services to our membership. Wings Financial Credit Union had 163,720 loans outstanding with balances of $6,805,223,888 as of 12/31/24.
- As a state-chartered Credit Union, we provide a variety of depository services to our membership. Wings Financial Credit Union had 790,947 member accounts with balances of $7,018,623,729 as of 12/31/24.
Before you apply
FY2024 · Form 990Independent: from IRS data, not the orgAbout the role
The org's own posting, as writtenProvide Level II technical assistance to end-users for hardware, software, networking, various peripherals, and audiovisual (AV) systems by diagnosing and resolving issues to ensure minimal disruption to daily operations. Collaborates with other technology teams to escalate and address more intricate problems. Responsible to build, configure and deploy equipment to ensure devices meet company and security standards. Manages user access by creating, modifying, and removing accounts in Active Directory, maintaining accurate and secure access controls.
Essential Functions
Provide level II technical support for hardware, software, networking, audio visual, and various peripherals ensuring timely resolution of issues Performs vulnerability management on all end user equipment to include software, drivers, and tools Performs Active Directory administration through creating, changing, and removing users accounts and workstations to maintain accurate and secure access controls Builds application packages and deploys security patches and updates using various tools to include Patch My PC, Microsoft Intune, and Microsoft Endpoint Configuration Manager (MECM) Creates and manages scripts using PowerShell and other common scripting tools Manages the print servers and other print management systems Visits branch locations to assist with any digital and technology needs Administers End User Services owned systems to include installing, updating, configuring troubleshooting and supporting Provides support for the credit union's audio/visual solutions and equipment.
This includes video walls, digital sign displays, conference room equipment, video conference software and hardware, and online meeting software Maintains accurate asset inventories for equipment and manages and documents the equipment disposal process and procedures Documents and maintains all procedures for which this position is made responsible Works with hardware and software vendors for evaluations, troubleshooting, and warranty repairs Closely adheres to credit union security standards, policies, and procedures Participate in the on-call rotation as required Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Minimum Formal Qualifications for this Position: Associate's Degree Two-year associates degree or equivalent work experience, preferred 3+ years related technical support experience, required Technical or Specialized Knowledge/Skills: Familiarity with the following: ' Knowledge of ITSM ticketing systems and tools such as ServiceNow. ' Microsoft platforms and tools to include Microsoft Endpoint Configuration Manager, Intune, Active Directory/Entra, Teams, Office. ' Knowledge of Audio-Visual administration and support. Strong analytical and problem-solving skills with a proactive approach to identifying and resolving issues. Ability and aptitude to learn new and changing technologies quickly.
Ability to…
About Wings Financial Credit Union
From its Form 990- Budget $476.1M
- Staff 669 · founded 1938
- Pays its leaders $362K–$7.5M (12 reported)
- Open jobs 0 · Jobs at Wings Financial Credit Union · Full 990 report