Why Citizens Equity First Credit Union
FY2024 · Form 990Its mission and biggest programs, as filedImprove members' financial well-being through quality services and products.
- Expansion in california with the opening of the gilroy member center.launched the illinois state university and peoria rivermen branded debit cards, strengthening and enhancing the relationships with these organizations, and offering members the opportunity to show their redbird and rivermen…
- Continued to provide a wide variety of savings products with low fees and competitive rates. Paid dividends totaling 36% of revenues including a $55 million extraordinary dividend divided between borrowers and savers.
- Provided a full range of mortgage, consumer, and business loans to members and member owned businesses. Granted nearly $1.7 billion in consumer loans, over $373 million in mortgage loans, and over $70 million to member owned businesses.
Before you apply
FY2024 · Form 990Independent: from IRS data, not the orgAbout the role
The org's own posting, as writtenAre you ready to make the most of your talents and abilities, while helping others make the most of their finances? Apply to join Team CEFCU! CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team! Provides staffing support to CA Member Centers due to vacation, illness, leaves and staff turnover. Within established authority level, processes a wide variety of financial transactions and opens new accounts.
Enhances members’ financial well being by determining needs, providing financial education and cross selling members/potential members on CEFCU products and services. Maintains organization viability through goal attainment set forth in member center and corporate balanced scorecards. Exceeds member expectations. Supports other Member Centers in the region as needed for the purposes of cross training and to cover staffing shortages to meet business demands and maintain appropriate service levels.
Provides the highest quality member experience, for both internal and external members.Required: • High school diploma or equivalent is required. • One year of previous customer service experience with cash handling. • Bilingual skills in Spanish are required for some positions. • Must be sales/solutions/service oriented and work well in a production/goal attainment environment Preferred: • One year of customer service experience, including cash handling, preferably with a financial institution.
Summary
Pay Range The anticipated starting pay range for this position is $23.76 - $27.92. This position also includes an hourly shift premium of $0.60. Compensation offered may vary based on skills and experience. Please note that salary is only one component of total compensation at CEFCU.
Benefits
Financial Merit-based raises Health and Welfare Generous paid time off (Holiday, Personal or Sick Time, Vacation) Comprehensive Medical, Dental, and Vision coverage (PPO, HDHP, California - Kaiser Permanente HMO) Flexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account) Health Savings Account Voluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan, Identity Theft & Fraud Protection Plan, Legal Plan) Life Insurance Accidental Death & Dismemberment Insurance Disability Benefits Defined Benefit Plan – Pension Defined Contribution Plan – 401K Additional Benefits Employee Assistance Program California Commuter Benefit Program Tuition reimbursement Career growth through internal job postings Management Development Program: formal mentoring and training Opportunities to help improve and build the CEFCU of tomorrow through process teams Opportunities to personally contribute to corporate financial literacy and community initiatives Casual days to support local charities Employee…
About Citizens Equity First Credit Union
From its Form 990- Budget $499.9M · Public & Societal Benefit
- Staff 1,179 · founded 1937
- Pays its leaders $244K–$777K (12 reported)
- Open jobs 13 · Jobs at Citizens Equity First Credit Union · Full 990 report