Before you apply
FY2024 · Form 990Independent: from IRS data, not the orgAbout the role
The org's own posting, as writtenClient Operations & Sales Enablement Manager Location: Lake Mary, FL (Hybrid) Department: Global Enterprise Sales & Partnerships (GESP) Status: Full-Time | Exempt About The IIA The Institute of Internal Auditors (IIA) is the global leader and recognized authority for the internal audit profession. We advance the profession worldwide through education, advocacy, certifications, and professional resources. Guided by our values of People First, Integrity, Collaboration, Accountability, and Innovation, we offer a collaborative, purpose-driven workplace where employees can grow professionally while making a global impact. Why Join The IIA?
Join a global, mission-driven organization where your ability to organize, collaborate, and deliver exceptional client experiences makes a meaningful difference. In this role, you will: Support a diverse portfolio of enterprise sales, training, sponsorship, advertising, and global learning programs. Work directly with clients, sales professionals, and cross-functional teams to ensure commitments are delivered accurately and on time. Take ownership of high-volume projects and customer deliverables from initial handoff through completion. Help improve workflows, automate processes, and build more efficient, scalable operations.
Position Summary
The IIA is seeking a proactive, highly organized Client Operations & Sales Enablement Manager to support its Global Enterprise Sales & Partnerships team. This hands-on role manages multiple client accounts, projects, deadlines, and operational workflows simultaneously. You will coordinate client communications, sales fulfillment, training programs, sponsorships, advertising campaigns, and global learning initiatives while ensuring a seamless client experience. The ideal candidate thrives in a fast-paced, deadline-driven environment, anticipates needs, takes ownership of deliverables, and continuously identifies opportunities to improve efficiency and service quality.
Work Arrangement This is a hybrid position based in Lake Mary, Florida, combining in-office collaboration with remote work.
What You'll Do
Client Operations & Sales Enablement Manage client requests, shared sales and training inboxes, project workflows, and outstanding deliverables. Coordinate client communications, meetings, training logistics, registrations, invoicing requests, and internal handoffs. Proactively track deadlines, resolve issues, and keep clients and stakeholders informed. Collaborate with Sales, Marketing, Learning, Events, Finance, and other teams to ensure successful delivery. Global Learning & Program Coordination Support National Institute onboarding, program participation, contracts, renewals, and learning-related requests.
Coordinate Train-the-Trainer activities, course materials, scheduling, and program documentation. Maintain accurate records and workflows using systems such as SharePoint, Smartsheet, and Agiloft. Sponsorship, Events & Advertising Operations Coordinate exhibitor and…
About The Institute of Internal Auditors
From its Form 990- Budget $81.8M
- Staff 242 · founded 1941
- Pays its leaders $247K–$1.1M (12 reported)
- Open jobs 19 · Jobs at The Institute of Internal Auditors · Full 990 report