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Job · Providence, RI

Case Manager

Crossroads Rhode Island · Human Services · $24.2M budget · 254 staff · Since 1929

Why Crossroads Rhode Island

FY2024 · Form 990Its mission and biggest programs, as filed

Provides emergency shelter, stable housing, and education and employment training to help homeless and at-risk individuals and families achieve long-term financial independence.

  • Shelter and assessment - housing problem solving is a relatively new, effective and low-cost intervention that can help prevent some at-risk people from becoming homelessand helps others get out of shelter and into housing quickly and cost effectively. Housing problem…$8M spent in FY2024
  • Housing programs - to ensure our ability to help our clients secure safe, stable, and affordable housing, Crossroads owns and manages more than 375 permanent supportive apartments statewide and maintains strong working relationships with hundreds of local landlords. As a…$7.5M spent in FY2024
  • Education and employment assistance -in addition to shelter and housing, Crossroads also offers a range of education and employment programs designed to give people the skills they need to increase their earned income and maintain their housing. In 2024, 204…$1.1M spent in FY2024

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Pays its leaders
$55K–$315K
12 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$20.2M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
254
employees
30 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
82%
of spending
Looks good: 82% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+17%
of revenue, FY2024
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
22 mo
of spending, in cash and securities
Looks good: 22.4 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 1934
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Description Title: Case Manager Reports to : TBD Location: Providence, RI Purpose: Provide community-based support to individuals and/or families who have experienced homelessness. Case Managers work with people where they are at, utilizing a housing first approach. This full- time position provides on-going case management support and expertise through comprehensive assessment, development of a case plan, implementation, and overall evaluation of participant needs. Current Openings: . Program- Shelter - Provides support, advocacy, and case management services to shelter guests located at one of our night-to-night shelters with a focus on removing barriers to and obtaining housing.

Current opening is at the Harrington Hall Men's Shelter Program- Clinical Partnerships- Specialty CM: Provides comprehensive community-based case management services to individuals and families determined to have high acuities, including assessment, case planning, and evaluation of services, transition to housing, and housing-based services. Collaborates with treatment teams from partner agencies and internal departments to ensure coordination of services and successful outcomes.

Program- Mobile Outreach- Works directly with street-homeless individuals and families who are experiencing homelessness by providing short-term, solutions-focused crisis intervention and resources to participants who are not eligible for homeless system resources or for whom no resources are currently available.

Duties and Responsibilities

Advocate for the mission of the organization and upholds the agency’s values. Delivers services with safety, respect, and effectiveness. Follows all policies and procedures of the organization. Assist participants to access community resources, schedule and attend appointments. Maintain professional rapport with service user, peers, and other community service providers. Uses assessment information to establish client centered goals, develop service plans which contain specific measurable objectives and timeframes for completion.

Embraces the Housing First philosophy which focuses on quickly and successfully connect individuals and families experiencing homelessness to permanent housing without preconditions and barriers to entry, such as sobriety, treatment or service participation requirements. Communicates with internal and external departments regarding case coordination and complete safety plans and risk minimization to appropriately support clients/residents. Provides referrals to appropriate other service providers within the agency and externally. Maintains confidentiality in accordance with agency policies, state regulations, HIPPA and appropriate boundaries with clients at all times.

Balances the needs of caseloads based upon acuity, length of time in the program, state of housing stability, etc., supporting 20-30 individuals at one time. Advocates for the client/residents as needed. May need to transport clients to/from appointments. Reviews…

Read the full posting

About Crossroads Rhode Island

From its Form 990

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