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Job · Winston Salem, NC · Full time

Enterprise Applications Administrator, Information Systems

Wake Forest University · Education · $843.2M budget · 6,118 staff · Since 1834

Why Wake Forest University

FY2024 · Form 990Its mission and biggest programs, as filed

Provides higher education in the liberal arts, graduate, and professional fields while fostering student-led community service and extracurricular development.

  • Founded in 1834, Wake Forest University is a private, coeducational collegiate university based in Winston-Salem, North Carolina. One of the leading institutions of its kind, Wake Forest blends the intimacy of a liberal arts college with the academic vitality of…$436.5M spent in FY2024
  • Residence Halls & Dining:In the interest of building community, Wake Forest requires all undergraduates to live on campus for at least three years. Only 10 of the 189 research institutions with data in a November 2024 survey by collegetransitions.com required…$108.6M spent in FY2024
  • Campus Life:Wake Forest is committed to putting the spirit of its motto, Pro Humanitate, in action. Student Organizations: Approximately 200 student organizations are active at Wake Forest, providing extracurricular learning and service opportunities for their members and ancillary benefit to…$73.9M spent in FY2024

Before you apply

FY2023 · Form 990Independent: from IRS data, not the org
Pays its leaders
$439K–$4.9M
12 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$705.7M
spent in FY2023
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
6,118
employees
2,200 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
86%
of spending
Looks good: 86% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+8%
of revenue, FY2023
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
34 mo
of spending, in cash and securities
Looks good: 33.8 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2023
latest Form 990
Fine: the latest return is for FY2023, 3 tax years back; within 3 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 2001
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

External Applicants: Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description. Cover Letter and Supporting Documents: Navigate to the "My Experience" application page. Locate the "Resume/CV" document upload section at the bottom of the page. Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files. Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents.

You will not be able to modify your application or add attachments after submission. Current Employees: Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description

Summary This role involves the management, configuration, and administration of enterprise applications at Wake Forest University. While the primary focus is on the Workday ERP and Student Information System (SIS), the administrator will also support other key platforms, including but not limited to Accruent EMS and Snaplogic, ensuring effective system troubleshooting and operational stability. Deep knowledge of the Workday ecosystem, combined with excellent logical reasoning and problem-solving skills, is critically important in assisting end-users, collaborating with developers, and achieving the team's goals.

Job Description *This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

Essential Functions

Workday Security Administration: Serves as the primary subject matter expert for Workday Security. Designs, configures, and maintains security groups, role-based permissions, and user access controls across the Workday tenants. Business Process Configuration: Collaborates closely with functional areas (e.g., Registrar, Admissions, Student Financials) to evaluate, design, test, and implement Business Process (BP) changes, with a heavy focus on Workday Student. Integration Support & Triage: Acts as the primary liaison between functional business users and integration developers.

Triages and troubleshoots Workday integration issues, monitors scheduled integration runs, and manages tenant environments (e.g., Sandbox). System Administration & Updates: Manages the administration, maintenance, operational support, and configuration of Workday and other supported enterprise applications (such as Accruent EMS and Snaplogic). Evaluates Workday feature releases and updates, assessing their impact on existing university business processes. Tier-2/3 Troubleshooting: Identifies and resolves root causes of complex system issues, handling escalated support tickets (such as…

Read the full posting

About Wake Forest University

From its Form 990