Director, Instruction and Learner Experience

The Organization: Meritus College Meritus College is a new kind of not-for-profit online college, built from the ground up to meet the needs of working adults and career-changers who’ve been overlooked by traditional higher education. The problem is clear: only 33% of Pell grant recipients complete their degrees at two-year colleges within six years. College has become too rigid, too expensive, and too disconnected from both student realities and career outcomes. Meritus College is different.

Our online, asynchronous programs and "workplace as laboratory" approach allow students to learn and apply new skills directly to their jobs, while receiving personalized support from dedicated coaches every step of the way. We focus on real-world skills and stackable credentials in high-demand fields, ensuring graduates are prepared for today's jobs and tomorrow's opportunities. Founded in 2025 with an inaugural Associate of Applied Science in Technology and Innovation degree, Meritus College is building a mainstream pathway to economic mobility—one designed not for the privileged few, but for the talented many who’ve too often been left behind.

Role Overview

The primary mission of the Director, Instruction and Learner Experience is to own the learner-facing academic experience at Meritus College - what learners study, how well it is taught, and whether they are supported well enough to persist and complete. Most institutions split this work across a curriculum shop, a faculty office, and a student services division. Meritus deliberately does not, because curriculum design, instructional practice, and learner support succeed or fail together.

As Meritus College launches and builds in real time, you will lead the instruction, program design, and learner services teams while personally building what does not yet exist, writing the policy, redesigning the course, coaching the instructor, fixing the advising workflow, and documenting all of it to a standard that holds up under accreditation review. You will also serve as a core innovation partner to the Chief Academic Officer, bringing evidence from live delivery to sharpen the College’s competency-based, workforce-aligned model, and being candid when the current design is not working.

This role requires someone who moves fluidly between designing the model and doing the work, and who responds to unfinished systems by building rather than waiting for direction. The Director, Instruction and Learner Experience will report directly to Melinda Day, Chief Academic Officer, serve on the College’s core leadership team, and work cross-functionally across Meritus College teams.

Responsibilities

The responsibilities of the Director, Instruction and Learner Experience will include, but are not limited to, the following: Curriculum & Program Design (25%): Own the design, development, review, and revision of every academic program the College offers, including learning outcome architecture, course maps, assessment design…

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